Does the DRM mean you can't exchange the game?

bamzors · 05-02-10, 01:53 AM

Sorry this is another boring DRM topic, but I have searched the forums and the interweb to try and get a decent answe but there are so many thousands of posts complaining about the ubisoft DRM I can't find an actual answer...

I've been given a legit *used* copy of Silent Hunter 5, with the original DVD, its original manual, in the original case. But after the install and registering a Ubisoft account I get the message something like 'This cd-key has already been used' (which makes a certain amount of sense - my brother already used the software).

And I see on the 'REGISTER PRODUCT' screen I get when I launch SH5 it mentions "Note that this will tie your game to this account".

Does this mean the only way you can transfer the game is to transfer the Ubisoft account with it?? Or those of you with working accounts do you know if you can do something online to transfer the licence?

Please I do *not* intend this thread to be a DRM rant - just want to know if I'm out of luck running this copy of the game (well, in that case I'll borrow my brother's online account, but that seems a bit lame).

Thanks... Bamzors

msxyz · 05-02-10, 02:26 AM

Yes, games like SH5 cannot be resold. And the EULA forbids to "sell" the account tied to it.

bamzors · 05-02-10, 03:22 AM

thanks for the quick straight answer...

bamzors

rundeepa · 05-02-10, 04:54 AM

Quote:

Originally Posted by msxyz

Yes, games like SH5 cannot be resold. And the EULA forbids to "sell" the account tied to it.

not strictly true, youve got nothing to lose by trying, pm me for more info

u-boatluc · 05-02-10, 08:35 AM

im getting a new computer and i want to know if i can play it on my new computer without having to get a new copy

SabreHawk · 05-02-10, 08:43 AM

Quote:

Originally Posted by u-boatluc

im getting a new computer and i want to know if i can play it on my new computer without having to get a new copy

Yes, this is one advantage of this thing. You have unlimited installs and on as many computers you wish, anywhere you wish.
You could for instance install it on someone else's computer and play it at their home, so long as they have an internet connection. Or install it at work, your vacation home, ect.
The game is tied to your UBI account, not the computer it's installed in.
At least this is the way I understand it.

bamzors · 05-02-10, 08:44 AM

pls help a 1st-timer... I've logged on to the web Ubisoft account that the SH5 is registered to, and as far as I can tell the only 'personalised' option available to me is to update my personal details. Did I miss something? I wasn't exactly expecting 'Steam' levels of functionality but i was expecting at least some value-added. It doesn't seem to show the status of my licences.

I wanted to confirm the SH5 licence wasn't showing an error or something. That would help me solve the mystery that the re-install on my new PC is saying 'CD-Key has been used already' even though I'm 100% certain I'm using the right key (it's printed on the manual under a label "Install Keycode') and the client login just before the 'register product' window went smoothly for the correct account (the 'register product' window has the correct account name next to a little man in blue on the top-left corner.)

Any comments appreciated - I'd rather get the kosher copy working without exploring the dodgy world of hacks.

Thanks
Bamzors

Quote:

You have unlimited installs

I know it says that on the box but have you tried it? This is exactly the situation I am in and it's screwed.

Takeda Shingen · 05-02-10, 08:48 AM

Quote:

Originally Posted by bamzors

Any comments appreciated - I'd rather get the kosher copy working without exploring the dodgy world of hacks.

Because that would get you banned here.

The Management

krashkart · 05-02-10, 09:02 AM

^^ That and....

Dodgy hacks are bad for the OS -- get the kosher copy working instead. Contact Ubisoft for assistance, they should be able to help.

McBeck · 05-02-10, 09:27 AM

Quote:

Originally Posted by bamzors

I know it says that on the box but have you tried it? This is exactly the situation I am in and it's screwed.

Yup. I play my copy at home and at my brother in laws place.
No problems so far. It syncs the savegames. All I have to do is to log in - just like on Steam

bamzors · 05-02-10, 04:31 PM

Thanks for your help folks. My computer has smoothly moved backwards from letting me log on ok but saying the cd-key is already used to now saying 'this game requires an internet connection' before even completing the logon. I have a PhD in computer science and I'm pretty sure there's nothing broken with my internet connection, so after a few hours trying to get this legit copy of SH5 migrated to the new PC it's time to give up and call Ubisoft when they come back to work in a couple of days...

For every post on the web about resolving issues with the install there's about a million just complaining about the hassle of the DRM which makes helpful posts hard to find, so thanks.

cheers,
Bamzors

robbo180265 · 05-02-10, 05:33 PM

You might want to search this forum, I'm sure I remember someone else having a simlar problem. For the life of me I can't remember how he fixed it though - sorry.

Good luck anyway - UBI tech support maybe the best approach.

Oh and welcome to Subsim matey.

bamzors · 05-03-10, 03:48 AM

lolzors tried again this morning and the "requires an internet connection - can't contact the master servers" issue has gone away (so I'm just back to cd-key already used). I haven't touched my windows firewall/router port forwarding/any other networking parameters and my internet connection was working fine last night as well as this morning - that issue almost certainly had to be at the Ubisoft end... shame we don't have a tool (website?)just to check the availability of the Ubisoft servers.

Bamzors

Placoderm · 05-03-10, 05:35 AM

Bamzors, the only way you are going to be able to legitimately use that copy of the game without violating the copy protection is if you use your brothers Ubisoft account (I.E. he transfers his account directly to you and he never uses it again). You cannot create a new account using your name and his old cd-key, even if he thinks that he legitimately 'gave' it to you. Once that particular CD-key is registered and associated with a Ubisoft account, it cannot be used again. Period.

The reason that he can no longer use his Ubisoft account is to prevent him from logging in to Ubisoft under his account that SH5 is registered to (say, to play AC2 or Settlers) while you are playing SH5...which would be impossible for one person to do, and would immediately raise a red flag with Ubisoft. Once he gives you access to his Ubi account, in principle he has transferred rights to every Ubisoft game that he owns to you as well: One account=one user=one game at a time. Anything that he has registered under that one account will raise a red flag if anything else that he has registered under that same account is in use at the same time.

The reason that I am being so specific about this is that you indicated in your post that you installed the game and tried to create a new account ("But after the install and registering a Ubisoft account ..."). You cannot do that. All you can do is use the single, already existing, unaltered account to which your brother has already registered the game. Anything else will not work.

I wish I was wrong on this, but I am pretty sure that your/his/our options are very limited as far as transferring ownership/rights is concerned, according to the EULA that we all agree to everytime the game is installed.

I hope the above info helps clear things up!

bamzors · 05-03-10, 12:44 PM

Understood Placoderm. I'm using the game *and* the associated online account - the game was bought for me but my brother did an install for a quick peek (this sounds complete dodgy bolox even as I write it but you have to guess whether I'm (a) an 11-year-old who spends his life downloading torrents and rebuilding my PC every couple of weeks to recover from viruses or (b) a balding middle-aged bloke with a large mortgage who only gets a chance for serious sim-time if I get up three hours before the rest of the family.)

- Noob question: I have a couple of Steam games and the info Steam gives you about your account is really quite impressive, e.g. obviously what games you've got licenced, but also their upgrade status and play stats etc. I still wonder if I've missed something with Ubisoft because I have found *no* personalised info online after I log on except I can see the profile info I typed in - is that really it or am I missing something??

I'm sure the a/c will be sorted Tuesday and I'm looking forward to seeing how good the rough seas of the North Atlantic really are in SH5.

cheers,

Bamzors

05-02-10, 01:53 AM	#1
bamzors Seaman Join Date: May 2010 Posts: 38 Downloads: 45 Uploads: 0	Does the DRM mean you can't exchange the game? Sorry this is another boring DRM topic, but I have searched the forums and the interweb to try and get a decent answe but there are so many thousands of posts complaining about the ubisoft DRM I can't find an actual answer... I've been given a legit used copy of Silent Hunter 5, with the original DVD, its original manual, in the original case. But after the install and registering a Ubisoft account I get the message something like 'This cd-key has already been used' (which makes a certain amount of sense - my brother already used the software). And I see on the 'REGISTER PRODUCT' screen I get when I launch SH5 it mentions "Note that this will tie your game to this account". Does this mean the only way you can transfer the game is to transfer the Ubisoft account with it?? Or those of you with working accounts do you know if you can do something online to transfer the licence? Please I do not intend this thread to be a DRM rant - just want to know if I'm out of luck running this copy of the game (well, in that case I'll borrow my brother's online account, but that seems a bit lame). Thanks... Bamzors

05-02-10, 02:26 AM	#2
msxyz Engineer Join Date: Mar 2005 Posts: 218 Downloads: 14 Uploads: 0	Yes, games like SH5 cannot be resold. And the EULA forbids to "sell" the account tied to it. __________________ ...Sinking deeper into the cold, dark oceans of life

05-02-10, 09:02 AM	#9
krashkart Navy Seal Join Date: Jan 2010 Posts: 5,292 Downloads: 100 Uploads: 0	^^ That and.... Dodgy hacks are bad for the OS -- get the kosher copy working instead. Contact Ubisoft for assistance, they should be able to help. __________________ sent from my fingertips using a cheap keyboard

05-03-10, 05:35 AM	#14
Placoderm Soundman Join Date: Apr 2005 Location: Arizona, USA Posts: 142 Downloads: 93 Uploads: 0	Bamzors, the only way you are going to be able to legitimately use that copy of the game without violating the copy protection is if you use your brothers Ubisoft account (I.E. he transfers his account directly to you and he never uses it again). You cannot create a new account using your name and his old cd-key, even if he thinks that he legitimately 'gave' it to you. Once that particular CD-key is registered and associated with a Ubisoft account, it cannot be used again. Period. The reason that he can no longer use his Ubisoft account is to prevent him from logging in to Ubisoft under his account that SH5 is registered to (say, to play AC2 or Settlers) while you are playing SH5...which would be impossible for one person to do, and would immediately raise a red flag with Ubisoft. Once he gives you access to his Ubi account, in principle he has transferred rights to every Ubisoft game that he owns to you as well: One account=one user=one game at a time. Anything that he has registered under that one account will raise a red flag if anything else that he has registered under that same account is in use at the same time. The reason that I am being so specific about this is that you indicated in your post that you installed the game and tried to create a new account ("But after the install and registering a Ubisoft account ..."). You cannot do that. All you can do is use the single, already existing, unaltered account to which your brother has already registered the game. Anything else will not work. I wish I was wrong on this, but I am pretty sure that your/his/our options are very limited as far as transferring ownership/rights is concerned, according to the EULA that we all agree to everytime the game is installed. I hope the above info helps clear things up! __________________ ....and on the eight day, god created merchant ships to ply the waters between the lands, and unto which was created a weakness to the holy torpedo so that man could blow thy living snot out of them. ...And all was good. "Making a decision to not make a decision would still involve a decision-making process and such a thing has not happened." -sorlim, UBIsoft Community Developer

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05-02-10, 03:22 AM	#3
bamzors Seaman Join Date: May 2010 Posts: 38 Downloads: 45 Uploads: 0	thanks for the quick straight answer... bamzors

05-02-10, 08:35 AM	#5
u-boatluc Watch Join Date: Mar 2010 Posts: 27 Downloads: 125 Uploads: 0	im getting a new computer and i want to know if i can play it on my new computer without having to get a new copy

05-02-10, 04:31 PM	#11
bamzors Seaman Join Date: May 2010 Posts: 38 Downloads: 45 Uploads: 0	Thanks for your help folks. My computer has smoothly moved backwards from letting me log on ok but saying the cd-key is already used to now saying 'this game requires an internet connection' before even completing the logon. I have a PhD in computer science and I'm pretty sure there's nothing broken with my internet connection, so after a few hours trying to get this legit copy of SH5 migrated to the new PC it's time to give up and call Ubisoft when they come back to work in a couple of days... For every post on the web about resolving issues with the install there's about a million just complaining about the hassle of the DRM which makes helpful posts hard to find, so thanks. cheers, Bamzors

05-02-10, 05:33 PM	#12
robbo180265 Admiral Join Date: Oct 2006 Location: Brighton, England.Party capital of the south Posts: 2,255 Downloads: 126 Uploads: 0	You might want to search this forum, I'm sure I remember someone else having a simlar problem. For the life of me I can't remember how he fixed it though - sorry. Good luck anyway - UBI tech support maybe the best approach. Oh and welcome to Subsim matey.

05-03-10, 03:48 AM	#13
bamzors Seaman Join Date: May 2010 Posts: 38 Downloads: 45 Uploads: 0	lolzors tried again this morning and the "requires an internet connection - can't contact the master servers" issue has gone away (so I'm just back to cd-key already used). I haven't touched my windows firewall/router port forwarding/any other networking parameters and my internet connection was working fine last night as well as this morning - that issue almost certainly had to be at the Ubisoft end... shame we don't have a tool (website?)just to check the availability of the Ubisoft servers. Bamzors

05-03-10, 12:44 PM	#15
bamzors Seaman Join Date: May 2010 Posts: 38 Downloads: 45 Uploads: 0	Understood Placoderm. I'm using the game and the associated online account - the game was bought for me but my brother did an install for a quick peek (this sounds complete dodgy bolox even as I write it but you have to guess whether I'm (a) an 11-year-old who spends his life downloading torrents and rebuilding my PC every couple of weeks to recover from viruses or (b) a balding middle-aged bloke with a large mortgage who only gets a chance for serious sim-time if I get up three hours before the rest of the family.) - Noob question: I have a couple of Steam games and the info Steam gives you about your account is really quite impressive, e.g. obviously what games you've got licenced, but also their upgrade status and play stats etc. I still wonder if I've missed something with Ubisoft because I have found no personalised info online after I log on except I can see the profile info I typed in - is that really it or am I missing something?? I'm sure the a/c will be sorted Tuesday and I'm looking forward to seeing how good the rough seas of the North Atlantic really are in SH5. cheers, Bamzors