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SUBSIM: The Web's #1 resource for all submarine & naval simulations since 1997 |
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#1 |
Ocean Warrior
![]() Join Date: Sep 2008
Location: Notify command we have entered the Grass Sea
Posts: 2,822
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I followed the original post re reinstalling. It worked fine.
Also, you may want to type "prefetch" in the run dialogue box and hit the run button. Mark all of files that appear with Control A. Then delete them. I was told by an expert that the prefetch folder contains bits and pieces from old files that can slow down a computer. Last edited by I'm goin' down; 09-25-08 at 01:23 PM. |
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#2 |
Seaman
![]() Join Date: Sep 2006
Posts: 34
Downloads: 0
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I have done everything that I can think of to get my game reinstalled, still no go. I also removed all entries made by gameshadow and after removing most of gameshadow I was able to access the game disk one time and I tried to install the game, the installation failed, since that install attempt I have been unable to access the disk. I just ran prefetch and found 1 entry referring to sh4 and I deleted it, I did not find any entries about gameshadow, of course any entry about that program would most likely be all numbers or some off the wall entry so it can not be reconized at first glance. I am certain that my problem is gameshadow, a program that I do not even use, I have found all updates to my games on this forum or some other forum, so gameshadow just takes up space on my computer, space that could be used for something else.
I am still working on my problem, I have also edited my registry, deleted my temp file contents, defragged my hard drives, cleaned out ie cash and so on, nothing has help to fix the problem. My cd/dvd drive works fine because I can access all my other game disk, but I updated the drivers any way..... I am sure that I have missed some entries for gameshadow some where... ![]() ![]() Any suggestions? Darrell |
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#3 |
Ocean Warrior
![]() Join Date: Sep 2008
Location: Notify command we have entered the Grass Sea
Posts: 2,822
Downloads: 813
Uploads: 0
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I am out of suggestions. I consider myself fortunate with my reinstall.
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#4 |
Seaman
![]() Join Date: Sep 2006
Posts: 34
Downloads: 0
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Well I have been exchanging emails with UBISOFT and in the last email from ubisoft, the tech told me the problem was with installshield and I needed to contact them for help, then he went on to tell me that they always testing the lattest installshield software because they want only the best for their customers.
![]() I thought that installshield was part of the game software being installed from the game disk and if they are always testing the latest installshield software, why couldn't he help me? When you go to installshield website they ask what version your having trouble with. I don't know what version is on my computer, the only time I even see installshield is during the time it takes to install new software. Does windows have their own version they use to install windows?? ![]() Darrell |
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#5 |
Silent Hunter
![]() Join Date: Aug 2006
Posts: 3,528
Downloads: 118
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You should be able explore your install DVD (rclick on the SH4 DVD icon under My Computer and choose Explore...) then right click on the setup.exe file icon on your DVD and choose Properties. For my copy of SHIV Gold the version of InstallShield is 8.2.160.0 from 2003, oddly enough the same version that was used for SHIII.
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#6 |
Seaman
![]() Join Date: Sep 2006
Posts: 34
Downloads: 0
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One of the problems that I have is I am unable to read the disk, my sh4 disk is the only disk that I can not access. It seems that after I have cleaned my internet casha, temp windows file and cleaned my registry I can access the disk, then when I try to install the game I get an error which seems to point to the installshield.
By the way what is the gold edition? The sh4 game that I purchased came with a bonus material dvd, information on the real fleet subs. I ran a search for the version number that you posted in your response, you might check that out yourself, it seems that a few people have had problems with software not installing with that version. ![]() Darrell |
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#7 | |
Commander
![]() Join Date: Mar 2006
Location: St.Petersburg, Russia
Posts: 474
Downloads: 166
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