????? -> massive ADSL problems - advise?

[sonar732]

Originally Posted by Skybird

Sounds as if that is beyond my reach.

Skybird,

With the [sarcasim]excellent[/sarcasim] customer service that you've received, I'd say you are stuck. Your ISP's have a history of hoping that you are computer illiterate and will believe anything they say.

I do have one question though. Here in the US, you really don't need to use an ISP's software for DSL if it runs on PPPoE.

PPPoE, point-to-point protocol over Ethernet, is a network protocol for encapsulating PPP frames in Ethernet frames. It is used mainly with DSL services. It offers standard PPP features such as authentication, encryption, and compression. Unfortunately it has a MTU lower than that of standard ethernet which can sometimes cause problems with badly configured firewalls.

PPPoE is a tunnel protocol which allows one to layer IP over a connection between two Ethernet ports, but with the software features of a PPP link, so it is used to virtually "dial" to another Ethernet machine and make a point to point connection with it, which is then used to transport IP packets, based on the features of PPP.

It allows the use of traditional PPP-based software to handle a connection which does not use a serial line, but a packet-oriented network like Ethernet, to provide a classical connection with login and password for internet connection accounting. Also, the IP address on the other side of the link is only assigned when the PPPoE connection is open, allowing the dynamic reuse of IP addresses.

Granted, I probably made you even more confused now. :rotfl: