????? -> massive ADSL problems - advise?

[Skybird]

I have asked for help at steelbeasts.com, too, and was told to do these procedures and paste the results (back then subsim.com was unavailable for me, too):

Hit start->run->cmd then hit enter.

type: ping www.subsim.com hit enter.
type: nslookup www.subsim.com hit enter.

Paste the results in here.

I did, and answered this:

reply after first entry:

Ping subsim.com [207.44.214.111] mit 32 Bytes Daten:
Zeitüberschreitung der Anforderung
(repeated 3 more times)

Ping-Statistik für 207.44.214.111
Pakete: Gesendet=4, Empfangen=0, Verloren=4 (100% Verlust)


reply after the second entry was:

Server: fritz.box
Address: 192.168.178.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

*** Zeitüberschreitung bei Anforderung an fritz.box ***



I also ran a tool from the Fritz! CD (AVM WebWatch), I am not in full understanding what it does, but it seems to list the path of hops my signal is doing when reaching out for your site, until it dissapeares. I give you the results, maybe they are of use for you:

AVM WebWatch Version 01.00.15
30.12.2005 12:44:18
Einstellungen
DNS 1: 194.97.173.124
DNS 2: 194.97.173.125
Anzahl Pingpakete pro Paketgröße: 5

Ziel (DNS-Auflösung)
Beginn: 30.12.2005 12:41:46
IP: 207.44.214.111
Name: www.subsim.com


TraceRoute
Beginn: 30.12.2005 12:41:46



Nr. IP Antwortzeit Name
1 *anonymer Server*
2 62.104.210.5 46 ms G3-0.dtm2-g.mcbone.net
3 62.104.191.148 46 ms L0.dtm2-g2.mcbone.net
4 62.104.191.201 47 ms lo0-0.dus2-j.mcbone.net
5 62.104.191.197 55 ms ge-2-0-0-0.ffm4-j.mcbone.net
6 195.66.224.76 70 ms ge3-0.pr1.lhr1.uk.above.net
7 208.184.231.69 170 ms pos3-0.mpr1.lhr1.uk.above.net
8 208.184.231.174 75 ms so-4-1-0.cr1.lhr3.uk.above.net
9 64.125.31.186 143 ms so-7-0-0.cr1.dca2.us.above.net
10 64.125.27.62 154 ms so-6-0-0.mpr2.atl6.us.above.net
11 64.125.27.49 153 ms so-0-0-0.mpr1.atl6.us.above.net
12 64.125.29.70 182 ms so-4-0-0.mpr2.iah1.us.above.net
13 *anonymer Server*
14 *anonymer Server*
15 *anonymer Server*
16 *anonymer Server*
17 *anonymer Server*
18 *anonymer Server*
19 *anonymer Server*
20 *anonymer Server*
21 *anonymer Server*
22 *anonymer Server*
23 *anonymer Server*

Zeitüberschreitung der Anforderung (Timeout)
Ping auf ISP
Beginn: 30.12.2005 12:43:39
IP: 62.104.191.148
Name: L0.dtm2-g2.mcbone.net



Verbindung über FRITZ!web DSL
Sicheres Passwort Datenkompression Headerkompression Kanalbündelung
ja nein nein nein



Paketgröße Antwortzeit
32 Byte 46 ms
64 Byte 46 ms
128 Byte 48 ms
256 Byte 50 ms
512 Byte 58 ms
1024 Byte 69 ms

Zeitüberschreitung der Anforderung (Timeout)
Ping auf Ziel
Beginn: 30.12.2005 12:43:53
IP: 207.44.214.111
Name: www.subsim.com


This is what you asked for?


Paketgröße Antwortzeit

Zeitüberschreitung der Anforderung (Timeout)


And your other question, no, relations between them and me are not friendly. As was the case with the provider before. And the one before, and the one before. Four companies in a row, and with all relations ended in fighting for wrong bills, double bills, technical problems created by them (not me), with my current one last year it already began on day one of the contract when they delivered hardware that was not functional. Long fight, bitter words finally, offending yelling by me which finally provoked a reaction. Nevertheless I replaced it at my own costs and then fought for a financial compoensation. After weeks and two letters by me that were really offending in style and wording they agreed to pay a compensation - only to make me fighting for actually paying it for another two months. I made one mistake, when finally the anger settled own I was lazy and did not ask a lawyer to get me out of that treaty. Now I am paying for it: the problem appeared some days after the period of notice ended, thus the contract currently is valid for another year. If I want to get out of that, it will become a case for the court, probably, they do not do anything with their socalled service (like the three companies before them), they do not react, they ignore you, the admit the responsebility to have caused a problem - and leave it to that, don't correct it. german telephone comanies really make me sick, becaus all my experiences with four companies were worst-case-scenarios.

Should have kicked their greedy a$$es last autumn. In a way I just get what I deserve by having picked the more "easy" path of laziness.