New community manager in ubisoft forums

[Sailor Steve]

WELCOME ABOARD SORLIM!

This truly is an honor. You will find some negativity here as well, but I think most of us want to see SH5 live up to its considerable potential, and will do what we can to help.

Originally Posted by Takeda Shingen

I agree. He was in no way obligated to go as far as to create an account here and post. I should hope that the membership will keep that in mind when addressing him. Personal attacks will not be tolerated.

I'm not officially part of 'The Management', but I think I can clarify what communication with Sorlim should entail:

Complaints are welcome. He knows that many of them are valid, otherwise he wouldn't be here.

Questions are welcome. Many of us have them and they need and deserve to be answered.

I assume even mild hostility is okay ("Why hasn't XXX been fixed after all these years?"). Those questions need to be answered too. But if he doesn't know the answers, we need to be patient until he can find out.

"UBIsoft sux!", "Why can't you guys do anything right?" and other questions of that sort serve no purpose other than to vent the poster's anger. That type of attack is not personal, but it wastes space and is ultimately useless.

Please be civil and helpful. Otherwise he may not stick around long.

[Piggy]

Well this is starting to look promising...

Would be shame for such a beautiful game to lose official support and I give credit to UBI for reaching out to the community like this.

Red sky at night, sailors delight!

[Méo]

Welcome aboard Sorlim, hope to read lot of news from you.

----

Originally Posted by Sailor Steve

"UBIsoft sux!", "Why can't you guys do anything right?" and other questions of that sort serve no purpose other than to vent the poster's anger. That type of attack is not personal, but it wastes space and is ultimately useless.

Please be civil and helpful. Otherwise he may not stick around long.

Once again well said Steve!

I hope everyone here are gonna read this.

Btw, I hope the time ''to vent the poster's anger'' is over (I mean after 4 months...). I really think it's time to be constructive.

----

Originally Posted by Faamecanic

Oh and BTW... I DO OWN AND HAVE OWNED THE GAME SINCE RELEASE DAY. For those that want to say you cannot comment if you dont own it.

Not to pick a fight, but there's a small difference between I own it and I've tried it.

It's like commenting for months about a movie that you didn't see, you know...

I mean I don't care if you own a copy of this movie in your home, but at least if you have seen it, your comments can be somewhat revealing.

I know it might be hard to try SHV without owning it, but it's still possible (not insinuating illegal things here).

[Sailor Steve]

Originally Posted by Méo

Btw, I hope the time ''to vent the poster's anger'' is over (I mean after 4 months...). I really think it's time to be constructive.

Unfortunately it's not, which may or may not be why he came to us for help. At least on poster at the UBIsoft forum, upon reading Sorlim's statement that there is currently no dev team, immediately started in with a "This shows how low UBI can go!" rant. There are good folks over there too, and there are folks here who still go being extremely negative. I'm not saying people should not be negative, just not push it to extremes.

I just hope we can work together to convince UBI to help us get it sorted out, and that we can help them.

[Faamecanic]

Originally Posted by Méo

Not to pick a fight, but there's a small difference between I own it and I've tried it.

It's like commenting for months about a movie that you didn't see, you know...

I mean I don't care if you own a copy of this movie in your home, but at least if you have seen it, your comments can be somewhat revealing.

I know it might be hard to try SHV without owning it, but it's still possible (not insinuating illegal things here).

Not sure what your driving at here Meo. If that comment was directed at me, I DO OWN it (Should I scan the cover and UPC to prove it??), I HAVE been playing it in short bursts (currently in Apr 1940) but cant seem to play it consistently because Im trying out MODS to fix what UBI saw fit not to finish.

Example: Right now Im totally put out by the scripted missions. I have searched for several nights (after work, real world time) trying to find the 5 AMCs (after searching for WTF a AMC is). I have found 3 of them (thanks to the forums) moored in a certain area.... but have sat there for 5 game days now and they havent moved. Dont want to hit them while moored as it wont count (I think). VERY boring ....would rather be out on patrol for convoys.... you know...like REAL Uboats did (instead of being ordered to engage capital ships ...which did NOT happen in the war).

Anyway... I do agree though those that do not own the game, or have not played it for more than 1 patrol really need to delve in a little deeper before slamming it.

[Méo]

Originally Posted by Faamecanic

If that comment was directed at me

No, not at all.

It's just that I've seen several time this type of comments : ''just because I don't own it, blablabla...''

You know...

So no offence mate.

[BIGREG]

It was not to ridicule or insult, but a statement !
sorry if I offended some people, but I spend a lot of time for the Community buildings and this without asking anything apart from having the means of upgrades carried SH5, for the community since my purchase of SH5, I have not played 10 hours in all! I'm still in 1939!
So that is why I am a bit up against Ubisoft, which they do not move, except of course Sorlim who had the courage to come on Subsim.com

But if I upset, I can withdraw immediately, style soccer team of France

Some of the interior issues can be fixed.
I'm still waiting on the screenshots to address the issues.
Without the Shots?
I can go no further.

[Sailor Steve]

Originally Posted by BIGREG

It was not to ridicule or insult, but a statement !

I apologize for snapping at you. Your contributions are great, and I did forget that English is not your native language. It does help to explain what you mean when you complain though.

Please don't leave. I respect you and don't like offending anyone either.

[Faamecanic]

Originally Posted by Méo

No, not at all.

It's just that I've seen several time this type of comments : ''just because I don't own it, blablabla...''

You know...

So no offence mate.

No offsence taken bud! Thats why I asked .... if I get offended by forum posts then I dont have enough REAL work to do in life

[Reece]

Well, so much for Sorlim!

[Faamecanic]

Originally Posted by Reece

Well, so much for Sorlim!

Whaaa....what do you mean by that? Did he get relieved of duty?

[Sailor Steve]

Originally Posted by Reece

Well, so much for Sorlim!

Did you miss the part where he said (on the 9th) that he would be out until "toward the end of next week" (which by the way is anywhere from tomorrow through the next few days)?

Originally Posted by Sailor Steve

Please be civil and helpful. Otherwise he may not stick around long.

yes, please do not blame the messenger for our frustrations over sh5's condition.

it is my opinion that Sorlim is in a no win possition in trying to do his job at ubi forums where his task is to "collect data" and that is all he can do, so please dont give him a hard time for having no answers to your questions.

IMO from reading the posts of the other ubi forum personnel is either none of them have any desire to get answers to your questions or they really dont have any way of getting answers to your questions because ubi isnt willing to give them any answers.

all Sorlim can do is report complaints and give details about things to ubi, whatever is done with this info is not up to him.

he seams like a nice enough guy that has an impossible job to do.

ubi threw in a new guy because the others were (to be polite) "less then genuine" and no one was buying there BS about "we'll get back to you on that" so there really isnt any point in giving him a hard time for things that happened before and are out of his control. time will tell if its a smoke screen or if they are really trying to be responsive to their customers.

IMO this data collection and customer feedback "may" result in some form of further support for sh5 so we should try to be hopeful in thinking that "maybe" it is possible that another patch "might" come from it.

[The Enigma]

Originally Posted by Webster

yes, please do not blame the messenger for our frustrations over sh5's condition.

it is my opinion that Sorlim is in a no win possition in trying to do his job at ubi forums where his task is to "collect data" and that is all he can do, so please dont give him a hard time for having no answers to your questions.

IMO from reading the posts of the other ubi forum personnel is either none of them have any desire to get answers to your questions or they really dont have any way of getting answers to your questions because ubi isnt willing to give them any answers.

all Sorlim can do is report complaints and give details about things to ubi, whatever is done with this info is not up to him.

he seams like a nice enough guy that has an impossible job to do.

ubi threw in a new guy because the others were (to be polite) "less then genuine" and no one was buying there BS about "we'll get back to you on that" so there really isnt any point in giving him a hard time for things that happened before and are out of his control. time will tell if its a smoke screen or if they are really trying to be responsive to their customers.

IMO this data collection and customer feedback "may" result in some form of further support for sh5 so we should try to be hopeful in thinking that "maybe" it is possible that another patch "might" come from it.

My thoughts exactly.