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Old 03-09-09, 06:59 PM   #1
Etienne
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If you find out anything, do let us know.
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Old 03-10-09, 05:21 PM   #2
Lempereur1
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Default Install issue

This error has occured on a few machines since we release Trial Edition 2 (ver 1.022).

The only thing they have in common is that they have been non-english Windows install. We are testing an updated install today for release Wed. evening.

According to Microsoft, it may have something to do with non english systems not having a "Users" group(English spelling) on the PC in question.

J.R.
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Old 03-10-09, 06:44 PM   #3
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Quote:
Originally Posted by Lempereur1
This error has occured on a few machines since we release Trial Edition 2 (ver 1.022).

The only thing they have in common is that they have been non-english Windows install. We are testing an updated install today for release Wed. evening.

According to Microsoft, it may have something to do with non english systems not having a "Users" group(English spelling) on the PC in question.

J.R.
Cool thx...

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Old 03-10-09, 07:14 PM   #4
Etienne
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Yeah, my windows install's in French.

Thanks for the info
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Old 03-12-09, 05:08 PM   #5
Lempereur1
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Default Updated Trial Version 1.024

Here the link to the new Trial version.

It fixes the error some non english systems were getting trying to install.

http://www.stormeaglestudios.com/pro...land_setup.exe

Thanks,

Jim Rose
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Old 03-12-09, 08:15 PM   #6
Novum
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Quote:
Originally Posted by Lempereur1
Here the link to the new Trial version.

It fixes the error some non english systems were getting trying to install.

http://www.stormeaglestudios.com/pro...land_setup.exe

Thanks,

Jim Rose
Thats what i call customer support!!

Thx guys!
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Old 03-12-09, 09:42 PM   #7
Bullethead
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Quote:
Originally Posted by Novum
Thats what i call customer support!!
This one took some figuring. It turns out it wasn't our problem; we had to work around somebody else's problem, and it took a lot of effort get the necessary information from them.
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