Installation Problems (Help)

PotatoMan · 12-04-13, 10:24 AM

Allo all.

I recently purchased SH4 on GamersGate, but I have encountered a problem.

When I install the game, I get the option to launch the game, it launchers successfully but as soon as I exit out I can't find where I am supposed to launch the game. I checked my Uplay and tried to activate the serial key and that did not work, I also tried activating the keys on Steam.

A program called Game Shadow installed with the game, I am assuming this is where I am supposed to launch it but when I try to launch the program it tried to update and then fails.

Has anyone else purchased their game on Gamersgate, if so have they encountered this problem and if so do they know how to fix it?

I have contacted GamerGate support asking for a refund ( I am able to get one in the event they are not able to fix the problem with the game ). So if they do allow me to get a refund I may just buy the game on Steam.

Thanks!

12-04-13, 10:24 AM	#1
PotatoMan Watch Join Date: Nov 2013 Location: Canada Posts: 24 Downloads: 49 Uploads: 0	Installation Problems (Help) Allo all. I recently purchased SH4 on GamersGate, but I have encountered a problem. When I install the game, I get the option to launch the game, it launchers successfully but as soon as I exit out I can't find where I am supposed to launch the game. I checked my Uplay and tried to activate the serial key and that did not work, I also tried activating the keys on Steam. A program called Game Shadow installed with the game, I am assuming this is where I am supposed to launch it but when I try to launch the program it tried to update and then fails. Has anyone else purchased their game on Gamersgate, if so have they encountered this problem and if so do they know how to fix it? I have contacted GamerGate support asking for a refund ( I am able to get one in the event they are not able to fix the problem with the game ). So if they do allow me to get a refund I may just buy the game on Steam. Thanks!