SH5 locks up computer on start

Falconeer · 03-23-11, 09:26 AM

(Note: Cross posted from Ubisoft technical board; I'm not confident about their ability to help so I'm shotgunning my request

)

Greetings,

I recently purchased SH5 from Amazon digital download. The first time I installed it I had a number of problems including machine lock ups, CTD (crash to desktop), etc. I then uninstalled it and tried reinstalling.

After the reinstall it seemed to work. I've removed the VC++ distributables, and turned off vsync in graphics to remove the 'screen too dark' issue. Graphics quality is on high.

I was able to start a new campaign and completed the training mission. I then docked, got a new mission (British Coastal Waters), and left port. I was en route to the patrol area via the Kiel canal when it CTD. I then attempted to restart SH5. From that point on SH5 causes my machine to totally lock up (hard boot needed). I'm able to get past the log in screen and make it to the 'Silent Hunter 5' screen with the progress bar when the machine locks.

Nothing had changed between when it was working and the lock up. I've since ensured all VC++ redistributables are removed, etc with no luck.

Here are the machine specs:
Asus P5Q Pro mobo
Realtek HD audio (on mobo)
Intel Q9550 2.83ghz quad core
4gig memory
2x ATI HD 6850 in crossfire
Win7 x64 Ultimate
Wifi connection to internet through cable router

I use Avast antivirus but it's disabled.

Any suggestions?

Regards,
John E.

03-23-11, 09:26 AM	#1
Falconeer Watch Join Date: Apr 2010 Posts: 15 Downloads: 34 Uploads: 0	SH5 locks up computer on start (Note: Cross posted from Ubisoft technical board; I'm not confident about their ability to help so I'm shotgunning my request ) Greetings, I recently purchased SH5 from Amazon digital download. The first time I installed it I had a number of problems including machine lock ups, CTD (crash to desktop), etc. I then uninstalled it and tried reinstalling. After the reinstall it seemed to work. I've removed the VC++ distributables, and turned off vsync in graphics to remove the 'screen too dark' issue. Graphics quality is on high. I was able to start a new campaign and completed the training mission. I then docked, got a new mission (British Coastal Waters), and left port. I was en route to the patrol area via the Kiel canal when it CTD. I then attempted to restart SH5. From that point on SH5 causes my machine to totally lock up (hard boot needed). I'm able to get past the log in screen and make it to the 'Silent Hunter 5' screen with the progress bar when the machine locks. Nothing had changed between when it was working and the lock up. I've since ensured all VC++ redistributables are removed, etc with no luck. Here are the machine specs: Asus P5Q Pro mobo Realtek HD audio (on mobo) Intel Q9550 2.83ghz quad core 4gig memory 2x ATI HD 6850 in crossfire Win7 x64 Ultimate Wifi connection to internet through cable router I use Avast antivirus but it's disabled. Any suggestions? Regards, John E.