SH5 customer feedback

jdkbph · 06-01-10, 06:21 PM

There has been some debate as to what would be an appropriate way to show dissatisfaction with SH5. Some believe voting with your wallet, by itself, is adequate. Others would have us vote with our wallets then send private communications (email, etc) to UBI.

While I agree that poor sales does send a message, I happen to feel that a more public display of dissatisfaction is necessary. Otherwise poor sales, due to DRM and/or poor quality/design, can too easily be explained away as a lack of subject matter interest.

So here's a poll. It is not about whether SH5 is good or bad. It presupposes that you are not happy with SH5. If you are happy with SH5 there is no reason for you to participate. What I'm trying to get at here is a definitive view as to why SH5 has been received so poorly by a substantial portion of this community.

Please select all statements that apply to you.

If any sort of conclusion can be drawn from the results of this poll, I intend to forward the data to UBI and post on-line wherever appropriate.

Thanks in advance.

JD

View Poll Results: How has the design and quality of SH5 affected your purchase decisions?
I have not purchased SH5 because of the "always on line" requirement	82	38.68%
I have not purchased SH5 because of poor quality and/or design	69	32.55%
I have purchased SH5 but I am unhappy with the "always on line" requirement	42	19.81%
I have purchased SH5 but I am unhappy with the product quality/design	61	28.77%
I will purchase SH5 if the "always on line" requirement is removed	47	22.17%
I will purchase SH5 if quality and design issues are addressed	29	13.68%
I will not purchase any future UBI product with an "always on line" requirement	71	33.49%
I will not purchase any future UBI products under any circumstances	16	7.55%
Multiple Choice Poll. Voters: 212. You may not vote on this poll

06-01-10, 06:21 PM	#1
jdkbph Captain Join Date: Mar 2007 Posts: 508 Downloads: 104 Uploads: 0	SH5 customer feedback There has been some debate as to what would be an appropriate way to show dissatisfaction with SH5. Some believe voting with your wallet, by itself, is adequate. Others would have us vote with our wallets then send private communications (email, etc) to UBI. While I agree that poor sales does send a message, I happen to feel that a more public display of dissatisfaction is necessary. Otherwise poor sales, due to DRM and/or poor quality/design, can too easily be explained away as a lack of subject matter interest. So here's a poll. It is not about whether SH5 is good or bad. It presupposes that you are not happy with SH5. If you are happy with SH5 there is no reason for you to participate. What I'm trying to get at here is a definitive view as to why SH5 has been received so poorly by a substantial portion of this community. Please select all statements that apply to you. If any sort of conclusion can be drawn from the results of this poll, I intend to forward the data to UBI and post on-line wherever appropriate. Thanks in advance. JD Last edited by jdkbph; 06-01-10 at 06:54 PM.