Cannot get on server..

[She-Wolf]

I got an expensive new graphics card today so I can play SH5 - and now I can't get onto the bloomin server to try it! I get a notice telling me there is no internet connection (Windows Seven), but there is.

I can get on their site and it accepts my password so it isn't a registration issue either. Going round in circles with support - useless.
It is getting too much of a palaver when getting new games, what with copy protection problems, jumping through hoops for registering a product etc.

I bought a game, new, I was told, a week or so back, which I cannot play properly until I am registered. I tried to register and when it kept refusing me and I contacted support I eventually got told it is already registered to someone else. It is not an online game. I have had to send personal details and scans to the games support, and am still waiting a further response, three days on from sending my info. Fed up up UP!