So help me God, I will Tweet this!

[Onkel Neal]

I got a big laugh out of this

This week, Dooce.com's Heather Armstrong posted a hilarious, outrageous account of the difficulties she faced in trying to fix a new $1,300 Maytag washing machine. Finally, during one of her many long conversations with customer service, she floated the nuclear option: "And here's where I say, do you know what Twitter is?" she wrote. "Because I have over a million followers on Twitter. If I say something about my terrible experience on Twitter do you think someone will help me?" The customer-service agent assured her that it wouldn't help; Armstrong tweeted anyway—"DO NOT EVER BUY A MAYTAG"—and by the next day, a Maytag executive was overnighting the parts she needed to get her washer fixed. Another company, Bosch, did one better: It offered Armstrong a free washer and dryer, which the blogger re-directed to a local homeless shelter.