Please help..urgent

lotharbucheim · 05-14-08, 05:45 AM

Hi guys, thanks so much to all who helped me with my GWX 2.1 download problems..all sorted now.....EXCEPT..now I try a clean install of SH3 as instructions say..and I download the 1.4b patch from the Ubisoft website....and when I try to install the patch the following error box comes up :

Silent Hunter III US DVD v1.0 to v1.3 update program:
This program cannot update the installed version of Silent Hunter III US DVD v1.0 to v1.3 because of the following reason : C:\ProgramFiles\Ubisoft\SilentHunterIII\data\menu\ de_menu.txt : unknown version

I have tried again and again to patch it. I have little knowledge of computers..but HUGE interest in playing GWX 2.1 I am sorry for my ignorance guys..but please advise me what to do... I have little enough hair as it is..and more and more of it is being pulled out in frustration. Tahnk you , and best regards, Jim

VonDos · 05-14-08, 05:55 AM

Hi!
Try to unistall and reinstall all :hmm:

Myxale · 05-14-08, 05:56 AM

De-Install all of SH3 and then manually delete the folders of the game!

And delete the SH3 folder in "My files" or whatever it's called on your machine.

and then try again!

Install. Patch. Start a quick game. Exit and then proceed like the GWX manual says!:hmm:

05-14-08, 06:08 AM

[quote=lotharbucheim]
Silent Hunter III US DVD v1.0 to v1.3 update program:
This program cannot update the installed version of Silent Hunter III US DVD v1.0 to v1.3 because of the following reason : C:\ProgramFiles\Ubisoft\SilentHunterIII\data\menu\ de_menu.txt : unknown version/quote]

1. Uninstall SH3
2. Do a search for the Silent Hunter directory which is located in the Program Files because the uninstall leaves files behind that will conflict.
3. Delete the Silent Hunter folder
4. Reinstall SH3 - the 1.4b patch should now install.

lotharbucheim · 05-14-08, 07:08 AM

sorry guys..I tried everything..I have searched all files and deleted everything referring to Silent hunter. I have tried everything i can think of...please can you help ? thank you

danlisa · 05-14-08, 07:32 AM

First off, is your copy of SH3 already patched to 1.4b direct from the DVD? It most likely is if it's fairly new.

Secondly, if the patcher is complaining about help.txt files only, just delete them from your SH3 1.0 install. The patcher will replace them after it completes (note this is not the ideal way but it will 'fool' the patcher into working).

Monica Lewinsky · 05-14-08, 08:23 AM

I posted this sometime ago in another thread like this one:

Quote:

Originally Posted by Monica Lewinsky

Quote:

Originally Posted by Sebbe02

Hey,
I'm having a problem patching to 1.4b (I'm reinstalling SH3)...
It's shows the fault line: data/Menu/de_help.txt: unknown version
Any help?

Quote:

Originally Posted by melnibonian

I'm not 100% sure ...

You are 100% correct.

About 10 days ago I forged ahead and finally installed GWX 2.0. I followed the instructions of uninstalling all of SHIII. Reinstalled the DVD 1.0 version. Attempted to apply the install of the 1.4b patch and hit the same brick wall - "data/Menu/de_help.txt: unknown version".

Research revealed to delete ALL "xx_help.txt" files. I had 3 - en_help.txt, fr_help.txt, and I cannot remember the third one. Deleted all 3 - xx_help.txt files, fired up the 1.4b patch and it proceeded to complete the patch error free. Installed GWX 2.0 and then yelled WOW! when I saw GWX 2.0 for the first time!

All I did to find the old post was to use this seldom used tool by some folks ....
http://www.subsim.com/radioroom/search.php

This advice is DEAD ON correct.

Quote:

Originally Posted by danlisa

Secondly, if the patcher is complaining about help.txt files only, just delete them from your SH3 1.0 install. The patcher will replace them after it completes (note this is not the ideal way but it will 'fool' the patcher into working).

wizardmatt · 05-14-08, 10:25 AM

i have a piece of advice that complements everything suggested already by our friends above. if you do need to install the 1.4b patch, make sure its the right one. there are several 1.4b patches available, made different by 2 criteria: (1) whether your version of sh3 is a dvd or has been downloaded; and (2) where in the world you are. for example, my game is on dvd and i live in the uk, so therefore i use the european dvd version of the patch.
im sure youve probably got the correct version already tho

SquareSteelBar · 05-14-08, 10:28 AM

Quote:

Originally Posted by lotharbucheim

sorry guys..I tried everything..I have searched all files and deleted everything referring to Silent hunter. I have tried everything i can think of...please can you help ? thank you

Hi Mr. Bucheim,

some little questions:
what way did you purchase SH3? By download or did you buy a DVD? Is it the US version or EMEA version?
Note: for this reason there're 4 different versions of patch 1.4b. Maybe you got not the correct one.
And another important question:
when did you purchase SH3? Maybe it's already patched to v1.4b...

Greeting,
SquareSteelBar

lotharbucheim · 05-14-08, 10:50 AM

Hi guys, thank you all very much for your help...all sorted out and running beautifully..and GWX is AWESOME !! Thanks again, best regards, Jim

SquareSteelBar · 05-14-08, 11:08 AM

...and what caused your probs? :hmm:

lotharbucheim · 05-16-08, 09:44 AM

Research revealed to delete ALL "xx_help.txt" files. I had 3 - en_help.txt, fr_help.txt, and I cannot remember the third one. Deleted all 3 - xx_help.txt files, fired up the 1.4b patch and it proceeded to complete the patch error free. Installed GWX 2.0 and then yelled WOW! when I saw GWX 2.0 for the first time!

It was that which sorted it out ! Just want to let you all know how grtaeful I am for all the advice. Thank you. Best regards, Jim

Monica Lewinsky · 05-19-08, 09:23 PM

Quote:

Originally Posted by lotharbucheim

It was that which sorted it out ! Just want to let you all know how grtaeful I am for all the advice. Thank you. Best regards, Jim

Your welcome lotharbucheim/Jim.

Quote:

Originally Posted by Monica Lewinsky

About 10 days ago I forged ahead and finally installed GWX 2.0. I followed the instructions of uninstalling all of SHIII. Reinstalled the DVD 1.0 version. Attempted to apply the install of the 1.4b patch and hit the same brick wall - "data/Menu/de_help.txt: unknown version".

Research revealed to delete ALL "xx_help.txt" files. I had 3 - en_help.txt, fr_help.txt, and I cannot remember the third one. Deleted all 3 - xx_help.txt files, fired up the 1.4b patch and it proceeded to complete the patch error free. Installed GWX 2.0 and then yelled WOW! when I saw GWX 2.0 for the first time!

This indeed is the MOST POWERFULL weapon EVER devised in SHIII/SHIV.

http://www.albinoblacksheep.com/flash/posting

This is the most DEADLY weapon HERE at this location located here [suggest ADVANCE settings might help you quicker?]:
http://www.subsim.com/radioroom/search.php

SquareSteelBar · 05-22-08, 03:13 AM

Quote:

Originally Posted by lotharbucheim

...I had 3 - en_help.txt, fr_help.txt, and I cannot remember the third one...

Remember your nick name and you will know...

05-14-08, 05:45 AM	#1
lotharbucheim Seaman Join Date: Jul 2005 Posts: 31 Downloads: 49 Uploads: 0	Please help..urgent Hi guys, thanks so much to all who helped me with my GWX 2.1 download problems..all sorted now.....EXCEPT..now I try a clean install of SH3 as instructions say..and I download the 1.4b patch from the Ubisoft website....and when I try to install the patch the following error box comes up : Silent Hunter III US DVD v1.0 to v1.3 update program: This program cannot update the installed version of Silent Hunter III US DVD v1.0 to v1.3 because of the following reason : C:\ProgramFiles\Ubisoft\SilentHunterIII\data\menu\ de_menu.txt : unknown version I have tried again and again to patch it. I have little knowledge of computers..but HUGE interest in playing GWX 2.1 I am sorry for my ignorance guys..but please advise me what to do... I have little enough hair as it is..and more and more of it is being pulled out in frustration. Tahnk you , and best regards, Jim

05-14-08, 05:55 AM	#2
VonDos Admiral Join Date: Mar 2007 Location: Italy Posts: 2,354 Downloads: 78 Uploads: 61	Hi! Try to unistall and reinstall all :hmm: __________________ Those, others and WIP ships are avaiable in my SHIPYARD here: http://www.subsim.com/radioroom/showthread.php?t=136508

05-14-08, 05:56 AM	#3
Myxale Admiral Join Date: Feb 2006 Location: PQ AN 25 Posts: 2,178 Downloads: 70 Uploads: 0	De-Install all of SH3 and then manually delete the folders of the game! And delete the SH3 folder in "My files" or whatever it's called on your machine. and then try again! Install. Patch. Start a quick game. Exit and then proceed like the GWX manual says!:hmm: __________________ SH3+GWX SH5+WoS Still Sailing....still Deep

05-14-08, 07:32 AM	#6
danlisa Navy Seal Join Date: Oct 2005 Location: Cornwall, UK Posts: 5,499 Downloads: 45 Uploads: 1	First off, is your copy of SH3 already patched to 1.4b direct from the DVD? It most likely is if it's fairly new. Secondly, if the patcher is complaining about help.txt files only, just delete them from your SH3 1.0 install. The patcher will replace them after it completes (note this is not the ideal way but it will 'fool' the patcher into working). __________________

05-14-08, 10:50 AM	#10
lotharbucheim Seaman Join Date: Jul 2005 Posts: 31 Downloads: 49 Uploads: 0	Thanks to all Hi guys, thank you all very much for your help...all sorted out and running beautifully..and GWX is AWESOME !! Thanks again, best regards, Jim

05-14-08, 06:08 AM	#4
von Zelda Stowaway Posts: n/a Downloads: Uploads:	[quote=lotharbucheim] Silent Hunter III US DVD v1.0 to v1.3 update program: This program cannot update the installed version of Silent Hunter III US DVD v1.0 to v1.3 because of the following reason : C:\ProgramFiles\Ubisoft\SilentHunterIII\data\menu\ de_menu.txt : unknown version/quote] 1. Uninstall SH3 2. Do a search for the Silent Hunter directory which is located in the Program Files because the uninstall leaves files behind that will conflict. 3. Delete the Silent Hunter folder 4. Reinstall SH3 - the 1.4b patch should now install.

05-14-08, 07:08 AM	#5
lotharbucheim Seaman Join Date: Jul 2005 Posts: 31 Downloads: 49 Uploads: 0	sorry guys..I tried everything..I have searched all files and deleted everything referring to Silent hunter. I have tried everything i can think of...please can you help ? thank you

05-14-08, 10:25 AM	#8
wizardmatt Helmsman Join Date: Jan 2008 Location: Birmingham, England Posts: 107 Downloads: 58 Uploads: 0	i have a piece of advice that complements everything suggested already by our friends above. if you do need to install the 1.4b patch, make sure its the right one. there are several 1.4b patches available, made different by 2 criteria: (1) whether your version of sh3 is a dvd or has been downloaded; and (2) where in the world you are. for example, my game is on dvd and i live in the uk, so therefore i use the european dvd version of the patch. im sure youve probably got the correct version already tho

05-14-08, 11:08 AM	#11
SquareSteelBar Sea Lord Join Date: May 2006 Location: U-73 Posts: 1,638 Downloads: 632 Uploads: 0	...and what caused your probs? :hmm:

05-16-08, 09:44 AM	#12
lotharbucheim Seaman Join Date: Jul 2005 Posts: 31 Downloads: 49 Uploads: 0	Research revealed to delete ALL "xx_help.txt" files. I had 3 - en_help.txt, fr_help.txt, and I cannot remember the third one. Deleted all 3 - xx_help.txt files, fired up the 1.4b patch and it proceeded to complete the patch error free. Installed GWX 2.0 and then yelled WOW! when I saw GWX 2.0 for the first time! It was that which sorted it out ! Just want to let you all know how grtaeful I am for all the advice. Thank you. Best regards, Jim