BestBuy Failed History

Snowman999 · 04-04-07, 01:39 PM

The BestBuy.com listing for the game contains this copy:

"You open your eyes from a brief slumber to see the cold gray ceiling of the U.S. Gato naval submarine. You've been away from your friends and family for weeks in pursuit of the invisible enemy. The year is 1940, and World War II shows no signs of slowing. Out of nowhere, like the roar of thunder in a storm, you hear an explosion that seems to be coming from all angles. Immediately following is a high-pitched siren and a call from the Captain to man your battle stations. This is where your years of training pay off and as you run to the bridge, adrenaline and instinct take over. Do you have it in you to destroy the enemy before it destroys you?"

Anybody see a problem here?

So, being that way, I sent a nice e-mail to the webmaster:

"Questions or Comments: PC game Silent Hunter IV: Wolves of the Pacific marketing copy on the site states that the USN was at war in 1940.
Please don't add to the historical illiteracy of the US population in this manner. December 7, 1941 used to be taught in school . . ."

Got back a nice non-answer: " I am Marvin with Best Buy Customer Care.
I apologize for any inconvenience you have experienced related to the PC game Silent Hunter IV: Wolves of the Pacific.
Best Buy strives to make each experience you have with us positive and as fun as possible, and we are disappointed if we don't live up to that expectation. Our Web Site Support team is constantly tweaking and updating the site to give you the best possible online experience.
Please do not hesitate to contact us with any questions or concerns at 1-888-BESTBUY (1-888-237-8289). We look forward to your next visit to one of our stores or to www.BestBuy.com.
Sincerely,
Marvin
Best Buy Customer Care Team"

Of course, the listing hasn't changed a bit.

So, I sent back another: "Hi Marvin:
Thanks for replying. But, I see that the listing for the game is still incorrect. Change 1940 to 1941. That's all. It seems like a small thing, but it isn't to us submarine vets."

I expect to be ignored this time. Sigh.

Avatar · 04-04-07, 01:42 PM

LOL, sounds like you got some pre-written answer email. what is ironic is that it's from customer care.

mookiemookie · 04-04-07, 01:44 PM

Man, that's bad...

I bet "Marvin" is the network name of one of the computers they have all rigged up to generate form letters.

Snowman999 · 04-04-07, 01:44 PM

Quote:

Originally Posted by Avatar

LOL, sounds like you got some pre-written answer email. what is ironic is that it's from customer care.

Well, I'm not a customer yet. Target will have it some day, maybe when the second patch is done.

Maybe Marvin is a Martian?

Avatar · 04-04-07, 01:46 PM

my brother walked out on a sale there because the salesman wouldnt sell him a tv until he was forced to get the extended warranty.
he didnt get the tv.

edit: new idea for Mad Magazine, "Worst Buy."

simpsons episode... "why dont we call it 'everybody hates raymond.'"

Snowman999 · 04-04-07, 01:59 PM

Quote:

my brother walked out on a sale there because the salesman wouldnt sell him a tv until he was forced to get the extended warranty.
he didnt get the tv.

BB HQ is here in the Twin Cities and I shop at the flagship store in Eden Prairie, about six miles from the corporate campus. The heavy suits use that store to test all sorts of merchandising and for media reports (like Black Friday, the day after Thanksgiving) so it's lavishly staffed and incredibly clean. Also huge. In general I like BB, but you're right, the extended-warranty scam is out of control. I know the employees get spiffed for selling them and get dinged if they don't push them, but come on . . . I recently bought an alarm clock there and had to say "no, thanks" four (4) times on an extended warranty! The thing was $19. (The clock, not the warranty.)

SteamWake · 04-04-07, 02:26 PM

Quote:

Originally Posted by Snowman999

Best Buy strives to make each experience you have with us positive and as fun as possible, and we are disappointed if we don't live up to that expectation.

Funny, dont most stores strive to be as negative and aggrivatting as possible

A date that will live in infamy.... indeed.

AVGWarhawk · 04-04-07, 02:29 PM

The Best Buy inattention for detail and history is just about typical of todays society. And this is just the tip of the ice berg that has invaded society. I'm not throwing everyone in the same basket but a large amount only care about the cell phone , their next sexual encounter and dinner.

I also throw in SH4 and my next patrol:rotfl:

Arrowhead2k1 · 04-04-07, 02:38 PM

Watch the movie Idiocracy.
http://en.wikipedia.org/wiki/Idiocracy

That's where we're heading folks!

wetwarev7 · 04-04-07, 02:40 PM

Quote:

Originally Posted by AVGWarhawk

The Best Buy inattention for detail and history is just about typical of todays society. And this is just the tip of the ice berg that has invaded society. I'm not throwing everyone in the same basket but a large amount only care about the cell phone , their next sexual encounter and dinner.

I also throw in SH4 and my next patrol:rotfl:

What is 'sexual encounter'? Is that in SHIV? I only get missions to patrol certain areas, or to deliver supplies. Is it a mod or something? :hmm:

AVGWarhawk · 04-04-07, 02:42 PM

Quote:

Originally Posted by wetwarev7

Quote:

Originally Posted by AVGWarhawk

The Best Buy inattention for detail and history is just about typical of todays society. And this is just the tip of the ice berg that has invaded society. I'm not throwing everyone in the same basket but a large amount only care about the cell phone , their next sexual encounter and dinner.

I also throw in SH4 and my next patrol:rotfl:

What is 'sexual encounter'? Is that in SHIV? I only get missions to patrol certain areas, or to deliver supplies. Is it a mod or something? :hmm:

Good one:rotfl::rotfl:

Got a great belly laugh out of that one

Platapus · 04-04-07, 02:48 PM

Quote:

Originally Posted by AVGWarhawk

The Best Buy inattention for detail and history is just about typical of todays society.

This is not over until we say it is over!

Was it over when the Germans bombed Pearl Harbor?

Hey I am on a roll

AVGWarhawk · 04-04-07, 02:58 PM

Quote:

Originally Posted by Platapus

Quote:

Originally Posted by AVGWarhawk

The Best Buy inattention for detail and history is just about typical of todays society.

This is not over until we say it is over!

Was it over when the Germans bombed Pearl Harbor?

Hey I am on a roll

That is great man! Animal House....classic

Audie · 04-04-07, 02:59 PM

Also, the USS Gato (SS-212) was not launched until August 21, 1941. Her keel was laid in October of 1940.

sigh...

davejb · 04-04-07, 03:25 PM

Quote:

I'm not throwing everyone in the same basket but a large amount only care about the cell phone , their next sexual encounter and dinner.

Hey man, I've already eaten - give me a call!

(Sorry, I really couldn't resist that, it works better if one of us is female but it's the punchline that counts)

04-04-07, 01:39 PM	#1
Snowman999 Officer Join Date: Feb 2007 Location: Upper Midwest USA Posts: 236 Downloads: 1 Uploads: 0	BestBuy Failed History The BestBuy.com listing for the game contains this copy: "You open your eyes from a brief slumber to see the cold gray ceiling of the U.S. Gato naval submarine. You've been away from your friends and family for weeks in pursuit of the invisible enemy. The year is 1940, and World War II shows no signs of slowing. Out of nowhere, like the roar of thunder in a storm, you hear an explosion that seems to be coming from all angles. Immediately following is a high-pitched siren and a call from the Captain to man your battle stations. This is where your years of training pay off and as you run to the bridge, adrenaline and instinct take over. Do you have it in you to destroy the enemy before it destroys you?" Anybody see a problem here? So, being that way, I sent a nice e-mail to the webmaster: "Questions or Comments: PC game Silent Hunter IV: Wolves of the Pacific marketing copy on the site states that the USN was at war in 1940. Please don't add to the historical illiteracy of the US population in this manner. December 7, 1941 used to be taught in school . . ." Got back a nice non-answer: " I am Marvin with Best Buy Customer Care. I apologize for any inconvenience you have experienced related to the PC game Silent Hunter IV: Wolves of the Pacific. Best Buy strives to make each experience you have with us positive and as fun as possible, and we are disappointed if we don't live up to that expectation. Our Web Site Support team is constantly tweaking and updating the site to give you the best possible online experience. Please do not hesitate to contact us with any questions or concerns at 1-888-BESTBUY (1-888-237-8289). We look forward to your next visit to one of our stores or to www.BestBuy.com. Sincerely, Marvin Best Buy Customer Care Team" Of course, the listing hasn't changed a bit. So, I sent back another: "Hi Marvin: Thanks for replying. But, I see that the listing for the game is still incorrect. Change 1940 to 1941. That's all. It seems like a small thing, but it isn't to us submarine vets." I expect to be ignored this time. Sigh.

04-04-07, 01:44 PM	#3
mookiemookie Navy Seal Join Date: Nov 2005 Location: Houston, TX Posts: 9,404 Downloads: 105 Uploads: 1	Man, that's bad... I bet "Marvin" is the network name of one of the computers they have all rigged up to generate form letters. __________________ They don’t think it be like it is, but it do. Want more U-boat Kaleun portraits for your SH3 Commander Profiles? Download the SH3 Commander Portrait Pack here.

04-04-07, 02:29 PM	#8
AVGWarhawk Lucky Jack Join Date: Jun 2005 Location: In a 1954 Buick. Posts: 28,303 Downloads: 90 Uploads: 0	The Best Buy inattention for detail and history is just about typical of todays society. And this is just the tip of the ice berg that has invaded society. I'm not throwing everyone in the same basket but a large amount only care about the cell phone , their next sexual encounter and dinner. I also throw in SH4 and my next patrol:rotfl: __________________ “You're painfully alive in a drugged and dying culture.” ― Richard Yates, Revolutionary Road

04-04-07, 02:59 PM	#14
Audie GMM2(SW) Join Date: Apr 2005 Location: Crown Point, Indiana USA Posts: 67 Downloads: 22 Uploads: 0	Also, the USS Gato (SS-212) was not launched until August 21, 1941. Her keel was laid in October of 1940. sigh... __________________

04-04-07, 01:42 PM	#2
Avatar Commodore Join Date: Sep 2002 Location: Way out there Posts: 603 Downloads: 24 Uploads: 0	LOL, sounds like you got some pre-written answer email. what is ironic is that it's from customer care.

04-04-07, 01:46 PM	#5
Avatar Commodore Join Date: Sep 2002 Location: Way out there Posts: 603 Downloads: 24 Uploads: 0	my brother walked out on a sale there because the salesman wouldnt sell him a tv until he was forced to get the extended warranty. he didnt get the tv. edit: new idea for Mad Magazine, "Worst Buy." simpsons episode... "why dont we call it 'everybody hates raymond.'"

04-04-07, 02:38 PM	#9
Arrowhead2k1 Torpedoman Join Date: Apr 2002 Posts: 112 Downloads: 22 Uploads: 0	Watch the movie Idiocracy. http://en.wikipedia.org/wiki/Idiocracy That's where we're heading folks!