Forgot my uplay username/password

shwell · 06-07-13, 05:55 AM

Hello, I bought the game some time ago, played for 10 mins before giving up, and now want to give it another go. However i've forgotten my username/password, and probably registered under a false email anyway. Uplay says the key is in use, any ideas?

Frank Ravelli · 06-08-13, 09:21 AM

i think you need to know the email that you signed up with. With that you could reset password. Or you could try to contact support service to address your issue

Dowly · 06-08-13, 11:53 AM

I would say you are screwed. Try support, but I dont know what they can do if
you dont remember any account details.

Sharkey · 06-08-13, 01:00 PM

Not much you can do about that if you dont have the Email add you used to sign up with.
Do you have any evidence of the game purchase?, a receipt, or maybe a bank/credit card statement showing the purchase and date of same?

Failing the above you may as well forget it, put it down to experience and buy the game over again.

06-07-13, 05:55 AM	#1
shwell Swabbie Join Date: May 2007 Posts: 10 Downloads: 13 Uploads: 0	Forgot my uplay username/password Hello, I bought the game some time ago, played for 10 mins before giving up, and now want to give it another go. However i've forgotten my username/password, and probably registered under a false email anyway. Uplay says the key is in use, any ideas?

06-08-13, 09:21 AM	#2
Frank Ravelli Sailor man Join Date: Jan 2011 Location: Madrid Posts: 50 Downloads: 83 Uploads: 1	i think you need to know the email that you signed up with. With that you could reset password. Or you could try to contact support service to address your issue

06-08-13, 11:53 AM	#3
Dowly Lucky Jack Join Date: Apr 2005 Location: Finland Posts: 25,052 Downloads: 32 Uploads: 0	I would say you are screwed. Try support, but I dont know what they can do if you dont remember any account details.

06-08-13, 01:00 PM	#4
Sharkey Seaman Join Date: Apr 2013 Location: Wales, UK. Posts: 31 Downloads: 32 Uploads: 0	Not much you can do about that if you dont have the Email add you used to sign up with. Do you have any evidence of the game purchase?, a receipt, or maybe a bank/credit card statement showing the purchase and date of same? Failing the above you may as well forget it, put it down to experience and buy the game over again.