Query -- CTDs -- Without latest Patch And With Or Without Mods Enabled

jxyn · 05-14-10, 12:24 AM

I have CTDs happening too often (with or without mods enabled) during game sessions. When these events happen I cannot open the game from recently saved files. This results in having to open the game from an earlier save. This is without the latest patch being installed, because I want to see how stable the game was from other users experiences and how mods were being dealt with.
I don't recall seeing anything about the new patch fixing CTDs.
These crashes occur when something in the game is being opened - a map or the crew management or hydrophone.

It seems as if UBI do not have a proper testing strategy or don't apply what's been exposed from the earlier game releases. I'd go so far as to say it is the purchasers of the game who do the testing.

Question : Are any other users experiencing similiar CTDs ? Are there known causes and fixes ?

jwilliams · 05-14-10, 12:46 AM

I've not had a single CTD.
There could be many reasons why you get CTD.

what are your pc specs?
Do you have any other programmes running while playing SH5?
What settings are you using in the game?
What graphic drivers do you have installed?
Is your hardware overheating?

My specs :-

Athlon 3500+ (singlecore CPU)
Radeon HD4870 (1gb gddr5)
Display Driver 10.3
4gb RAM
Windows XP pro. 32bit

Programmes also running :- Only have antivirus programme and ATI CC running.

All settings on max. except AA, which is on x2. Resolution 1280 x 1024

Hardware temps :-

CPU 30.3 celcius
GFX 40.6 celcius

My graphics card got hot while playing some other games (over 80 celcuis) so i fitted a second fan sucking air in through the front of the case (blowing Air towards the GFX card), and it almost halfed the temp (This was long before i got SH5).

jxyn · 05-14-10, 12:56 AM

Hi JWilliams,
also kiwi.

CPU E6600 dual No O'Clocking
GPU Nvidia 9800 GTX Max workload is 59 Celcius O'Clocked to 795 Mhz.
Driver 8.17.11.9745
Settings All max except shadows are off and terrain LOD down to about 80%
Windows 7 and only EVGA 1.9.1 nothing else

jwilliams · 05-14-10, 02:01 AM

First thing to try is to remove all mods and patch your game to version 1.2 as this patch has many fixes for Nvidia cards.

If you still experiance problems then try updating your Graphics card driver http://www.nvidia.com/Download/index5.aspx?lang=en-us

If you still have problems then reduce all settings to min and try again.

finally if these do not solve your CTD, then contact ubi support http://ubisoft-en.custhelp.com/cgi-b...p_sid=Bpj4SQ_j

Hope this helps.

jxyn · 05-14-10, 02:13 AM

ok thanks, we'll see what happens in a day or so.

Halface · 05-14-10, 02:53 AM

i cdt when i click on the recontgition manual...other from that iam good

jxyn · 05-14-10, 11:07 PM

Halface - are you using mods for the TDC ? If so check the thread from where the mod was sourced and see if there has been fixes applied for it.

jxyn · 05-15-10, 01:34 AM

Update.
Thought I'd try something before reviewing drivers and patching.
I switched off remote game saving.

There was one CTD which (I think this time) came about when a torpedo struck a VW destroyer that had collided with a Dido cruiser. The DD was stationery and did not seem to be recognised by the game software - it did not get picked up by the TDC and was not visible on the maps.

But I was able to reload the game from the latest save file.

I'm sure that the CTD corrupts the save by not allowing the save files to be closed properly and the game cannot be synchronised between me and the server, thus they fail to open, so I suggest saving locally.

This may not necessarily stop CTDs but it will mean that you will more likely not lose data from these events.

Arclight · 05-15-10, 05:45 AM

Quote:

Originally Posted by jxyn

Hi JWilliams,
also kiwi.

CPU E6600 dual No O'Clocking
GPU Nvidia 9800 GTX Max workload is 59 Celcius O'Clocked to 795 Mhz.
Driver 8.17.11.9745
Settings All max except shadows are off and terrain LOD down to about 80%
Windows 7 and only EVGA 1.9.1 nothing else

That driver version makes no sense, suggest you double-check and/or update.

walsh2509 · 05-15-10, 07:04 AM

CTD

I went to my events log and got this ..

Event 1000 15/5/2010 04:04:59

Faulting application sh5.exe version 1.2.00 faulting module msvcr.90.dll version 9.0.30729.4148
fault address 0x0006ccb5

Event 1001 15/5/2010 04:05:11

Fault bucket 1829096120

anyone know what that means ?

jxyn · 05-15-10, 08:42 PM

Quote:

Originally Posted by walsh2509

CTD

I went to my events log and got this ..

Event 1000 15/5/2010 04:04:59

Faulting application sh5.exe version 1.2.00 faulting module msvcr.90.dll version 9.0.30729.4148
fault address 0x0006ccb5

Event 1001 15/5/2010 04:05:11

Fault bucket 1829096120

anyone know what that means ?

Possibly a corrupted register. If you have a register cleaner you might want to run a scan. Look for something listed that points to the DLL.
Back up the register and run the clean. Be sure to back the register up first before cleaning.

Then reload the game. If the load fails, try loading a historical mission to see if the problem is common to all loadings. If the historical mission loads successfully then it's related to your campaign saves.

jxyn · 05-15-10, 08:54 PM

Driver 197.45
I don't think it's the driver though as this problem started getting frequent only recently.

I found an old ATI tool in my device list and have now removed it.
I'm going to try the game agoain soon and will reply in a while.

jxyn · 05-16-10, 01:15 AM

I had two crashes but the game is stable enough to play especially with local saves. I'll update if I have anything further. I think about putting the new patch in over the next day or so.

Arclight · 05-16-10, 01:29 AM

Had an ATI card in there previously? Might wanna use something like Driversweeper to clean out the bits and pieces left behind by those drivers.

jxyn · 05-16-10, 09:09 PM

Quote:

Originally Posted by Arclight

Had an ATI card in there previously? Might wanna use something like Driversweeper to clean out the bits and pieces left behind by those drivers.

No, but I was using ATI tool to tune my old card - a GTS 8800. Thought I'd install it again after putting in Windows 7 but it is not compatible against the new OS / hardware. So I put in EVGA which works fine. The removal of ATITool can't have been clean, it's gone now.

There are no old drivers on this bed, but I have Driversweeper in my old XP partition.

I have stability enough with this game to continue, it seems that these crashes are related to the Mediterranean campaign - going by what other users are saying and their experience is the same as mine.

05-14-10, 12:24 AM	#1
jxyn Bosun Join Date: Jun 2007 Posts: 65 Downloads: 24 Uploads: 0	Query -- CTDs -- Without latest Patch And With Or Without Mods Enabled I have CTDs happening too often (with or without mods enabled) during game sessions. When these events happen I cannot open the game from recently saved files. This results in having to open the game from an earlier save. This is without the latest patch being installed, because I want to see how stable the game was from other users experiences and how mods were being dealt with. I don't recall seeing anything about the new patch fixing CTDs. These crashes occur when something in the game is being opened - a map or the crew management or hydrophone. It seems as if UBI do not have a proper testing strategy or don't apply what's been exposed from the earlier game releases. I'd go so far as to say it is the purchasers of the game who do the testing. Question : Are any other users experiencing similiar CTDs ? Are there known causes and fixes ?

05-14-10, 12:46 AM	#2
jwilliams Ace of the Deep Join Date: Nov 2009 Location: New Zealand Posts: 1,013 Downloads: 124 Uploads: 0	I've not had a single CTD. There could be many reasons why you get CTD. what are your pc specs? Do you have any other programmes running while playing SH5? What settings are you using in the game? What graphic drivers do you have installed? Is your hardware overheating? My specs :- Athlon 3500+ (singlecore CPU) Radeon HD4870 (1gb gddr5) Display Driver 10.3 4gb RAM Windows XP pro. 32bit Programmes also running :- Only have antivirus programme and ATI CC running. All settings on max. except AA, which is on x2. Resolution 1280 x 1024 Hardware temps :- CPU 30.3 celcius GFX 40.6 celcius My graphics card got hot while playing some other games (over 80 celcuis) so i fitted a second fan sucking air in through the front of the case (blowing Air towards the GFX card), and it almost halfed the temp (This was long before i got SH5). __________________ Windows 7, 64bit. Phenom II 965BE (OC 4cores @ 3.8 Ghz). Radeon HD4870 (1gb gddr5). 6gb Ram. Last edited by jwilliams; 05-14-10 at 01:08 AM.

05-14-10, 02:01 AM	#4
jwilliams Ace of the Deep Join Date: Nov 2009 Location: New Zealand Posts: 1,013 Downloads: 124 Uploads: 0	First thing to try is to remove all mods and patch your game to version 1.2 as this patch has many fixes for Nvidia cards. If you still experiance problems then try updating your Graphics card driver http://www.nvidia.com/Download/index5.aspx?lang=en-us If you still have problems then reduce all settings to min and try again. finally if these do not solve your CTD, then contact ubi support http://ubisoft-en.custhelp.com/cgi-b...p_sid=Bpj4SQ_j Hope this helps. __________________ Windows 7, 64bit. Phenom II 965BE (OC 4cores @ 3.8 Ghz). Radeon HD4870 (1gb gddr5). 6gb Ram. Last edited by jwilliams; 05-14-10 at 02:57 AM.

05-16-10, 01:29 AM	#14
Arclight Navy Seal Join Date: Jun 2008 Location: Land of windmills, tulips, wooden shoes and cheese. Lots of cheese. Posts: 8,467 Downloads: 53 Uploads: 10	Had an ATI card in there previously? Might wanna use something like Driversweeper to clean out the bits and pieces left behind by those drivers. __________________ Contritium praecedit superbia.

05-14-10, 12:56 AM	#3
jxyn Bosun Join Date: Jun 2007 Posts: 65 Downloads: 24 Uploads: 0	Hi JWilliams, also kiwi. CPU E6600 dual No O'Clocking GPU Nvidia 9800 GTX Max workload is 59 Celcius O'Clocked to 795 Mhz. Driver 8.17.11.9745 Settings All max except shadows are off and terrain LOD down to about 80% Windows 7 and only EVGA 1.9.1 nothing else

05-14-10, 02:13 AM	#5
jxyn Bosun Join Date: Jun 2007 Posts: 65 Downloads: 24 Uploads: 0	ok thanks, we'll see what happens in a day or so.

05-14-10, 02:53 AM	#6
Halface Bosun Join Date: May 2007 Location: Norway Posts: 66 Downloads: 135 Uploads: 0	i cdt when i click on the recontgition manual...other from that iam good

05-14-10, 11:07 PM	#7
jxyn Bosun Join Date: Jun 2007 Posts: 65 Downloads: 24 Uploads: 0	Halface - are you using mods for the TDC ? If so check the thread from where the mod was sourced and see if there has been fixes applied for it.

05-15-10, 01:34 AM	#8
jxyn Bosun Join Date: Jun 2007 Posts: 65 Downloads: 24 Uploads: 0	Update. Thought I'd try something before reviewing drivers and patching. I switched off remote game saving. There was one CTD which (I think this time) came about when a torpedo struck a VW destroyer that had collided with a Dido cruiser. The DD was stationery and did not seem to be recognised by the game software - it did not get picked up by the TDC and was not visible on the maps. But I was able to reload the game from the latest save file. I'm sure that the CTD corrupts the save by not allowing the save files to be closed properly and the game cannot be synchronised between me and the server, thus they fail to open, so I suggest saving locally. This may not necessarily stop CTDs but it will mean that you will more likely not lose data from these events.

05-15-10, 07:04 AM	#10
walsh2509 XO Join Date: Apr 2005 Posts: 410 Downloads: 18 Uploads: 0	CTD I went to my events log and got this .. Event 1000 15/5/2010 04:04:59 Faulting application sh5.exe version 1.2.00 faulting module msvcr.90.dll version 9.0.30729.4148 fault address 0x0006ccb5 Event 1001 15/5/2010 04:05:11 Fault bucket 1829096120 anyone know what that means ?

05-15-10, 08:54 PM	#12
jxyn Bosun Join Date: Jun 2007 Posts: 65 Downloads: 24 Uploads: 0	Driver 197.45 I don't think it's the driver though as this problem started getting frequent only recently. I found an old ATI tool in my device list and have now removed it. I'm going to try the game agoain soon and will reply in a while.

05-16-10, 01:15 AM	#13
jxyn Bosun Join Date: Jun 2007 Posts: 65 Downloads: 24 Uploads: 0	I had two crashes but the game is stable enough to play especially with local saves. I'll update if I have anything further. I think about putting the new patch in over the next day or so.