return for refund, good bye SH5

vonce1 · 03-09-10, 04:53 AM

servers are down, no play, whole day. Ubisoft maxed out my patience

I'm returning this product as defective to the store (amazon), because it has a major problem - you can't play it. good bye Silent Hunter 5, enough

Title: Silent Hunter: Battle of the Atlantic
Quantity: 1
Sold by: Amazon.com, LLC
Condition: new
Reason: Defective/Does not work properly
Return Details: requires online connection - however Ubisoft servers are offline so it's unplayable; defective DRM design, not working at all
Action Requested: Refund

sk065 · 03-09-10, 05:05 AM

Im willing to bet my house that you wont get a refund based on DRM - Should have just done what 60% of subsimmers on this forum allegedly did and not buy the game.

Although i bet half that number are hypocrites and due to their on greed went out and bought the game anyway.

You brought it on yourself for not listening to the community.

Gabucino · 03-09-10, 05:06 AM

I think a lot of people either bought the game already or not yet (until official DRM removal), but certainly installed the non-DRM "patch"

This is why there are so "few" complaints in the related topic.

vonce1 · 03-09-10, 05:26 AM

finally started to work again, now at 2:18AM PST 3-9-2010; now I'm split; should I give it one more (last) shot? damn DRM, what a crap, just punishment for paying customers, nothing else. I don't care about the damn $50 but from the principle I hate this ********n scheme...ridiculous.

BTW I wasn't aware of this DRM "protection" when I ordered the game; I absolutely wouldn't buy it if I knew

03-09-10, 05:48 AM

I know that it may sound cynic or even harsh, but I think almost everybody that has bought the game and are complaining deserves what they are going through now. Including me, it's just that I've stopped complaining from a very simple reason: I've stopped playing SH5 after two hours. It's not worth to waste that time doing that. And with a simple conclusion: it was the last time that UBI received a dime from me. I know that they don't give a .... for losing me as a customer, but the feeling is mutual when it's my turn to think about them as a company from now on.
Maybe it's time for some of you to realize that SH5 was a minor project in their "grand scale" scheme, and from that are coming all the problems related to the playability of the game itself and to the DRM as well.
Maybe it's time to find our peace of mind and go on, ignoring the existence of this shameful UBI product.

vonce1 · 03-09-10, 06:04 AM

Quote:

Originally Posted by Gunnodayak

I know that it may sound cynic or even harsh, but I think almost everybody that has bought the game and are complaining deserves what they are going through now. Including me, it's just that I've stopped complaining from a very simple reason: I've stopped playing SH5 after two hours. It's not worth to waste that time doing that. And with a simple conclusion: it was the last time that UBI received a dime from me. I know that they don't give a .... for losing me as a customer, but the feeling is mutual when it's my turn to think about them as a company from now on.
Maybe it's time for some of you to realize that SH5 was a minor project in their "grand scale" scheme, and from that are coming all the problems related to the playability of the game itself and to the DRM as well.

you have good points; I'm wasting my time waiting for the *******n servers to come up, wasting my time to beta test unfinished product etc. I would've shelved this title right away if there wouldn't be our great modders (Wraith and others) who actually made it playable within 3 days..oh well, I'll get over it but surely I'm pissed off

...I played naval sims back from the days when you had to enter the word from the specified page/line in printed manual before you launched the game; and I thought it was a hell of hassle, but it's nothing compared to crap that UBI invented now. I honestly don't care if Russian hackers are attacking UBI servers, it's not my business, I paid my money for product that promises something which is not delivering at the end. I will NEVER ever buy another game with this type of DRM protection, period. I spoke with UBI representative today, he blamed hackers and fiercly defended the DRM because lost sales..but at the end I can't play so what the f**c I care about the company, I'm customer not a shareholder it's not my problem; at the end it's wasted time for everyone. From the pure principle I'm going to send this back to them as defective product because they deserve it for their ********n greed, Have only 8% of paying customers? Hell stop making games for PC then and don't make promises which you can't fullfill. Damn I'm angry tonight..sorry

FIREWALL · 03-09-10, 05:03 PM

Quote:

Originally Posted by sk065

Im willing to bet my house that you wont get a refund based on DRM - Should have just done what 60% of subsimmers on this forum allegedly did and not buy the game.

Although i bet half that number are hypocrites and due to their on greed went out and bought the game anyway.

You brought it on yourself for not listening to the community.

How do's CROW taste ?

BestBuy and Gamestop have a no questions asked return policy on SH5.

AVGWarhawk · 03-09-10, 04:14 PM

Quote:

Originally Posted by vonce1

servers are down, no play, whole day. Ubisoft maxed out my patience

I'm returning this product as defective to the store (amazon), because it has a major problem - you can't play it. good bye Silent Hunter 5, enough

Title: Silent Hunter: Battle of the Atlantic
Quantity: 1
Sold by: Amazon.com, LLC
Condition: new
Reason: Defective/Does not work properly
Return Details: requires online connection - however Ubisoft servers are offline so it's unplayable; defective DRM design, not working at all
Action Requested: Refund

Some say Amazon will not refund. I believe they will. They send you a darn return/refund slip with the games name on it! Anyway, I agree here in defect by definition. You have a connection. It is good. It is constant. What you are connecting to is not good or consistent. It is therefore defective piece of the product. I have to agree with this viewpoint. However, I would give it another week when some things are sorted at UBI end. But that is just me and what I would do.

vonce1 · 03-09-10, 04:39 PM

Quote:

Originally Posted by AVGWarhawk

Some say Amazon will not refund. I believe they will. They send you a darn return/refund slip with the games name on it! Anyway, I agree here in defect by definition. You have a connection. It is good. It is constant. What you are connecting to is not good or consistent. It is therefore defective piece of the product. I have to agree with this viewpoint. However, I would give it another week when some things are sorted at UBI end. But that is just me and what I would do.

yes I chilled out a bit since the last night/day. SH5 is working OK right now. I have passion for subsims, however limited patience as well if things go wrong.... I have the return slip printed out though. If I'll go ahead and send it back, I believe Amazon will refund, I'm good customer, spending a fortune every month there for everyting from books to cameras. They'd be fools to make me pissed by not refunding. I think they're smart enough to honor "customer is always right" in this case. Even with opened software. But, so far I'm still playing, just got a 7000-ton tanker at nearly 1800meters/yards, got her with single torpedo and 2 dozens of HE shells. Addictive game, must be modded though. Oh well...I'm giving it some more time

Sunfighter · 03-09-10, 04:46 PM

Speaking of those tanker ships....

I got one that wont sink. I have no torps left, no deck gun ammo left. Any ideas to get it to sink?

Ive tried humping it, and almost got stuck on the deck of it, its too big and my ship too light to push it under.... I tried playing Heavy Manual Torpedo with it, but again...its too damn hard to steer because its so big, so i end up just barely missing my targets......

Im considering pushing it all the way back to germany and trading it in for a prize.

ndvsky · 03-09-10, 04:50 PM

That's good, vonce1, don't abandon the ship. Waiting good times.

Sunfighter · 03-09-10, 04:56 PM

sink you son of a bitch! sink!

vonce1 · 03-09-10, 05:02 PM

Quote:

Originally Posted by Sunfighter

sink you son of a bitch! sink!

a good one; I'll have to try this sometime

ndvsky · 03-09-10, 05:04 PM

Quote:

Originally Posted by Sunfighter

sink you son of a bitch! sink!

The last big torpedo ready sir

Launch.

Submarine on the water.

Submarine impact!

03-09-10, 04:53 AM	#1
vonce1 A-ganger Join Date: Dec 2001 Location: So. California Posts: 79 Downloads: 29 Uploads: 0	return for refund, good bye SH5 servers are down, no play, whole day. Ubisoft maxed out my patience I'm returning this product as defective to the store (amazon), because it has a major problem - you can't play it. good bye Silent Hunter 5, enough Title: Silent Hunter: Battle of the Atlantic Quantity: 1 Sold by: Amazon.com, LLC Condition: new Reason: Defective/Does not work properly Return Details: requires online connection - however Ubisoft servers are offline so it's unplayable; defective DRM design, not working at all Action Requested: Refund __________________

03-09-10, 05:06 AM	#3
Gabucino Gunner Join Date: Oct 2009 Posts: 99 Downloads: 50 Uploads: 0	I think a lot of people either bought the game already or not yet (until official DRM removal), but certainly installed the non-DRM "patch" This is why there are so "few" complaints in the related topic. __________________ -- U-47 Personnel file

03-09-10, 05:26 AM	#4
vonce1 A-ganger Join Date: Dec 2001 Location: So. California Posts: 79 Downloads: 29 Uploads: 0	finally started to work again, now at 2:18AM PST 3-9-2010; now I'm split; should I give it one more (last) shot? damn DRM, what a crap, just punishment for paying customers, nothing else. I don't care about the damn $50 but from the principle I hate this ********n scheme...ridiculous. BTW I wasn't aware of this DRM "protection" when I ordered the game; I absolutely wouldn't buy it if I knew __________________

03-09-10, 05:48 AM	#5
Gunnodayak Stowaway Posts: n/a Downloads: Uploads:	I know that it may sound cynic or even harsh, but I think almost everybody that has bought the game and are complaining deserves what they are going through now. Including me, it's just that I've stopped complaining from a very simple reason: I've stopped playing SH5 after two hours. It's not worth to waste that time doing that. And with a simple conclusion: it was the last time that UBI received a dime from me. I know that they don't give a .... for losing me as a customer, but the feeling is mutual when it's my turn to think about them as a company from now on. Maybe it's time for some of you to realize that SH5 was a minor project in their "grand scale" scheme, and from that are coming all the problems related to the playability of the game itself and to the DRM as well. Maybe it's time to find our peace of mind and go on, ignoring the existence of this shameful UBI product. Last edited by Gunnodayak; 03-09-10 at 06:04 AM.

03-09-10, 05:05 AM	#2
sk065 Bosun Join Date: Dec 2005 Posts: 62 Downloads: 30 Uploads: 0	Im willing to bet my house that you wont get a refund based on DRM - Should have just done what 60% of subsimmers on this forum allegedly did and not buy the game. Although i bet half that number are hypocrites and due to their on greed went out and bought the game anyway. You brought it on yourself for not listening to the community.

03-09-10, 04:46 PM	#10
Sunfighter A-ganger Join Date: Mar 2010 Posts: 78 Downloads: 0 Uploads: 0	Speaking of those tanker ships.... I got one that wont sink. I have no torps left, no deck gun ammo left. Any ideas to get it to sink? Ive tried humping it, and almost got stuck on the deck of it, its too big and my ship too light to push it under.... I tried playing Heavy Manual Torpedo with it, but again...its too damn hard to steer because its so big, so i end up just barely missing my targets...... Im considering pushing it all the way back to germany and trading it in for a prize.

03-09-10, 04:50 PM	#11
ndvsky Swabbie Join Date: May 2007 Posts: 10 Downloads: 108 Uploads: 0	That's good, vonce1, don't abandon the ship. Waiting good times.

03-09-10, 04:56 PM	#12
Sunfighter A-ganger Join Date: Mar 2010 Posts: 78 Downloads: 0 Uploads: 0	sink you son of a bitch! sink!