Totally frustrated please help!!

Reece · 10-17-08, 08:32 AM

Updated to a new system and has turned into a nightmare, firstly this started out as an onboard SoundMAX problem in SH3, after 3 days of trying everything I gave up & purchased a sound card (Creative X-fi Xtreme PCI-E), I have tried 2 different slots but the Creative install just says "No supported devices found", I'm running XP Pro (32bit) and I am coming to the conclusion that this card is for vista only, nothing mentioned in the adds where I purchased it, the disk says nothing on it!

I think I just wasted more time & money!

The motherboard only has PCI-E slots free, can anyone suggest a good relatively cheap Sound card, that will run in XP, just not SoundMAX.

Thanks.

Thomen · 10-17-08, 09:13 AM

Quote:

Originally Posted by Reece

Updated to a new system and has turned into a nightmare, firstly this started out as an onboard SoundMAX problem in SH3, after 3 days of trying everything I gave up & purchased a sound card (Creative X-fi Xtreme PCI-E), I have tried 2 different slots but the Creative install just says "No supported devices found", I'm running XP Pro (32bit) and I am coming to the conclusion that this card is for vista only, nothing mentioned in the adds where I purchased it, the disk says nothing on it!

I think I just wasted more time & money!

The motherboard only has PCI-E slots free, can anyone suggest a good relatively cheap Sound card, that will run in XP, just not SoundMAX.

Thanks.

Oh, I hate that message. I download usually an older driver pack from creative and install it with that, and then upgrade the drivers if I should encounter problems.

As far as the card itself goes:
Minimum System Requirements: Microsoft® Windows Vista™, Microsoft Windows® XP (Professional x64 Edition, Service Pack 2 or Media Center Edition)

SteamWake · 10-17-08, 09:19 AM

Did you remember to disable the on board sound device and un-install its drivers prior to attempting to install the new daughter board?

AVGWarhawk · 10-17-08, 09:22 AM

Quote:

Originally Posted by SteamWake

Did you remember to disable the on board sound device and un-install its drivers prior to attempting to install the new daughter board?

I go with Steamwake on this. Open the device manager and see what working and what you need to turn off for the onboard sound.

Graf Paper · 10-17-08, 10:13 AM

I really feel for you, Reece. It seems that card manufacturers either don't care or hired IT grad school dropouts to write the drivers.

Creative Labs, ATI, and nVidia seem to be the worst offenders.

Soundblaster cards have been going downhill for years now but people still buy them for the name. Do you really need all that audiophile fan-boy stuff? If the answer is no, then there are a few alternatives to Soundblaster cards.

Unfortunately, driver support for the others can be spotty as well, so do your homework.

Before you go crazy with trying to RMA everything, try checking the Creative forums and other forums at places like Tom's Hardware. Only with patience and some research can you fix your troubles.

One last bit...in the other thread, you stated that you increased your mobo's PCI latency from 100 to 110. This increases the delay only slightly. You may actually need to lower the setting to 64 or less. It's meant for legacy PCI cards and your on-board sound may need to have this number lowered or disabled.

I've got my own motherboard, CPU, and RAM upgrades to install. I'm excited but dreading it because of all the unknown wrinkles that inevitably come with any hardware or software upgrade.

Reece · 10-17-08, 07:20 PM

@ Graf Paper, I hope you have better luck with your purchase, it really is pot luck that there is no problems, I used to have an Asus A7V600 that had SoundMAX and I think this had the same problem, I'm sure I went to Sound and Audio Devices Property in Device manager, selected Audio/Sound Playback, and changed the Default Device to a microsoft device instead of SoundMAX & that fixed it, but this setup only the SoundMAX setting.

@ Danlisa, you may have hit the nail on the head, this new card is obviously 64bit & I use 32bit XP Pro, oh well I should get a bit back on ebay! It could be why I'm having problems with the onboard sound.

Others beware of installing 64bit devices while running a 32bit operating system.

Now all I have to do is find a 32bit sound card for the remaining PCI slot, this means I will have to move my video card (takes up 2 slots), but will have to extend the power leads! ..... what a pain!

Reece · 10-17-08, 09:19 AM

So I assume Vista or XP 64bit & that's that! I wonder how many others have been caught out, now what to do?!?!

Quote:

Did you remember to disable the on board sound device and un-install its drivers prior to attempting to install the new daughter board?

Yes, completely.

I can't get over it, fancy producing a sound card that is Vista only & marked virtually in fine print!!

danlisa · 10-17-08, 09:22 AM

Quote:

Originally Posted by Reece

So I assume Vista or XP 64bit & that's that! I wonder how many others have been caught out, now what to do?!?!

Return it for a 32 bit version. Seriously, just state a mistake in ordering and get a correct card swapped for it.

10-17-08, 08:32 AM	#1
Reece CINC Pacific Fleet Join Date: Sep 2003 Location: Down Under Posts: 34,701 Downloads: 171 Uploads: 0	Totally frustrated please help!! Updated to a new system and has turned into a nightmare, firstly this started out as an onboard SoundMAX problem in SH3, after 3 days of trying everything I gave up & purchased a sound card (Creative X-fi Xtreme PCI-E), I have tried 2 different slots but the Creative install just says "No supported devices found", I'm running XP Pro (32bit) and I am coming to the conclusion that this card is for vista only, nothing mentioned in the adds where I purchased it, the disk says nothing on it! I think I just wasted more time & money! The motherboard only has PCI-E slots free, can anyone suggest a good relatively cheap Sound card, that will run in XP, just not SoundMAX. Thanks. __________________ *Sub captains go down with their ship!*

10-17-08, 10:13 AM	#5
Graf Paper Ace of the Deep Join Date: Jan 2008 Location: Pacific Northwest United States Posts: 1,146 Downloads: 41 Uploads: 2	I really feel for you, Reece. It seems that card manufacturers either don't care or hired IT grad school dropouts to write the drivers. Creative Labs, ATI, and nVidia seem to be the worst offenders. Soundblaster cards have been going downhill for years now but people still buy them for the name. Do you really need all that audiophile fan-boy stuff? If the answer is no, then there are a few alternatives to Soundblaster cards. Unfortunately, driver support for the others can be spotty as well, so do your homework. Before you go crazy with trying to RMA everything, try checking the Creative forums and other forums at places like Tom's Hardware. Only with patience and some research can you fix your troubles. One last bit...in the other thread, you stated that you increased your mobo's PCI latency from 100 to 110. This increases the delay only slightly. You may actually need to lower the setting to 64 or less. It's meant for legacy PCI cards and your on-board sound may need to have this number lowered or disabled. I've got my own motherboard, CPU, and RAM upgrades to install. I'm excited but dreading it because of all the unknown wrinkles that inevitably come with any hardware or software upgrade. __________________ Still sailing the high seas, hunting convoys with those who join me.

10-17-08, 07:20 PM	#6
Reece CINC Pacific Fleet Join Date: Sep 2003 Location: Down Under Posts: 34,701 Downloads: 171 Uploads: 0	@ Graf Paper, I hope you have better luck with your purchase, it really is pot luck that there is no problems, I used to have an Asus A7V600 that had SoundMAX and I think this had the same problem, I'm sure I went to Sound and Audio Devices Property in Device manager, selected Audio/Sound Playback, and changed the Default Device to a microsoft device instead of SoundMAX & that fixed it, but this setup only the SoundMAX setting. @ Danlisa, you may have hit the nail on the head, this new card is obviously 64bit & I use 32bit XP Pro, oh well I should get a bit back on ebay! It could be why I'm having problems with the onboard sound. Others beware of installing 64bit devices while running a 32bit operating system. Now all I have to do is find a 32bit sound card for the remaining PCI slot, this means I will have to move my video card (takes up 2 slots), but will have to extend the power leads! ..... what a pain! __________________ *Sub captains go down with their ship!*

10-17-08, 09:19 AM	#3
SteamWake Rear Admiral Join Date: Mar 2005 Posts: 13,224 Downloads: 5 Uploads: 0	Did you remember to disable the on board sound device and un-install its drivers prior to attempting to install the new daughter board?