SH4 Won't Run!!

btg · 05-02-07, 09:35 PM

I'm a newbie and ussually don't post as my questions are normally addressed in threads or figure them out on my own; however, experiencing following problem and no dice as far as solutions:

Ran clean install of SH4 and then installed patch v1.2. Game installed flawlessly. Problem is when I click the "Play" icon, nothing happens, disc drive running and apparently data being read, but nothing happens...no crash, no blue screen, no error message just a brief slight "flicker" of screen (barely noticeable) and then...nothing. I know SH4 may not be compatible with some disc drives, but don't think this is the problem. I have installed the game 2X already and experiencing same thing. A bit confused considering game apparently developed for Vista.

Forum is great and I appreciate any help/advice you can offer (besides contacting Ubisoft which is next option). Computer specs below for reference:

OS: Windows Vista Home Premium (32bit)
MB: Nforce 570SLI
CU: Intel Dual Core E6600 (2.4ghz)
Graphics: BFG 7950 GT/OC (512mb)
RAM: 4gb (4X1gb Corsair DDR2 sticks)
CD/DVD Drive: 16X/48X LiteOn DVD-Rom
(All drivers are up-to-date)

Thanks In Advance,
Brandon

Onkel Neal · 05-02-07, 10:07 PM

Did you install the version of DX that game with the game, when prompted...?

Zantham · 05-03-07, 11:09 AM

And does your mouse pointer change into a spinning CD for a few seconds?

FIREWALL · 05-03-07, 11:16 AM

Try turning off your Norton or whatever you use. Besides the game runs better with background programs turned off anyways.

Remember to turn it back on after playing.

Bane · 05-03-07, 11:38 AM

This happened to me once. I ended the process (sh4.exe) with Task Manager (ctrl+alt+del) and then tried running it again. It worked fine the second time.

7Enigma · 05-03-07, 11:46 AM

The fact that your drivers are up to date makes this much more complicated to diagnose (as that is usually the culprit). I second checking directX drivers to make sure they are installed from the disk. On more then 1 occassion I had a "newer" version of the drivers and didn't use the disk's which caused issues.

This is frowned upon but I would try a no-cd crack and see if the game runs. This will eliminate the possibility that the disk is somehow damaged or being picked up as non-legit. I doubt this is the case but it would be a very simple check to confirm that the disk is not the culprit.

After that there are a whole host of possible reasons, unfortunately you have the worst type of "crash", that is no noticeable errors or symptoms to start ruling out components.

Please note I do not condone the use of no-cd cracks, piracy, etc. The method described is a way to attempt to learn what is the cause of the failed load.

btg · 05-03-07, 05:17 PM

I certainly appreciate help and will try some things when I return home tonight. FYI: I did install Direct X drivers from CD and yes, the mouse pointer switches to the "spinning cd" icon. I tried checking if any other programs/apps running in background with task manager, but no apps were shown to be running (of course, not even SH4). I went to the securom website after 1st time it happened and confirmed settings in device manager were correct....unfortunately still did not work.

I loved SH3 and waited until patch 1.2 released to install SH4. I never would have thought I would have problems on machine i'm using as most simulations install and run great after few tweeks (even if not devoloped for Vista). This is a bummer to say the least.

I appreciate advice so far and welcome any additional comments, etc. Thanks again for help and I'll keep you guys posted if problem is ever resolved.

Brandon

FIREWALL · 05-03-07, 05:29 PM

Quote:

Originally Posted by btg

I certainly appreciate help and will try some things when I return home tonight. FYI: I did install Direct X drivers from CD and yes, the mouse pointer switches to the "spinning cd" icon. I tried checking if any other programs/apps running in background with task manager, but no apps were shown to be running (of course, not even SH4). I went to the securom website after 1st time it happened and confirmed settings in device manager were correct....unfortunately still did not work.

I loved SH3 and waited until patch 1.2 released to install SH4. I never would have thought I would have problems on machine i'm using as most simulations install and run great after few tweeks (even if not devoloped for Vista). This is a bummer to say the least.

I appreciate advice so far and welcome any additional comments, etc. Thanks again for help and I'll keep you guys posted if problem is ever resolved.

Brandon

Your rig is better than mine and I play both at full throttle with Big and alot of mods with high fps. 60 to80 avg.

I shut everything down to just a gamin rig and no probs.

3 yo.

Intel 2.4Ghz
2 gigs ddr ram
7600 512 NV AGP
500 watts ps

Defrag , shut stuff off and give it a try. Good Luck ?

FIREWALL · 05-04-07, 01:10 PM

Quote:

Originally Posted by FIREWALL

Quote:

Originally Posted by btg

I certainly appreciate help and will try some things when I return home tonight. FYI: I did install Direct X drivers from CD and yes, the mouse pointer switches to the "spinning cd" icon. I tried checking if any other programs/apps running in background with task manager, but no apps were shown to be running (of course, not even SH4). I went to the securom website after 1st time it happened and confirmed settings in device manager were correct....unfortunately still did not work.

I loved SH3 and waited until patch 1.2 released to install SH4. I never would have thought I would have problems on machine i'm using as most simulations install and run great after few tweeks (even if not devoloped for Vista). This is a bummer to say the least.

I appreciate advice so far and welcome any additional comments, etc. Thanks again for help and I'll keep you guys posted if problem is ever resolved.

Brandon

Your rig is better than mine and I play both at full throttle with Big and alot of mods with high fps. 60 to80 avg.

I shut everything down to just a gamin rig and no probs.

3 yo.

Intel 2.4Ghz
2 gigs ddr ram
7600 512 NV AGP
500 watts ps

Defrag , shut stuff off and give it a try. Good Luck ?

Read all.... Still try simple stuff first. Don't try to reivent the mousetrap

FIREWALL · 05-04-07, 01:25 PM

Quote:

Originally Posted by FIREWALL

Quote:

Originally Posted by FIREWALL

Quote:

Originally Posted by btg

I certainly appreciate help and will try some things when I return home tonight. FYI: I did install Direct X drivers from CD and yes, the mouse pointer switches to the "spinning cd" icon. I tried checking if any other programs/apps running in background with task manager, but no apps were shown to be running (of course, not even SH4). I went to the securom website after 1st time it happened and confirmed settings in device manager were correct....unfortunately still did not work.

I loved SH3 and waited until patch 1.2 released to install SH4. I never would have thought I would have problems on machine i'm using as most simulations install and run great after few tweeks (even if not devoloped for Vista). This is a bummer to say the least.

I appreciate advice so far and welcome any additional comments, etc. Thanks again for help and I'll keep you guys posted if problem is ever resolved.

Brandon

Your rig is better than mine and I play both at full throttle with Big and alot of mods with high fps. 60 to80 avg.

I shut everything down to just a gamin rig and no probs.

3 yo.

Intel 2.4Ghz
2 gigs ddr ram
7600 512 NV AGP
500 watts ps

Defrag , shut stuff off and give it a try. Good Luck ?

Read all.... Still try simple stuff first. Don't try to reivent the mousetrap

AW HE!! Just crank up the POWER

SmithN23 · 05-04-07, 01:50 PM

I don't know if this works in vista, but you should try left clicking on my computer clicking on manage -> system tools -> event viewer -> application. See if there is any red X error messages that have the same date and time that you tried running the game and maybe some people here can help or you can google the error code.

vasmann · 05-03-07, 06:53 PM

Quote:

Originally Posted by btg

I certainly appreciate help and will try some things when I return home tonight. FYI: I did install Direct X drivers from CD and yes, the mouse pointer switches to the "spinning cd" icon. I tried checking if any other programs/apps running in background with task manager, but no apps were shown to be running (of course, not even SH4). I went to the securom website after 1st time it happened and confirmed settings in device manager were correct....unfortunately still did not work.

I loved SH3 and waited until patch 1.2 released to install SH4. I never would have thought I would have problems on machine i'm using as most simulations install and run great after few tweeks (even if not devoloped for Vista). This is a bummer to say the least.

I appreciate advice so far and welcome any additional comments, etc. Thanks again for help and I'll keep you guys posted if problem is ever resolved.

Brandon

I had same problem, and reason was in "Process explorer" app, I guess securom blacklisted it, but this is Microsoft's application

. Nevertheless, when my taskmanager was changed to process explorer - this problem occured, when I changed it to a standard one - problem disappeared :-).
Hope this will help.

Zantham · 05-03-07, 08:45 PM

There is a known issue (in XP, dunno about Vista) where machines running Kaspersky conflict with Securom and seems to cause what you describe. Others have the same issue with AVG.

It appears that Microsoft Hotfix 917422 may be the issue, in other cases people that uninstalled this hotfix (from XP) were able to run Securom games normally. Installing Hotfix 924867 apparently fixes the problem too.

Do you have any other Securom protected games that use the same version as SH4 which uses v 7.31 (or later) and do these run?

SteamWake · 05-03-07, 09:01 PM

Ohhhh dident know he was running Vista... uhh... good luck.

ReM · 05-04-07, 05:10 AM

Quote:

Originally Posted by Zantham

There is a known issue (in XP, dunno about Vista) where machines running Kaspersky conflict with Securom and seems to cause what you describe. Others have the same issue with AVG.

It appears that Microsoft Hotfix 917422 may be the issue, in other cases people that uninstalled this hotfix (from XP) were able to run Securom games normally. Installing Hotfix 924867 apparently fixes the problem too.

Do you have any other Securom protected games that use the same version as SH4 which uses v 7.31 (or later) and do these run?

I run XP with Kaspersky......no problems whatsoever.....not before or after any hotfix...

05-02-07, 09:35 PM	#1
btg Swabbie Join Date: May 2007 Location: Atlanta Posts: 9 Downloads: 0 Uploads: 0	SH4 Won't Run!! I'm a newbie and ussually don't post as my questions are normally addressed in threads or figure them out on my own; however, experiencing following problem and no dice as far as solutions: Ran clean install of SH4 and then installed patch v1.2. Game installed flawlessly. Problem is when I click the "Play" icon, nothing happens, disc drive running and apparently data being read, but nothing happens...no crash, no blue screen, no error message just a brief slight "flicker" of screen (barely noticeable) and then...nothing. I know SH4 may not be compatible with some disc drives, but don't think this is the problem. I have installed the game 2X already and experiencing same thing. A bit confused considering game apparently developed for Vista. Forum is great and I appreciate any help/advice you can offer (besides contacting Ubisoft which is next option). Computer specs below for reference: OS: Windows Vista Home Premium (32bit) MB: Nforce 570SLI CU: Intel Dual Core E6600 (2.4ghz) Graphics: BFG 7950 GT/OC (512mb) RAM: 4gb (4X1gb Corsair DDR2 sticks) CD/DVD Drive: 16X/48X LiteOn DVD-Rom (All drivers are up-to-date) Thanks In Advance, Brandon

05-02-07, 10:07 PM	#2
Onkel Neal Born to Run Silent Join Date: Jan 1997 Location: Cougar Trap, Texas Posts: 21,383 Downloads: 541 Uploads: 224	Did you install the version of DX that game with the game, when prompted...? __________________ SUBSIM - 26 Years on the Web

05-03-07, 11:16 AM	#4
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	Try turning off your Norton or whatever you use. Besides the game runs better with background programs turned off anyways. Remember to turn it back on after playing. __________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???

05-04-07, 01:50 PM	#11
SmithN23 Gunner Join Date: Dec 2003 Location: Massachusetts Posts: 91 Downloads: 2 Uploads: 0	I don't know if this works in vista, but you should try left clicking on my computer clicking on manage -> system tools -> event viewer -> application. See if there is any red X error messages that have the same date and time that you tried running the game and maybe some people here can help or you can google the error code. __________________ The only thing necessary for the triumph of evil is for good men to do nothing. - Edmund Bruke

05-03-07, 11:09 AM	#3
Zantham 中国水兵 Join Date: Feb 2007 Location: Canada Posts: 283 Downloads: 63 Uploads: 1	And does your mouse pointer change into a spinning CD for a few seconds?

05-03-07, 11:38 AM	#5
Bane Torpedoman Join Date: Apr 2005 Location: Michigan, USA Posts: 119 Downloads: 33 Uploads: 0	This happened to me once. I ended the process (sh4.exe) with Task Manager (ctrl+alt+del) and then tried running it again. It worked fine the second time.

05-03-07, 11:46 AM	#6
7Enigma Helmsman Join Date: Apr 2007 Posts: 103 Downloads: 0 Uploads: 0	The fact that your drivers are up to date makes this much more complicated to diagnose (as that is usually the culprit). I second checking directX drivers to make sure they are installed from the disk. On more then 1 occassion I had a "newer" version of the drivers and didn't use the disk's which caused issues. This is frowned upon but I would try a no-cd crack and see if the game runs. This will eliminate the possibility that the disk is somehow damaged or being picked up as non-legit. I doubt this is the case but it would be a very simple check to confirm that the disk is not the culprit. After that there are a whole host of possible reasons, unfortunately you have the worst type of "crash", that is no noticeable errors or symptoms to start ruling out components. Please note I do not condone the use of no-cd cracks, piracy, etc. The method described is a way to attempt to learn what is the cause of the failed load.

05-03-07, 05:17 PM	#7
btg Swabbie Join Date: May 2007 Location: Atlanta Posts: 9 Downloads: 0 Uploads: 0	I certainly appreciate help and will try some things when I return home tonight. FYI: I did install Direct X drivers from CD and yes, the mouse pointer switches to the "spinning cd" icon. I tried checking if any other programs/apps running in background with task manager, but no apps were shown to be running (of course, not even SH4). I went to the securom website after 1st time it happened and confirmed settings in device manager were correct....unfortunately still did not work. I loved SH3 and waited until patch 1.2 released to install SH4. I never would have thought I would have problems on machine i'm using as most simulations install and run great after few tweeks (even if not devoloped for Vista). This is a bummer to say the least. I appreciate advice so far and welcome any additional comments, etc. Thanks again for help and I'll keep you guys posted if problem is ever resolved. Brandon

05-03-07, 08:45 PM	#13
Zantham 中国水兵 Join Date: Feb 2007 Location: Canada Posts: 283 Downloads: 63 Uploads: 1	There is a known issue (in XP, dunno about Vista) where machines running Kaspersky conflict with Securom and seems to cause what you describe. Others have the same issue with AVG. It appears that Microsoft Hotfix 917422 may be the issue, in other cases people that uninstalled this hotfix (from XP) were able to run Securom games normally. Installing Hotfix 924867 apparently fixes the problem too. Do you have any other Securom protected games that use the same version as SH4 which uses v 7.31 (or later) and do these run?

05-03-07, 09:01 PM	#14
SteamWake Rear Admiral Join Date: Mar 2005 Posts: 13,224 Downloads: 5 Uploads: 0	Ohhhh dident know he was running Vista... uhh... good luck.