Can't get to Square One on Installation

PortsmouthProwler · 12-16-10, 08:55 PM

First, I didn't see a tech support forum, so I'm here.

OK, two problems:

(1) Installation

This is an older laptop (HP dv5-1002nr) that should have the muscle to play this, about 3 gig RAM, video I didn't look up, should be fine. I have SH4 on it. Runs Vista Home Premium.

Go to install SH3 from the original box, got the key, etc.

Go to install and: "1628: failed to complete installation."

Launches a "Get new settings" box, try again, same message displayed.

I didn't see anything standing out on the Vista thread.

Procedure? Suggestions? Anything?

(2) Forum password

I had the site email me a new password. I go to change my password. I enter the emailed PW that worked fine to log on & I get "PW invalid", meaning the current string that was emailed, I'm pretty darn sure.

What? What? I copy & paste, I type it in - still the same message.

WHat the heck is going on?

Thanks in advance, hope the mods see this.

PortsmouthProwler · 12-16-10, 10:17 PM

Well, in case this is returned on a Search - clean the CD. I had a good packaged cleaner kit, so I was lucky.

If any mod or admin wants to pick up the second one, I'll check back. I can always just keep having new PWs emailed, I guess.

Jimbuna · 12-17-10, 08:05 AM

Have you cleared your cookies/cache?

12-16-10, 08:55 PM	#1
PortsmouthProwler Bosun Join Date: Oct 2008 Posts: 65 Downloads: 11 Uploads: 0	Can't get to Square One on Installation First, I didn't see a tech support forum, so I'm here. OK, two problems: (1) Installation This is an older laptop (HP dv5-1002nr) that should have the muscle to play this, about 3 gig RAM, video I didn't look up, should be fine. I have SH4 on it. Runs Vista Home Premium. Go to install SH3 from the original box, got the key, etc. Go to install and: "1628: failed to complete installation." Launches a "Get new settings" box, try again, same message displayed. I didn't see anything standing out on the Vista thread. Procedure? Suggestions? Anything? (2) Forum password I had the site email me a new password. I go to change my password. I enter the emailed PW that worked fine to log on & I get "PW invalid", meaning the current string that was emailed, I'm pretty darn sure. What? What? I copy & paste, I type it in - still the same message. WHat the heck is going on? Thanks in advance, hope the mods see this.

12-17-10, 08:05 AM	#3
Jimbuna Chief of the Boat Join Date: Feb 2006 Location: 250 metres below the surface Posts: 190,481 Downloads: 63 Uploads: 13	Have you cleared your cookies/cache? __________________ Wise men speak because they have something to say; Fools because they have to say something. Oh my God, not again!!

12-16-10, 10:17 PM	#2
PortsmouthProwler Bosun Join Date: Oct 2008 Posts: 65 Downloads: 11 Uploads: 0	Well, in case this is returned on a Search - clean the CD. I had a good packaged cleaner kit, so I was lucky. If any mod or admin wants to pick up the second one, I'll check back. I can always just keep having new PWs emailed, I guess.