UBM Windows 7 issues

cougar642 · 03-11-10, 03:35 PM

I have purchased a while back through Ubi, the Silent Hunter 4 UBM addon and cannot get it to authenticate on Windows 7 Ultimate x64. Anyone have some insight as to what I might be able to do to counteract this?

Sailor Steve · 03-11-10, 05:00 PM

I don't, but I'm sure someone will be along soon who can help.

Meanwhile, WELCOME ABOARD!

cougar642 · 03-11-10, 05:16 PM

Thanks Steve. I really enjoyed this, on top of Silent Hunter 3 very much and hope to find a way to make it work on Windows 7.

ETR3(SS) · 03-11-10, 05:22 PM

I originally bought the UBM from D2D and used it on my XP Pro machine and then transferred using it over to my Win & machine no problem. It was the same procedure for both OS's. What part of it are you stuck on?

cougar642 · 03-11-10, 05:47 PM

The activation part. It says for me to enter the serial number and I did. When it tries to contact their servers, it says FAILED: Unknown Error.

ETR3(SS) · 03-11-10, 05:50 PM

Hmm, I guess you could try Ubi Support. Mayb you've run out of activations for it??

nycoroner05 · 03-12-10, 12:36 PM

Quote:

Originally Posted by cougar642

I have purchased a while back through Ubi, the Silent Hunter 4 UBM addon and cannot get it to authenticate on Windows 7 Ultimate x64. Anyone have some insight as to what I might be able to do to counteract this?

I know I had to install it using the compatibility mode and let win 7 decide how to install the game. Hope it helps

cougar642 · 03-12-10, 05:43 PM

Quote:

Originally Posted by nycoroner05

I know I had to install it using the compatibility mode and let win 7 decide how to install the game. Hope it helps

Well, I think I will try this...I'll report when I get a result of any type.

cougar642 · 03-12-10, 05:56 PM

How do you get it to run in compatibility mode?
*EDIT* Sorry for the double post, and nevermind I told 7 to scan for issues.

ogrench · 03-13-10, 12:00 AM

1. U may need to run the update as Admin.
2. If that does not work try:
a. Un-installing everything.
b. restart computer and re-install everything . (prog.,patches, and remove “starforce”) -DO-NOT RUN SH4.
NOTE: when re-installing the orginial program put in a diff. dir. – like under your root drive or some where U like. NOT under "program files" as the program needs ADMIN privileges to run there and may have problems doing that.
“starforce” has a removal util on their web site.
This worked 4 me – I have Win 7 (32bit)

ETR3(SS) · 03-14-10, 04:36 PM

Quote:

Originally Posted by ogrench

1. U may need to run the update as Admin.
2. If that does not work try:
a. Un-installing everything.
b. restart computer and re-install everything . (prog.,patches, and remove “starforce”) -DO-NOT RUN SH4.
NOTE: when re-installing the orginial program put in a diff. dir. – like under your root drive or some where U like. NOT under "program files" as the program needs ADMIN privileges to run there and may have problems doing that.
“starforce” has a removal util on their web site.
This worked 4 me – I have Win 7 (32bit)

You should probably avoid black text in the future, makes it difficult to read. Also SH4 doesn't have starforce on it.

To the OP, you are connected to the internet while trying to authenticate right?

cougar642 · 03-15-10, 03:54 PM

That is correct.

ETR3(SS) · 03-15-10, 07:23 PM

How many times have you installed the UBM previously? How many times have you uninstalled it previously?

cougar642 · 03-15-10, 10:18 PM

At least 5, and problem solved. Ubi gave me a new "activation license" so everything's kosher now.

wetgoat · 03-16-10, 06:55 AM

Had it installed on my old rig,never had a problem. When I tried to put it on my new one with win 7, I got the same error code. Said my code was wrong. Contacted support at d2d. They sent me an email the next day, stating my original code should now work. I thought ''yea right'' but what the hell, I'll try it again. Believe it or not, the darn thing installed like it had never had a problem (using the same code, no less) How they managed that, I have no idea, but apparently win 7 is a tricky beast. Bottom line, didn't cost anything and game is back up and running fine.

03-11-10, 03:35 PM	#1
cougar642 Swabbie Join Date: Apr 2007 Posts: 13 Downloads: 3 Uploads: 0	UBM Windows 7 issues I have purchased a while back through Ubi, the Silent Hunter 4 UBM addon and cannot get it to authenticate on Windows 7 Ultimate x64. Anyone have some insight as to what I might be able to do to counteract this? __________________ He who is victorious at sea must always attack *********************************** Old U-Boats: U-505, U-102 Current Command: USS Cisco

03-11-10, 05:00 PM	#2
Sailor Steve Eternal Patrol Join Date: Nov 2002 Location: High in the mountains of Utah Posts: 50,369 Downloads: 745 Uploads: 249	I don't, but I'm sure someone will be along soon who can help. Meanwhile, WELCOME ABOARD! __________________ “Never do anything you can't take back.” —Rocky Russo

03-11-10, 05:16 PM	#3
cougar642 Swabbie Join Date: Apr 2007 Posts: 13 Downloads: 3 Uploads: 0	Thanks Steve. I really enjoyed this, on top of Silent Hunter 3 very much and hope to find a way to make it work on Windows 7. __________________ He who is victorious at sea must always attack *********************************** Old U-Boats: U-505, U-102 Current Command: USS Cisco

03-11-10, 05:22 PM	#4
ETR3(SS) Ocean Warrior Join Date: Dec 2007 Location: Between test depth and periscope depth Posts: 3,021 Downloads: 175 Uploads: 16	I originally bought the UBM from D2D and used it on my XP Pro machine and then transferred using it over to my Win & machine no problem. It was the same procedure for both OS's. What part of it are you stuck on? __________________ USS Kentucky SSBN 737 (G) Comms Div 2003-2006 Qualified 19 November 03 Yes I was really on a submarine.

03-11-10, 05:47 PM	#5
cougar642 Swabbie Join Date: Apr 2007 Posts: 13 Downloads: 3 Uploads: 0	The activation part. It says for me to enter the serial number and I did. When it tries to contact their servers, it says FAILED: Unknown Error. __________________ He who is victorious at sea must always attack *********************************** Old U-Boats: U-505, U-102 Current Command: USS Cisco

03-11-10, 05:50 PM	#6
ETR3(SS) Ocean Warrior Join Date: Dec 2007 Location: Between test depth and periscope depth Posts: 3,021 Downloads: 175 Uploads: 16	Hmm, I guess you could try Ubi Support. Mayb you've run out of activations for it?? __________________ USS Kentucky SSBN 737 (G) Comms Div 2003-2006 Qualified 19 November 03 Yes I was really on a submarine.

03-12-10, 05:56 PM	#9
cougar642 Swabbie Join Date: Apr 2007 Posts: 13 Downloads: 3 Uploads: 0	How do you get it to run in compatibility mode? EDIT Sorry for the double post, and nevermind I told 7 to scan for issues. __________________ He who is victorious at sea must always attack *********************************** Old U-Boats: U-505, U-102 Current Command: USS Cisco

03-13-10, 12:00 AM	#10
ogrench Bilge Rat Join Date: Mar 2010 Posts: 1 Downloads: 72 Uploads: 0	cougar642 1. U may need to run the update as Admin. 2. If that does not work try: a. Un-installing everything. b. restart computer and re-install everything . (prog.,patches, and remove “starforce”) -DO-NOT RUN SH4. NOTE: when re-installing the orginial program put in a diff. dir. – like under your root drive or some where U like. NOT under "program files" as the program needs ADMIN privileges to run there and may have problems doing that. “starforce” has a removal util on their web site. This worked 4 me – I have Win 7 (32bit) Last edited by ogrench; 03-13-10 at 12:03 AM. Reason: update

03-15-10, 03:54 PM	#12
cougar642 Swabbie Join Date: Apr 2007 Posts: 13 Downloads: 3 Uploads: 0	That is correct. __________________ He who is victorious at sea must always attack *********************************** Old U-Boats: U-505, U-102 Current Command: USS Cisco

03-15-10, 07:23 PM	#13
ETR3(SS) Ocean Warrior Join Date: Dec 2007 Location: Between test depth and periscope depth Posts: 3,021 Downloads: 175 Uploads: 16	How many times have you installed the UBM previously? How many times have you uninstalled it previously? __________________ USS Kentucky SSBN 737 (G) Comms Div 2003-2006 Qualified 19 November 03 Yes I was really on a submarine.

03-15-10, 10:18 PM	#14
cougar642 Swabbie Join Date: Apr 2007 Posts: 13 Downloads: 3 Uploads: 0	At least 5, and problem solved. Ubi gave me a new "activation license" so everything's kosher now. __________________ He who is victorious at sea must always attack *********************************** Old U-Boats: U-505, U-102 Current Command: USS Cisco

03-16-10, 06:55 AM	#15
wetgoat Loader Join Date: Mar 2005 Posts: 87 Downloads: 101 Uploads: 0	Had it installed on my old rig,never had a problem. When I tried to put it on my new one with win 7, I got the same error code. Said my code was wrong. Contacted support at d2d. They sent me an email the next day, stating my original code should now work. I thought ''yea right'' but what the hell, I'll try it again. Believe it or not, the darn thing installed like it had never had a problem (using the same code, no less) How they managed that, I have no idea, but apparently win 7 is a tricky beast. Bottom line, didn't cost anything and game is back up and running fine.