Can't delete Symantec folder...

Murr44 · 04-04-09, 02:30 PM

I uninstalled Norton Antivirus 2008 yesterday (I had 1 day left in my subscription) and I can't delete the Symantec folder from Program Files. When I try to get rid of it I get this message: Cannot delete AluSchedulerSvc.exe: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use.

Can anyone here help me? I'm using WinXP home 32-bit with SP3 installed.

Thanks...

Disregard this. Nav left some Live Update crap behind when I uninstalled it that I'd forgotten to remove.

Reece · 04-04-09, 10:54 PM

Hit Alt-Ctrl-Del to bring up the task manager, then click on processes tab, see if any of the old symantec services are still running, might have to edit the register (search for AluSchedulerSvc.exe), may find it in a run section, can then delete and after a reboot delete the folder.

AVGWarhawk · 04-05-09, 06:20 AM

I think Symantec has a removal tool for their programs that will dump it all.

HunterICX · 04-05-09, 09:04 AM

Quote:

Originally Posted by AVGWarhawk

I think Symantec has a removal tool for their programs that will dump it all.

Link:
http://service1.symantec.com/Support...05033108162039

HunterICX

Murr44 · 04-05-09, 11:36 AM

Thanks for the replies.

I got it sorted out. When I removed Nav I thought that it would get rid of everything. It turned out that Live Update was left behind & it was still "phoning home" yesterday. I went back into Control Panel & removed LU & another LU-related program. That put an end to it phoning home & I was able to delete the Symantec folder too.

04-04-09, 02:30 PM	#1
Murr44 Grey Wolf Join Date: Mar 2008 Posts: 913 Downloads: 16 Uploads: 0	Can't delete Symantec folder... I uninstalled Norton Antivirus 2008 yesterday (I had 1 day left in my subscription) and I can't delete the Symantec folder from Program Files. When I try to get rid of it I get this message: Cannot delete AluSchedulerSvc.exe: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use. Can anyone here help me? I'm using WinXP home 32-bit with SP3 installed. Thanks... Disregard this. Nav left some Live Update crap behind when I uninstalled it that I'd forgotten to remove. Last edited by Murr44; 04-04-09 at 02:58 PM.

04-04-09, 10:54 PM	#2
Reece CINC Pacific Fleet Join Date: Sep 2003 Location: Down Under Posts: 34,688 Downloads: 171 Uploads: 0	Hit Alt-Ctrl-Del to bring up the task manager, then click on processes tab, see if any of the old symantec services are still running, might have to edit the register (search for AluSchedulerSvc.exe), may find it in a run section, can then delete and after a reboot delete the folder. __________________ *Sub captains go down with their ship!*

04-05-09, 06:20 AM	#3
AVGWarhawk Lucky Jack Join Date: Jun 2005 Location: In a 1954 Buick. Posts: 28,253 Downloads: 90 Uploads: 0	I think Symantec has a removal tool for their programs that will dump it all. __________________ “You're painfully alive in a drugged and dying culture.” ― Richard Yates, Revolutionary Road

04-05-09, 11:36 AM	#5
Murr44 Grey Wolf Join Date: Mar 2008 Posts: 913 Downloads: 16 Uploads: 0	Thanks for the replies. I got it sorted out. When I removed Nav I thought that it would get rid of everything. It turned out that Live Update was left behind & it was still "phoning home" yesterday. I went back into Control Panel & removed LU & another LU-related program. That put an end to it phoning home & I was able to delete the Symantec folder too.