problems with video card

seaniam81 · 08-17-08, 01:24 PM

Hey guy I just got a new video card a Nvidia 9600 GT and am installing it into a fresh copy of windows. However once the computer restarts this happens

I'm running an Acer E700, Pentium D, 650W power supply. I'm thinking its a bad card but maybe looking for a second opinion

Orion2012 · 08-17-08, 01:55 PM

What type of output to the monitor are you using?? Standard VGA, HDMI, DVI??

XP or Vista. (9XXX cards are known to have problems with Vista, until drivers are updated.

seaniam81 · 08-17-08, 03:26 PM

Ya sorry i'm running XP, and a DVI connection. The card has 2 DVI-I and one HDTV out. tryed both DVI's no luck get the same result

Pisces · 08-17-08, 04:20 PM

Did you get the earlier graphics showing windows is loading? Have you tried entering XP in save-mode? Did that also come up corrupted?

Arclight · 08-17-08, 08:03 PM

Looks like the RAM on that card is shot to me. Like Pisces said, if that's all that it's showing, it's safe to say you got a dud there.

Else; did you uninstall the old one? I mean drivers, clean in safe mode, maybe even uninstall the card itself in device manager (the regular drill)?

Latest drivers? 175.19 :hmm:

http://www.nvidia.com/object/winxp_175.19_whql.html

banjo · 08-17-08, 09:09 PM

Latest drivers?

seaniam81 · 08-17-08, 10:33 PM

This card was installed on a fresh format and install of windows XP. I've tried the newest drivers from Nvidia, and the drivers that came with the card. It works perfectly in safe mode, and VGASave. Oh well it's a good thing the store has a good return policy, but i'll bring my camera to show them the problem anyways

Orion2012 · 08-17-08, 10:58 PM

Quote:

Originally Posted by seaniam81

This card was installed on a fresh format and install of windows XP. I've tried the newest drivers from Nvidia, and the drivers that came with the card. It works perfectly in safe mode, and VGASave. Oh well it's a good thing the store has a good return policy, but i'll bring my camera to show them the problem anyways

If it works in safe mode then it's probably not the card. All safe mod does is make windows boot with the minimum amount of drivers required. It could still be the card, but it may not be either.

CoolHand · 08-18-08, 12:01 AM

Quote:

Originally Posted by Arclight

Looks like the RAM on that card is shot to me. Like Pisces said, if that's all that it's showing, it's safe to say you got a dud there.

Else; did you uninstall the old one? I mean drivers, clean in safe mode, maybe even uninstall the card itself in device manager (the regular drill)?

Latest drivers? 175.19 :hmm:

http://www.nvidia.com/object/winxp_175.19_whql.html

latest drivers that are out are now the 177.83's which incorporate the use of Physx support. the drivers alone are 118mb. and they can be used on all 8000 series cards and up

http://nzone.download.nvidia.com/nod...ional_whql.exe

there..try that link instead..direct link to the file

Arclight · 08-18-08, 05:06 PM

I just didn't think it would be wise to troubleshoot with beta drivers, but either the 175.19 or 177.83 should work.

Side note; The 177's give me worse performance, but they finally solve issues with specific games being unplayable (on 8800 series).

seaniam81 · 08-19-08, 01:42 AM

well i took the card back and got a new one. Same problems. I dont think my Motherboard can handle it. sooo i guess it's time for a upgrade.

Arclight · 08-19-08, 06:59 PM

Not to question your know-how, more of a last ditch guess; you sure you connected the additional power plug?

There should be an PCI-E power connector on the card to feed it some extra power. And there should be an adaptor with the accessoires (molex to PCI-E) if your PSU doesn't have such a connector.

Maybe try the old card as well, just to make sure the problem is with the card. :hmm:

seaniam81 · 08-19-08, 11:47 PM

Yep tried both the 4 pin adapter, and the PCI-e connector. Even tried different spots on my modular power supply. I'm going to be taking my pc in to the shop. But I think my motherboard cant handle it, or the guy who sold me the power supply lied when he said it would be enough for the card.

Oh and my old card works fine, guess i'm going to have to settle for only 18fps on SH4 for a while longer

Orion2012 · 08-20-08, 12:57 AM

If it worked in safe mod it's not the power supply issue. Is it an 8x or 16x PCI-E card?? that would be the biggest incompatibility problem I could see. If it's a a 8800 or higher card, there is a CPU requirement.

Arclight · 08-20-08, 08:25 AM

Just thinking out loud on the power thingy, who knows?

It still looks like some memory issue to me. Maybe XP has a problem adressing it, XP being a pretty "old" OS and that 9600GT being a relatively new card. I'm more inclined to say it's a problem with Windows then with the motherboard, since the card works properly until you boot normally.

I would say there's an app running in the background messing with the timings from a previous install, but that's not it since he has a fresh OS. :hmm:

Which brings me back to a driver issue, maybe made worse by your particular setup. Boy, this one is a puzzler.

Sorry mate, don't know what advice to give anymore. Orion2012 could be right about other components not keeping up with the card.

08-17-08, 01:24 PM	#1
seaniam81 Commodore Join Date: Dec 2003 Location: Ontario, Canada Posts: 624 Downloads: 87 Uploads: 0	problems with video card Hey guy I just got a new video card a Nvidia 9600 GT and am installing it into a fresh copy of windows. However once the computer restarts this happens I'm running an Acer E700, Pentium D, 650W power supply. I'm thinking its a bad card but maybe looking for a second opinion __________________ Ultima ratio regum. (The final argument of kings) - Inscription on french cannons, on order of Louis XIV

08-17-08, 03:26 PM	#3
seaniam81 Commodore Join Date: Dec 2003 Location: Ontario, Canada Posts: 624 Downloads: 87 Uploads: 0	Ya sorry i'm running XP, and a DVI connection. The card has 2 DVI-I and one HDTV out. tryed both DVI's no luck get the same result __________________ Ultima ratio regum. (The final argument of kings) - Inscription on french cannons, on order of Louis XIV

08-17-08, 08:03 PM	#5
Arclight Navy Seal Join Date: Jun 2008 Location: Land of windmills, tulips, wooden shoes and cheese. Lots of cheese. Posts: 8,467 Downloads: 53 Uploads: 10	Looks like the RAM on that card is shot to me. Like Pisces said, if that's all that it's showing, it's safe to say you got a dud there. Else; did you uninstall the old one? I mean drivers, clean in safe mode, maybe even uninstall the card itself in device manager (the regular drill)? Latest drivers? 175.19 :hmm: http://www.nvidia.com/object/winxp_175.19_whql.html __________________ Contritium praecedit superbia.

08-17-08, 10:33 PM	#7
seaniam81 Commodore Join Date: Dec 2003 Location: Ontario, Canada Posts: 624 Downloads: 87 Uploads: 0	This card was installed on a fresh format and install of windows XP. I've tried the newest drivers from Nvidia, and the drivers that came with the card. It works perfectly in safe mode, and VGASave. Oh well it's a good thing the store has a good return policy, but i'll bring my camera to show them the problem anyways __________________ Ultima ratio regum. (The final argument of kings) - Inscription on french cannons, on order of Louis XIV

08-18-08, 05:06 PM	#10
Arclight Navy Seal Join Date: Jun 2008 Location: Land of windmills, tulips, wooden shoes and cheese. Lots of cheese. Posts: 8,467 Downloads: 53 Uploads: 10	I just didn't think it would be wise to troubleshoot with beta drivers, but either the 175.19 or 177.83 should work. Side note; The 177's give me worse performance, but they finally solve issues with specific games being unplayable (on 8800 series). __________________ Contritium praecedit superbia.

08-17-08, 01:55 PM	#2
Orion2012 Commodore Join Date: Jul 2008 Posts: 611 Downloads: 0 Uploads: 0	What type of output to the monitor are you using?? Standard VGA, HDMI, DVI?? XP or Vista. (9XXX cards are known to have problems with Vista, until drivers are updated.

08-17-08, 04:20 PM	#4
Pisces Silent Hunter Join Date: Dec 2004 Location: AN9771 Posts: 4,904 Downloads: 304 Uploads: 0	Did you get the earlier graphics showing windows is loading? Have you tried entering XP in save-mode? Did that also come up corrupted?

08-17-08, 09:09 PM	#6
banjo Grey Wolf Join Date: Mar 2005 Posts: 762 Downloads: 55 Uploads: 0	Latest drivers?

08-19-08, 01:42 AM	#11
seaniam81 Commodore Join Date: Dec 2003 Location: Ontario, Canada Posts: 624 Downloads: 87 Uploads: 0	well i took the card back and got a new one. Same problems. I dont think my Motherboard can handle it. sooo i guess it's time for a upgrade. __________________ Ultima ratio regum. (The final argument of kings) - Inscription on french cannons, on order of Louis XIV

08-19-08, 06:59 PM	#12
Arclight Navy Seal Join Date: Jun 2008 Location: Land of windmills, tulips, wooden shoes and cheese. Lots of cheese. Posts: 8,467 Downloads: 53 Uploads: 10	Not to question your know-how, more of a last ditch guess; you sure you connected the additional power plug? There should be an PCI-E power connector on the card to feed it some extra power. And there should be an adaptor with the accessoires (molex to PCI-E) if your PSU doesn't have such a connector. Maybe try the old card as well, just to make sure the problem is with the card. :hmm: __________________ Contritium praecedit superbia.

08-19-08, 11:47 PM	#13
seaniam81 Commodore Join Date: Dec 2003 Location: Ontario, Canada Posts: 624 Downloads: 87 Uploads: 0	Yep tried both the 4 pin adapter, and the PCI-e connector. Even tried different spots on my modular power supply. I'm going to be taking my pc in to the shop. But I think my motherboard cant handle it, or the guy who sold me the power supply lied when he said it would be enough for the card. Oh and my old card works fine, guess i'm going to have to settle for only 18fps on SH4 for a while longer __________________ Ultima ratio regum. (The final argument of kings) - Inscription on french cannons, on order of Louis XIV

08-20-08, 12:57 AM	#14
Orion2012 Commodore Join Date: Jul 2008 Posts: 611 Downloads: 0 Uploads: 0	If it worked in safe mod it's not the power supply issue. Is it an 8x or 16x PCI-E card?? that would be the biggest incompatibility problem I could see. If it's a a 8800 or higher card, there is a CPU requirement.

08-20-08, 08:25 AM	#15
Arclight Navy Seal Join Date: Jun 2008 Location: Land of windmills, tulips, wooden shoes and cheese. Lots of cheese. Posts: 8,467 Downloads: 53 Uploads: 10	Just thinking out loud on the power thingy, who knows? It still looks like some memory issue to me. Maybe XP has a problem adressing it, XP being a pretty "old" OS and that 9600GT being a relatively new card. I'm more inclined to say it's a problem with Windows then with the motherboard, since the card works properly until you boot normally. I would say there's an app running in the background messing with the timings from a previous install, but that's not it since he has a fresh OS. :hmm: Which brings me back to a driver issue, maybe made worse by your particular setup. Boy, this one is a puzzler. Sorry mate, don't know what advice to give anymore. Orion2012 could be right about other components not keeping up with the card. __________________ Contritium praecedit superbia.