silent hunter 5 & uplay

[Robertcompassrose]

ok so i got silent hunter 5(cd) and uplay wont recognize it...so how do I get into the game??

[rss0900]

do you mena on the uplay games tab your game is not showing up? Are you sure your logged in with the right account?

[Robertcompassrose]

Yes, when I open the game and select play, it opens uplay menu. However SH5 is not in my uplay list (its the only game i have with uplay too). And i created an account, and logged in. Im not sure what else to do...is there a way to get into SH5 and bypass uplay menu?

[Targor Avelany]

Originally Posted by Robertcompassrose

Yes, when I open the game and select play, it opens uplay menu. However SH5 is not in my uplay list (its the only game i have with uplay too). And i created an account, and logged in. Im not sure what else to do...is there a way to get into SH5 and bypass uplay menu?

have you registered you SH5 copy with your account?

[Robertcompassrose]

actually no, it seems that after the download, its not going to the register page, it just says no games found when uplay starts, so i cant even register it-

[rss0900]

uninstall and reinstall. Since you are installing from CD you should get an activation window to activate your cd key, does that happen? Then you create the uplay account which you said you did, right? but when you log on to uplay silent hunter is not there. only thing I can think is uninstall and reinstall. you can go in to the uplay settings and set it to offline mode, not sure that would help any in this case though. uplay is not seeing your game.

[Robertcompassrose]

Guys, I really appreciate your help, I hope we can figure this out, i have been waiting patiently for SH5 to come in the mail so its agonizing not to get it working! Now, to answer the last post, I do not get the activation code screen. I have an activation code, but i have uninstalled (fully) and reinstalled about 4 times now, and that window does not come up. so i cant figure out what i need to do to get the game activated!!

[THE_MASK]

user error

[Robertcompassrose]

I wish it were that easy, but im not the only one who's uplay isnt recognizing a downloaded game. but every solution doesnt work

[flostt]

You said that after starting the game the uplay window opens.

Here you should be prompted to enter your U-play account name and password, if it is your first game with Ubisoft you can choose "create a new account"

After this the game will be tied to your account, press "play", a window for entering the product key should then appear.

[Targor Avelany]

Originally Posted by flostt

You said that after starting the game the uplay window opens.

Here you should be prompted to enter your U-play account name and password, if it is your first game with Ubisoft you can choose "create a new account"

After this the game will be tied to your account, press "play", a window for entering the product key should then appear.

I think there is a step missing, where you actually assign this particular game to your one particular account.
It's been so long ago that I can't remember how I did it or even where did I do it: whether I had to go to ubi's website or I did it through the launcher...

[flostt]

yes , it's been quite a while ago since I installed it....

One more thought came to my mind:
Did you buy the disc 2nd hand? You would then need the original account name and login...

[Robertcompassrose]

I got the game new from amazon. I will try going on ubisoft and seeing if i missed a registration step. the photo is actually from ubisoft support, but their solution didnt fix my problem. however when i go to games on uplay i get this screen (disregard the assasins creed SH5 is the only game i have with uplay)

[flostt]

after opening u-play, do you see your account name in the top right corner of the window?

any firewall enabled?

[Robertcompassrose]

I have tried it with firewall and anti-virus disabled, and i have tried it with them enabled. yes the "main" uplay screen has my name and stuff in the right corner where the avatar photo is. and SH5 does not show up to play or enter activation key!