SH 5 dvd CAN'T install

templarjack · 11-02-14, 09:23 PM

Good evening. I bought the steam version of SH 5 a few years ago but was disappointment when I found out that it does not support many of the mega mods for SH 5. So, several months ago I purchased SH5 again, this time the physical dvd version from amazon. I only got around to trying to install it tonight, however after inserting the disc, the install option in the menu is grayed out! What could the reason be for this and how do I fix it?

I would greatly appreciate any help! Thank you very much!

Pic is very related...

robmoore · 11-03-14, 01:25 PM

you still have the steam version installed

templarjack · 11-03-14, 10:21 PM

Thank you robmoore. I am still having this problem though. My Steam version is uninstalled, but if some files remain, how do I know that I have deleted everything regarding the Steam version?

Thank you for any help.

robmoore · 11-04-14, 05:20 AM

go to control panel and add remove programs or the uninstall application option. Check to see if silent hunter 5 is listed. if so uninstall.

check for silent hunter v folder on your c drive
C:\Ubisoft\Silent Hunter 5
and check you documents folder for a folder called SH5

delete them

templarjack · 11-04-14, 05:26 PM

Once again thank you. However I STILL can't install the game. The install option is greyed out. It seems that I have deleted all traces of the Steam version of SH5 but there must be some place that I have not looked. If this is the reason I can't install the game, then that is ridiculous. I really am at a loss here on what to do to allow myself to install the physical dvd version of the game.

robmoore · 11-04-14, 05:33 PM

have you tried from the disc auto play menu to click Uninstal?

robmoore · 11-04-14, 06:11 PM

found this whilst looking at another thread.

"
Before loading the Dvd. Make sure that you leave no trace of Steam on your system.

Use a registry cleaner like "Ccleaner" and restart your system afterwards.

Go to your start button and use search and check again for any left over SH5.

If you find anything delete it and run the registry cleaner again.

If you already have a Uplay account play it safe and set up a new one for your new Silent Hunter 5 installation. This will come up at the end of the installation.

If you want to play the game with the 'German Voices' then choose the 'Custom' install.

After the install go to the following folders.

In the path Ubisoft\Silent Hunter 5\Data\Support\GameUpdater

There is a "GU" exe application that will update your game to v1.2
"

templarjack · 11-04-14, 11:26 PM

It looks like I got it to work by going directly to the files found in the dvd drive and installing from there, thus ignoring the splash screen. I was a cheeky bitch. Hopefully everything work fine. Thanks for the help friend!

eka · 03-29-15, 02:03 PM

Hi
I have the same problem: can u please let me know the procedure step by step?

thx alot

Sailor Steve · 03-29-15, 03:09 PM

I use IObit Uninstaller. It not only removes the program but then asks if you want to do a "Powerful Scan", which searches the registry for leftovers. I've found it to be a handy all-in-one uninstall tool.

THEBERBSTER · 03-30-15, 04:33 AM

Make sure you also look in the Program (x86) folder on your main drive.

03-29-15, 03:09 PM	#10
Sailor Steve Eternal Patrol Join Date: Nov 2002 Location: High in the mountains of Utah Posts: 50,369 Downloads: 745 Uploads: 249	I use IObit Uninstaller. It not only removes the program but then asks if you want to do a "Powerful Scan", which searches the registry for leftovers. I've found it to be a handy all-in-one uninstall tool. __________________ “Never do anything you can't take back.” —Rocky Russo

03-30-15, 04:33 AM	#11
THEBERBSTER Growing Old Disgracefully Join Date: Dec 2012 Location: Hythe - Southampton Posts: 9,609 Downloads: 1133 Uploads: 0	Make sure you also look in the Program (x86) folder on your main drive. __________________ LSH3-2015 <> TUTORIALS <> ALL YOU NEED TO KNOW <> ALL IN ONE PLACE SH4 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS SH5 <> TUTORIALS <> HOW TO DO IT <> INFORMATION <> DOWNLOAD LINKS Always Here To Help A Fellow 'Subber' \| Need An Answer to A Question Just Send Me A PM

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11-03-14, 01:25 PM	#2
robmoore Seaman Join Date: Oct 2014 Posts: 32 Downloads: 54 Uploads: 0	you still have the steam version installed

11-03-14, 10:21 PM	#3
templarjack Swabbie Join Date: Apr 2013 Posts: 11 Downloads: 10 Uploads: 0	Thank you robmoore. I am still having this problem though. My Steam version is uninstalled, but if some files remain, how do I know that I have deleted everything regarding the Steam version? Thank you for any help.

11-04-14, 05:20 AM	#4
robmoore Seaman Join Date: Oct 2014 Posts: 32 Downloads: 54 Uploads: 0	go to control panel and add remove programs or the uninstall application option. Check to see if silent hunter 5 is listed. if so uninstall. check for silent hunter v folder on your c drive C:\Ubisoft\Silent Hunter 5 and check you documents folder for a folder called SH5 delete them

11-04-14, 05:26 PM	#5
templarjack Swabbie Join Date: Apr 2013 Posts: 11 Downloads: 10 Uploads: 0	Once again thank you. However I STILL can't install the game. The install option is greyed out. It seems that I have deleted all traces of the Steam version of SH5 but there must be some place that I have not looked. If this is the reason I can't install the game, then that is ridiculous. I really am at a loss here on what to do to allow myself to install the physical dvd version of the game.

11-04-14, 05:33 PM	#6
robmoore Seaman Join Date: Oct 2014 Posts: 32 Downloads: 54 Uploads: 0	have you tried from the disc auto play menu to click Uninstal?

11-04-14, 06:11 PM	#7
robmoore Seaman Join Date: Oct 2014 Posts: 32 Downloads: 54 Uploads: 0	found this whilst looking at another thread. " Before loading the Dvd. Make sure that you leave no trace of Steam on your system. Use a registry cleaner like "Ccleaner" and restart your system afterwards. Go to your start button and use search and check again for any left over SH5. If you find anything delete it and run the registry cleaner again. If you already have a Uplay account play it safe and set up a new one for your new Silent Hunter 5 installation. This will come up at the end of the installation. If you want to play the game with the 'German Voices' then choose the 'Custom' install. After the install go to the following folders. In the path Ubisoft\Silent Hunter 5\Data\Support\GameUpdater There is a "GU" exe application that will update your game to v1.2 "

11-04-14, 11:26 PM	#8
templarjack Swabbie Join Date: Apr 2013 Posts: 11 Downloads: 10 Uploads: 0	It looks like I got it to work by going directly to the files found in the dvd drive and installing from there, thus ignoring the splash screen. I was a cheeky bitch. Hopefully everything work fine. Thanks for the help friend!

03-29-15, 02:03 PM	#9
eka Swabbie Join Date: Mar 2015 Location: Paris Posts: 13 Downloads: 32 Uploads: 0	Hi I have the same problem: can u please let me know the procedure step by step? thx alot