uninstallation problems

miner1436 · 11-24-07, 01:57 PM

Hello, I have a major SH4 problem, it won't uninstall... whenever i try to uninstall it, it says "SH4 .exe problem has occured and installshield needs to close", so I removed the program off my computer through "programs and files", now when I put the disc in it wont let me install it, all it says is "play and uninstall, none of those two work... can someone please help me?

miner1436 · 11-24-07, 10:52 PM

anyone?

ReallyDedPoet · 11-24-07, 11:16 PM

Make sure all the SH4 files in the program files are deleted, also any SH4 files in My Documents, make sure they are all removed. Sounds like there are still files leftover.

RDP

miner1436 · 11-24-07, 11:38 PM

I deleted the whole ubisoft folder just to make sure and it still won't work.

donut · 11-25-07, 01:13 AM

In SHIII,I had A similar problem that took "REDGIT" & cleaning registry,if you don't know how,learn before you attempt: WARNING

miner1436 · 11-25-07, 01:18 AM

I don't know what you mean by REDGIT.

AVGWarhawk · 11-25-07, 07:22 AM

Did you go into the MY DOCUMENTS folder and delete the SH4 folder as well?

tomoose · 11-25-07, 08:54 AM

REGEDIT (REGISTER EDITOR) is a registry editing tool and should be used with extreme care as it will have dire consequences if used incorrectly.

To put it simply, the registry is the "corporate memory" of your computer and holds all important information relating to all the computer's programs. You can delete files for example but there may still be stuff relating to those files in the registry.

After deleting all of your SH4 folders in Explorer, you could run REGEDIT and do a search for "SH4" and if there is still SH4 material existing the Registry will show it. IF you know what you're doing with Registry files then you can delete the SH4 stuff within the Registry.

WARNING: To re-emphasize, do NOT mess around with the Registry unless you have experience or are comfortable with manipulating the Registry.

I believe there is software out there called "Reg Cleaner" or something like that which is more user-friendly and less risky for the novice. Someone else may be able to verify that.

ReallyDedPoet · 11-25-07, 09:07 AM

Quote:

Originally Posted by miner1436

I deleted the whole ubisoft folder just to make sure and it still won't work.

As has been mentioned, did you delete the SH4 stuff in My Documents.

RDP

miner1436 · 11-25-07, 11:11 AM

Thanks guys i used RegCleaner and now it can install again!

11-24-07, 01:57 PM	#1
miner1436 Grey Wolf Join Date: Jul 2007 Posts: 808 Downloads: 108 Uploads: 3	uninstallation problems Hello, I have a major SH4 problem, it won't uninstall... whenever i try to uninstall it, it says "SH4 .exe problem has occured and installshield needs to close", so I removed the program off my computer through "programs and files", now when I put the disc in it wont let me install it, all it says is "play and uninstall, none of those two work... can someone please help me?

11-24-07, 11:16 PM	#3
ReallyDedPoet Canadian Wolf Join Date: Jul 2006 Location: Canada. The one and only, East Coast Posts: 10,886 Downloads: 946 Uploads: 5	Make sure all the SH4 files in the program files are deleted, also any SH4 files in My Documents, make sure they are all removed. Sounds like there are still files leftover. RDP __________________ Back in the Day

11-25-07, 01:13 AM	#5
donut The Old Man Join Date: Apr 2004 Location: The Shifting, Whispering Sands, NM Posts: 1,463 Downloads: 10 Uploads: 0	remove SH4 folder in my documents In SHIII,I had A similar problem that took "REDGIT" & cleaning registry,if you don't know how,learn before you attempt: WARNING

11-25-07, 07:22 AM	#7
AVGWarhawk Lucky Jack Join Date: Jun 2005 Location: In a 1954 Buick. Posts: 28,266 Downloads: 90 Uploads: 0	Did you go into the MY DOCUMENTS folder and delete the SH4 folder as well? __________________ “You're painfully alive in a drugged and dying culture.” ― Richard Yates, Revolutionary Road

11-25-07, 08:54 AM	#8
tomoose Grey Wolf Join Date: Aug 2005 Posts: 930 Downloads: 23 Uploads: 0	REGEDIT REGEDIT (REGISTER EDITOR) is a registry editing tool and should be used with extreme care as it will have dire consequences if used incorrectly. To put it simply, the registry is the "corporate memory" of your computer and holds all important information relating to all the computer's programs. You can delete files for example but there may still be stuff relating to those files in the registry. After deleting all of your SH4 folders in Explorer, you could run REGEDIT and do a search for "SH4" and if there is still SH4 material existing the Registry will show it. IF you know what you're doing with Registry files then you can delete the SH4 stuff within the Registry. WARNING: To re-emphasize, do NOT mess around with the Registry unless you have experience or are comfortable with manipulating the Registry. I believe there is software out there called "Reg Cleaner" or something like that which is more user-friendly and less risky for the novice. Someone else may be able to verify that.

11-24-07, 10:52 PM	#2
miner1436 Grey Wolf Join Date: Jul 2007 Posts: 808 Downloads: 108 Uploads: 3	anyone?

11-24-07, 11:38 PM	#4
miner1436 Grey Wolf Join Date: Jul 2007 Posts: 808 Downloads: 108 Uploads: 3	I deleted the whole ubisoft folder just to make sure and it still won't work.

11-25-07, 01:18 AM	#6
miner1436 Grey Wolf Join Date: Jul 2007 Posts: 808 Downloads: 108 Uploads: 3	I don't know what you mean by REDGIT.

11-25-07, 11:11 AM	#10
miner1436 Grey Wolf Join Date: Jul 2007 Posts: 808 Downloads: 108 Uploads: 3	Thanks guys i used RegCleaner and now it can install again!

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode