Talk about shooting ones own foot

Here is a corporation that has forgotten why it is in business. I don't have a cell phone, but f I ever get the bug, I'll certainly avoid Sprint like the plague.

Sprint-Nextel is disconnecting more than 1,000 subscribers on grounds the clients call customer service too often and make "unreasonable requests."

http://www.news4jax.com/news/13650557/detail.html