Uplay launch difficulty

Crooked · 11-07-12, 12:12 PM

Hello gentlemen

So several years after purchasing silent hunter 5 via steam (fooled me once) I have returned with a new DVD version that fails to launch with the Uplay service (fool me twice).

I have patched to 1.2 however once I launch SH5 via Uplay the opening cinematic plays (without sound) in the upper left 40% of my screen. I am then returned to uplay for an after game report informing me if my total play time of 2 minutes. I cannot interact with SH5 in any other way.

I have searched both the forums and Google without m luck. My apologies if this has been answered elsewhere.

Thanks for your time.
Crooked

Targor Avelany · 11-07-12, 12:16 PM

Quote:

Originally Posted by Crooked

Hello gentlemen

So several years after purchasing silent hunter 5 via steam (fooled me once) I have returned with a new DVD version that fails to launch with the Up lay service (fool me twice).

I have patched to 1.2 however once I launch SH5 via Uplay the opening cinematic plays (without sound) in the upper left 40% of my screen. I am then returned to uplay for an after game report informing me if my total play time of 2 minutes. I cannot interact with SH5 in any other way.

I have searched both the forums and Google without m luck. My apologies if this has been answered elsewhere.

Thanks for your time.
Crooked

Uninstall.
Remove SH5 Documents Folders.
Remove Ubi/Uplay Program folders.
Reinstall.
Patch.

See what happens. Hope it works.

Crooked · 11-07-12, 10:44 PM

Thanks for the suggestion. I wiped all trace of ubisoft and SH5 from my system and reinstalled; Same outcome. Hats off to Ubisoft! You sold me the same game twice and it hasn't worked either time.

Trevally. · 11-08-12, 12:53 PM

Quote:

Originally Posted by Crooked

Hats off to Ubisoft! You sold me the same game twice and it hasn't worked either time.

It works for the rest of us

Targor Avelany · 11-08-12, 01:17 PM

Quote:

Originally Posted by Crooked

Thanks for the suggestion. I wiped all trace of ubisoft and SH5 from my system and reinstalled; Same outcome. Hats off to Ubisoft! You sold me the same game twice and it hasn't worked either time.

what system/hardwear/configuration are you running it on???

Crooked · 11-10-12, 07:27 PM

AMD Phenom II x4 840
4GB ram

Windows 7 64bit

ATI Radeon HD 5700 Series

I've been out of PC gameing for a few years now, so thanks for the help. Let me know if I can provide any info.

Thanks for your time.

Targor Avelany · 11-10-12, 07:32 PM

Quote:

Originally Posted by Crooked

AMD Phenom II x4 840
4GB ram

Windows 7 64bit

ATI Radeon HD 5700 Series

I've been out of PC gameing for a few years now, so thanks for the help. Let me know if I can provide any info.

Thanks for your time.

Hmm. You have a very similar system as I do; except the processor - I have quad core intel. But my previous computer was AMD Athlon X2, so I can say that it should work.

How are you screen settings? What kind of monitor are you running it on and what settings in the ATI Control Panel do you have, because I can't really think of anything else affecting...

Crooked · 11-10-12, 08:12 PM

I am currently using a Panasonic Viera faltscreen
configuration is default.

1920x1080
ITC processing enabled

troopie · 11-10-12, 08:22 PM

G'day Crooked,

I had similar (yet a little different) trouble when I installed the game, I'll go through some old posts and see if I can find what worked for me.

troopie · 11-10-12, 08:44 PM

What did the detection tool say?

C:\Ubisoft\Silent Hunter 5\Support\DetectionTool

troopie · 11-10-12, 08:57 PM

Read this thread, this feller was having the same trouble:

http://www.subsim.com/radioroom/showthread.php?t=190965

Crooked · 11-13-12, 11:57 PM

Detection tools is green across the board. Ill see what I can do with the link provided, thank you.

Crooked · 11-16-12, 12:44 PM

Unfortunately that didn't work. I even tried re-installing Steam and the downloadable SH5 which used to work (prior to uplay) Now that doesn't work anymore either. Same error.

Thylacine · 11-16-12, 04:06 PM

After uninstalling did you check your registry for any SH5 entries?
Many stock 'un-install" programs are very lax when it comes to the registry.
hope this helps.

ed

11-07-12, 12:12 PM	#1
Crooked Swabbie Join Date: Aug 2007 Location: Western Canada Posts: 7 Downloads: 20 Uploads: 0	Uplay launch difficulty Hello gentlemen So several years after purchasing silent hunter 5 via steam (fooled me once) I have returned with a new DVD version that fails to launch with the Uplay service (fool me twice). I have patched to 1.2 however once I launch SH5 via Uplay the opening cinematic plays (without sound) in the upper left 40% of my screen. I am then returned to uplay for an after game report informing me if my total play time of 2 minutes. I cannot interact with SH5 in any other way. I have searched both the forums and Google without m luck. My apologies if this has been answered elsewhere. Thanks for your time. Crooked

11-07-12, 10:44 PM	#3
Crooked Swabbie Join Date: Aug 2007 Location: Western Canada Posts: 7 Downloads: 20 Uploads: 0	Thanks for the suggestion. I wiped all trace of ubisoft and SH5 from my system and reinstalled; Same outcome. Hats off to Ubisoft! You sold me the same game twice and it hasn't worked either time.

11-10-12, 07:27 PM	#6
Crooked Swabbie Join Date: Aug 2007 Location: Western Canada Posts: 7 Downloads: 20 Uploads: 0	AMD Phenom II x4 840 4GB ram Windows 7 64bit ATI Radeon HD 5700 Series I've been out of PC gameing for a few years now, so thanks for the help. Let me know if I can provide any info. Thanks for your time.

11-10-12, 08:12 PM	#8
Crooked Swabbie Join Date: Aug 2007 Location: Western Canada Posts: 7 Downloads: 20 Uploads: 0	I am currently using a Panasonic Viera faltscreen configuration is default. 1920x1080 ITC processing enabled

11-10-12, 08:22 PM	#9
troopie Captain Join Date: Oct 2010 Location: Oz Posts: 507 Downloads: 33 Uploads: 0	G'day Crooked, I had similar (yet a little different) trouble when I installed the game, I'll go through some old posts and see if I can find what worked for me.

11-10-12, 08:44 PM	#10
troopie Captain Join Date: Oct 2010 Location: Oz Posts: 507 Downloads: 33 Uploads: 0	What did the detection tool say? C:\Ubisoft\Silent Hunter 5\Support\DetectionTool

11-10-12, 08:57 PM	#11
troopie Captain Join Date: Oct 2010 Location: Oz Posts: 507 Downloads: 33 Uploads: 0	Read this thread, this feller was having the same trouble: http://www.subsim.com/radioroom/showthread.php?t=190965

11-13-12, 11:57 PM	#12
Crooked Swabbie Join Date: Aug 2007 Location: Western Canada Posts: 7 Downloads: 20 Uploads: 0	Detection tools is green across the board. Ill see what I can do with the link provided, thank you.

11-16-12, 12:44 PM	#13
Crooked Swabbie Join Date: Aug 2007 Location: Western Canada Posts: 7 Downloads: 20 Uploads: 0	Unfortunately that didn't work. I even tried re-installing Steam and the downloadable SH5 which used to work (prior to uplay) Now that doesn't work anymore either. Same error.

11-16-12, 04:06 PM	#14
Thylacine Watch Join Date: Apr 2012 Location: Australia Posts: 30 Downloads: 513 Uploads: 0	After uninstalling did you check your registry for any SH5 entries? Many stock 'un-install" programs are very lax when it comes to the registry. hope this helps. ed