Problems with lunching the game

tiger shark · 08-20-10, 01:13 PM

I apologize for starting this topic again but i don't know what to do.When I bought the game everything was working fine.Then I haven't played it for a couple of months,and now I saw all these great mods so I decided to install it again.I reinstalled my windows Vista(fresh install),installed SP2,graphic drivers,Skype,Opera,Xfire,Avast,Comodo firewall and finally SH5.The problem was when I tried to lunch it.This message showed up:"An Internet connection is required to play this game.Failed to connect to Ubisoft master servers.Please verify that you Internet connection is functional and try again."My connection is functional so I thought It must be Comodo or Avast.I've tried uninstalling them and turning off Windows Firewall but again the same problem.My computer is connected to the router.I've tried in the safe mode but no go.I'm out of ideas what is causing this.Maybe Ubi server is down?

Anyway I'm so pissed off because I paid for this game and I can't do anything.I feel helpless and angry at Ubi and I bought this game because I really love subsims (especially with good graphic) but now I regret my decision.Any help would be appreciated.I've already send email to Ubi about this,but I think they won't be able to help me.

08-20-10, 01:13 PM	#1
tiger shark Bosun Join Date: Aug 2007 Posts: 63 Downloads: 51 Uploads: 0	Problems with lunching the game I apologize for starting this topic again but i don't know what to do.When I bought the game everything was working fine.Then I haven't played it for a couple of months,and now I saw all these great mods so I decided to install it again.I reinstalled my windows Vista(fresh install),installed SP2,graphic drivers,Skype,Opera,Xfire,Avast,Comodo firewall and finally SH5.The problem was when I tried to lunch it.This message showed up:"An Internet connection is required to play this game.Failed to connect to Ubisoft master servers.Please verify that you Internet connection is functional and try again."My connection is functional so I thought It must be Comodo or Avast.I've tried uninstalling them and turning off Windows Firewall but again the same problem.My computer is connected to the router.I've tried in the safe mode but no go.I'm out of ideas what is causing this.Maybe Ubi server is down?Anyway I'm so pissed off because I paid for this game and I can't do anything.I feel helpless and angry at Ubi and I bought this game because I really love subsims (especially with good graphic) but now I regret my decision.Any help would be appreciated.I've already send email to Ubi about this,but I think they won't be able to help me.