DirectX update on XP 64bit...Help needed!

MRV · 10-28-09, 08:22 PM

hi there,

I've got the following problem: I have a few games in my steam account. When I attempt to run one, it gives me the messages that I need to install the most recent version of DirectX 9.0c to do so.

Ok, I thought to myself, and tried an update (there actually was a new redistributable available, August 2009). But the setup failed and gave me an error message that "an internal system error occured" and I should refer to my dxerror.txt-file.

Doing so revealed the following:

--------------------
[07/13/09 12:58:17] module: dxupdate(Mar 31 2006), file: dxupdate.cpp, line: 189, function: GetDXVersion

Failed API: RegQueryValueEx()
Error: (2) - The system cannot find the file specified.

Current DirectX may be a older version which does not have the version value in the registry.

--------------------
[07/13/09 12:58:17] module: dxupdate(Mar 31 2006), file: dxupdate.cpp, line: 4666, function: DirectXUpdateGetSetupInformation

GetDXVersion() failed.

--------------------
[07/13/09 12:58:17] module: dsetup32(Mar 31 2006), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[07/13/09 12:58:17] module: dsetup32(Mar 31 2006), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

What confuses me now is (apart from the incorrect date) that I had 9.0c installed all the time and all non-steam games were (and still are) running fine. I also don't find any problems in my dxdiag screen

Any Ideas how to fix this? Thanks in advance!

NOTE: all those "directx recovery from Windows CD"-Tools unfortunately don't seem to work with WinXP 64bit....

AVGWarhawk · 10-29-09, 09:46 AM

Post the same here:

http://www.vistax64.com/

Excellent forum for Vista64.

longam · 10-29-09, 03:28 PM

Do these run on your PC? If so have you tried running the game in compatibility mode?

10-28-09, 08:22 PM	#1
MRV Frogman Join Date: Nov 2006 Posts: 294 Downloads: 88 Uploads: 0	DirectX update on XP 64bit...Help needed! hi there, I've got the following problem: I have a few games in my steam account. When I attempt to run one, it gives me the messages that I need to install the most recent version of DirectX 9.0c to do so. Ok, I thought to myself, and tried an update (there actually was a new redistributable available, August 2009). But the setup failed and gave me an error message that "an internal system error occured" and I should refer to my dxerror.txt-file. Doing so revealed the following: -------------------- [07/13/09 12:58:17] module: dxupdate(Mar 31 2006), file: dxupdate.cpp, line: 189, function: GetDXVersion Failed API: RegQueryValueEx() Error: (2) - The system cannot find the file specified. Current DirectX may be a older version which does not have the version value in the registry. -------------------- [07/13/09 12:58:17] module: dxupdate(Mar 31 2006), file: dxupdate.cpp, line: 4666, function: DirectXUpdateGetSetupInformation GetDXVersion() failed. -------------------- [07/13/09 12:58:17] module: dsetup32(Mar 31 2006), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn DirectXUpdateInstallPlugIn() failed. -------------------- [07/13/09 12:58:17] module: dsetup32(Mar 31 2006), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX InstallPlugIn() failed. What confuses me now is (apart from the incorrect date) that I had 9.0c installed all the time and all non-steam games were (and still are) running fine. I also don't find any problems in my dxdiag screen Any Ideas how to fix this? Thanks in advance! NOTE: all those "directx recovery from Windows CD"-Tools unfortunately don't seem to work with WinXP 64bit....

10-29-09, 09:46 AM	#2
AVGWarhawk Lucky Jack Join Date: Jun 2005 Location: In a 1954 Buick. Posts: 27,343 Downloads: 90 Uploads: 0	Post the same here: http://www.vistax64.com/ Excellent forum for Vista64. __________________ “You're painfully alive in a drugged and dying culture.” ― Richard Yates, Revolutionary Road

10-29-09, 03:28 PM	#3
longam Admiral Join Date: Jun 2005 Posts: 2,014 Downloads: 26 Uploads: 0	Do these run on your PC? If so have you tried running the game in compatibility mode?