BestBuy Failed History

Snowman999 · 04-04-07, 01:39 PM

The BestBuy.com listing for the game contains this copy:

"You open your eyes from a brief slumber to see the cold gray ceiling of the U.S. Gato naval submarine. You've been away from your friends and family for weeks in pursuit of the invisible enemy. The year is 1940, and World War II shows no signs of slowing. Out of nowhere, like the roar of thunder in a storm, you hear an explosion that seems to be coming from all angles. Immediately following is a high-pitched siren and a call from the Captain to man your battle stations. This is where your years of training pay off and as you run to the bridge, adrenaline and instinct take over. Do you have it in you to destroy the enemy before it destroys you?"

Anybody see a problem here?

So, being that way, I sent a nice e-mail to the webmaster:

"Questions or Comments: PC game Silent Hunter IV: Wolves of the Pacific marketing copy on the site states that the USN was at war in 1940.
Please don't add to the historical illiteracy of the US population in this manner. December 7, 1941 used to be taught in school . . ."

Got back a nice non-answer: " I am Marvin with Best Buy Customer Care.
I apologize for any inconvenience you have experienced related to the PC game Silent Hunter IV: Wolves of the Pacific.
Best Buy strives to make each experience you have with us positive and as fun as possible, and we are disappointed if we don't live up to that expectation. Our Web Site Support team is constantly tweaking and updating the site to give you the best possible online experience.
Please do not hesitate to contact us with any questions or concerns at 1-888-BESTBUY (1-888-237-8289). We look forward to your next visit to one of our stores or to www.BestBuy.com.
Sincerely,
Marvin
Best Buy Customer Care Team"

Of course, the listing hasn't changed a bit.

So, I sent back another: "Hi Marvin:
Thanks for replying. But, I see that the listing for the game is still incorrect. Change 1940 to 1941. That's all. It seems like a small thing, but it isn't to us submarine vets."

I expect to be ignored this time. Sigh.

04-04-07, 01:39 PM	#1
Snowman999 Officer Join Date: Feb 2007 Location: Upper Midwest USA Posts: 236 Downloads: 1 Uploads: 0	BestBuy Failed History The BestBuy.com listing for the game contains this copy: "You open your eyes from a brief slumber to see the cold gray ceiling of the U.S. Gato naval submarine. You've been away from your friends and family for weeks in pursuit of the invisible enemy. The year is 1940, and World War II shows no signs of slowing. Out of nowhere, like the roar of thunder in a storm, you hear an explosion that seems to be coming from all angles. Immediately following is a high-pitched siren and a call from the Captain to man your battle stations. This is where your years of training pay off and as you run to the bridge, adrenaline and instinct take over. Do you have it in you to destroy the enemy before it destroys you?" Anybody see a problem here? So, being that way, I sent a nice e-mail to the webmaster: "Questions or Comments: PC game Silent Hunter IV: Wolves of the Pacific marketing copy on the site states that the USN was at war in 1940. Please don't add to the historical illiteracy of the US population in this manner. December 7, 1941 used to be taught in school . . ." Got back a nice non-answer: " I am Marvin with Best Buy Customer Care. I apologize for any inconvenience you have experienced related to the PC game Silent Hunter IV: Wolves of the Pacific. Best Buy strives to make each experience you have with us positive and as fun as possible, and we are disappointed if we don't live up to that expectation. Our Web Site Support team is constantly tweaking and updating the site to give you the best possible online experience. Please do not hesitate to contact us with any questions or concerns at 1-888-BESTBUY (1-888-237-8289). We look forward to your next visit to one of our stores or to www.BestBuy.com. Sincerely, Marvin Best Buy Customer Care Team" Of course, the listing hasn't changed a bit. So, I sent back another: "Hi Marvin: Thanks for replying. But, I see that the listing for the game is still incorrect. Change 1940 to 1941. That's all. It seems like a small thing, but it isn't to us submarine vets." I expect to be ignored this time. Sigh.