Call Centres

STEED · 11-14-06, 06:28 PM

First I am not knocking the 430 lucky Scots.

Quote:

First Data, the US payments processing company, is to open a call centre in Glasgow creating 430 jobs over the next five years.
http://www.silicon.com/financialserv...9164049,00.htm

For the record I don't need the following -

Double Glazing
A new roof
A new gas or electric company
A different Broadband server
Life insurance

OK I shall stop there, or I will be at this all night. I find call centres to be a right pain in the rear end and they have a knack of ringing me when I'm doing something. I am registered with the TPS but there are so many new call centres popping up and ringing me up.

They drive me nuts.

Yahoshua · 11-14-06, 06:43 PM

Make use of the answering machine.......try and make it interesting.

August · 11-14-06, 07:57 PM

What i do is tell them their product is very interesting but i have a call on the other line and could they hold on. Then i press the mute button and go back to whatever i was doing. Periodically i'll unmute the button and check to see if they're still holding, telling them i'm almost through and would they continue to hold as their call is very important to me.

After about 5 minutes of this i connect back and tell them to go ahead and at the same time i have my girlfriend go ring the doorbell. Then i tell them there's someone at the door and could they please hang on a bit longer

The objective of the game is to see how long I can keep them on the line. My personal best is 25 minutes.

Almost a half hour they aren't bothering someone else. It's one of the things i do for my fellow man.

TarJak · 11-14-06, 09:15 PM

I scored a call from an Aussie call centre to my mobile whilst on a holiday to the UK, about some competition or something. I kept the poor girl on the line for two hours whilst their call costs got racked up!:rotfl:

I kept telling her to hang on while I went and did something more interesting for 10 mins at a time, kpet coming bak to make sure she was still on the line, answered her questions with a load of bullsh1t.

Sodders the lot of them!

Konovalov · 11-15-06, 05:16 AM

Quote:

Originally Posted by STEED

I am registered with the TPS but there are so many new call centres popping up and ringing me up.

Good move. Signing up to the Telephone Preference Service does make a positive difference to your quality of life. I have found that I would only get one, if that, market research or sales phone call a month now thanks to TPS.

Heer Kapitain · 11-15-06, 05:29 AM

I use my answering machine to which call centres don't leave messages

jumpy · 11-15-06, 06:51 AM

Yer, call prevention stuff is good. You can get more info from The DTI
and a google search UK on the topic.
We've been registered with some place my mum recommended (free) and we never get any telesales stuff now- we went from getting 10- 20 calls per week to none whatsoever.

KevinB · 11-15-06, 08:54 AM

I have the perfect method if they try to flog me double glazing, I just say my accommodation is rented.

StdDev · 11-15-06, 09:48 AM

Steed... here's an idea!

Kapitan · 11-15-06, 10:31 AM

Personaly if a call centre calls me i just say can i ask your full name when they say it i repeat it back and say is that correct when they say yes i then move on to say what area do you come from they then normaly say it, i finaly say ok please be aware that if i recieve any phone calls fro you or your college's i will be taking legal action for harrasment oh and by the way im ex directory so shuv off.

If they come to my door, if they offer me new doors and windows i generaly point and say i think i have some already

selling life insurance personaly i dont have a life therefore whats there to insure

Selling broadband: no thankyou sir my house still uses cups and string to communicate

Selling a roof i just say no i live in a tent

Konovalov · 11-15-06, 10:34 AM

Quote:

Originally Posted by Kapitan

selling life insurance personaly i dont have a life therefore whats there to insure

Come on, it can't be that bad? Cheer up.

Kapitan · 11-15-06, 10:36 AM

I have to have life insurance is mandatory i know im insured for at least £32,000 on my companies policy heck my girlfriend nearly had to claim that today lorries hurt when you hit them.

STEED · 11-15-06, 04:14 PM

Quote:

Originally Posted by StdDev

Steed... here's an idea!

:rotfl:

STEED · 11-15-06, 05:10 PM

One of my favourite answers is yes I am interested but I can not pay you until the year 2060 or sorry no one is here I'm a burglar.

Tchocky · 11-15-06, 05:21 PM

I try to be as friendly as I can when declining, I know that there are enough people out there who go out of their way to be nasty/irritating in response to cold-calling. I appreciate that it's irritating to be called up out of the blue, but being a moron isn't being part of the solution.

11-14-06, 06:43 PM	#2
Yahoshua The Old Man Join Date: May 2006 Posts: 1,493 Downloads: 0 Uploads: 0	Make use of the answering machine.......try and make it interesting. __________________ Science is the organized unpredictability that strives not to set limits to mans' capabilities, but is the engine by which the limits of mans' understanding is defined-Yahoshua

11-14-06, 07:57 PM	#3
August Wayfaring Stranger Join Date: Apr 2005 Location: Massachusetts Posts: 23,197 Downloads: 0 Uploads: 0	What i do is tell them their product is very interesting but i have a call on the other line and could they hold on. Then i press the mute button and go back to whatever i was doing. Periodically i'll unmute the button and check to see if they're still holding, telling them i'm almost through and would they continue to hold as their call is very important to me. After about 5 minutes of this i connect back and tell them to go ahead and at the same time i have my girlfriend go ring the doorbell. Then i tell them there's someone at the door and could they please hang on a bit longer The objective of the game is to see how long I can keep them on the line. My personal best is 25 minutes. Almost a half hour they aren't bothering someone else. It's one of the things i do for my fellow man. __________________ Flanked by life and the funeral pyre. Putting on a show for you to see.

11-15-06, 05:29 AM	#6
Heer Kapitain Sailor man Join Date: Oct 2006 Posts: 47 Downloads: 1 Uploads: 0	I use my answering machine to which call centres don't leave messages __________________

11-15-06, 06:51 AM	#7
jumpy Admiral Join Date: May 2003 Location: Midlands, UK Posts: 2,139 Downloads: 22 Uploads: 0	Yer, call prevention stuff is good. You can get more info from The DTI and a google search UK on the topic. We've been registered with some place my mum recommended (free) and we never get any telesales stuff now- we went from getting 10- 20 calls per week to none whatsoever. __________________ when you’ve been so long in the desert, any water, no matter how brackish, looks like life

11-15-06, 10:31 AM	#10
Kapitan Sub Test Pilot Join Date: Mar 2005 Location: UK + Canada Posts: 7,130 Downloads: 77 Uploads: 7	Personaly if a call centre calls me i just say can i ask your full name when they say it i repeat it back and say is that correct when they say yes i then move on to say what area do you come from they then normaly say it, i finaly say ok please be aware that if i recieve any phone calls fro you or your college's i will be taking legal action for harrasment oh and by the way im ex directory so shuv off. If they come to my door, if they offer me new doors and windows i generaly point and say i think i have some already selling life insurance personaly i dont have a life therefore whats there to insure Selling broadband: no thankyou sir my house still uses cups and string to communicate Selling a roof i just say no i live in a tent __________________ DONT FORGET if you like a post to nominate it by using the blue diamond Find out about Museum Ships here: https://www.museumships.us/ Flickr for all my pictures: https://www.flickr.com/photos/131313936@N03/ Navy general board articles: https://www.navygeneralboard.com/author/aegis/

11-14-06, 09:15 PM	#4
TarJak Fleet Admiral Join Date: Jul 2006 Location: Sydney, Australia Posts: 17,052 Downloads: 150 Uploads: 8	I scored a call from an Aussie call centre to my mobile whilst on a holiday to the UK, about some competition or something. I kept the poor girl on the line for two hours whilst their call costs got racked up!:rotfl: I kept telling her to hang on while I went and did something more interesting for 10 mins at a time, kpet coming bak to make sure she was still on the line, answered her questions with a load of bullsh1t. Sodders the lot of them!

11-15-06, 08:54 AM	#8
KevinB Planesman Join Date: Jun 2006 Location: Milton Keynes Posts: 195 Downloads: 1 Uploads: 0	I have the perfect method if they try to flog me double glazing, I just say my accommodation is rented.

11-15-06, 09:48 AM	#9
StdDev Legend of the Sea Join Date: Jan 2002 Location: the Great Wet North Posts: 635 Downloads: 0 Uploads: 0	Steed... here's an idea!

11-15-06, 10:36 AM	#12
Kapitan Sub Test Pilot Join Date: Mar 2005 Location: UK + Canada Posts: 7,130 Downloads: 77 Uploads: 7	I have to have life insurance is mandatory i know im insured for at least £32,000 on my companies policy heck my girlfriend nearly had to claim that today lorries hurt when you hit them. __________________ DONT FORGET if you like a post to nominate it by using the blue diamond Find out about Museum Ships here: https://www.museumships.us/ Flickr for all my pictures: https://www.flickr.com/photos/131313936@N03/ Navy general board articles: https://www.navygeneralboard.com/author/aegis/

11-15-06, 05:10 PM	#14
STEED Lucky Jack Join Date: Jan 2006 Location: Down Town UK Posts: 27,695 Downloads: 89 Uploads: 48	One of my favourite answers is yes I am interested but I can not pay you until the year 2060 or sorry no one is here I'm a burglar. __________________ Dr Who rest in peace 1963-2017. To borrow Davros saying...I NAME YOU CHIBNALL THE DESTROYER OF DR WHO YOU KILLED IT!

11-15-06, 05:21 PM	#15
Tchocky Navy Seal Join Date: Jul 2004 Posts: 5,874 Downloads: 6 Uploads: 0	I try to be as friendly as I can when declining, I know that there are enough people out there who go out of their way to be nasty/irritating in response to cold-calling. I appreciate that it's irritating to be called up out of the blue, but being a moron isn't being part of the solution. __________________ [SIGPIC][/SIGPIC]