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03-25-10, 12:24 PM | #1 |
Captain
Join Date: Apr 2002
Posts: 545
Downloads: 0
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Got a reactivation problem.
What happened is that the hard drive on my old pc died on me so I can't deactivate the licenses on it.
I tried installing DG1.5 and Jutland on my new pc and when I go into evaluate mode and put in my license codes and passwords I get a message saying that I CAN move the licenses to this pc. BUT,every time I try to do it I get a message telling me that I can't connect to the license server. Is there another way to reactivate the licenses? Or is there some sort of trick to connecting with the license servers? |
03-25-10, 07:14 PM | #2 | |
Storm Eagle Studios
Join Date: Jan 2009
Location: Wakefield, LA
Posts: 284
Downloads: 0
Uploads: 0
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Quote:
1. Wait until 7 days have passed, at which point your license should become available to enter onto the new machine without further ado. 2. Send in a ticket explaining what happened and hopefully somebody will release your license prior to 7 days passing. If it's already been more than 7 days and you still can't activate on the new machine, then send in a ticket immediately. Sorry for your problems.
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