40-50 times in a month? Are these 40 full calls with a beginning, middle and end or were they interrupted, the caller got fed up and called again?
I'm out of ideas here, what do you call customer service over 40 times for? I must have called customer services 50 times in my entire life, or less. Sprint could diminish or avoid bad PR if they told us what the hell these people are calling for. If they don't, is it because the requests are or would appear to be reasonable?
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"Tout ce qui est exagéré est insignifiant." ("All that is exaggerated is insignificant.") - Talleyrand
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