Talk about shooting ones own foot

[TteFAboB]

40-50 times in a month? Are these 40 full calls with a beginning, middle and end or were they interrupted, the caller got fed up and called again?

I'm out of ideas here, what do you call customer service over 40 times for? I must have called customer services 50 times in my entire life, or less. Sprint could diminish or avoid bad PR if they told us what the hell these people are calling for. If they don't, is it because the requests are or would appear to be reasonable?

[P_Funk]

Originally Posted by TteFAboB

40-50 times in a month? Are these 40 full calls with a beginning, middle and end or were they interrupted, the caller got fed up and called again?

I'm out of ideas here, what do you call customer service over 40 times for? I must have called customer services 50 times in my entire life, or less. Sprint could diminish or avoid bad PR if they told us what the hell these people are calling for. If they don't, is it because the requests are or would appear to be reasonable?

The other thing is that usually companies like that say something like "free customer service" or something to that effect. If they really can't back it up then thats just misrepresenting your business practices. Its like the all you can eat buffet closing to you cause you ate more than everyone else.

Ha. I can see a pretty good commercial on TV for other phone companies.

"Yea I need a new phone carrier. My last one dumped me cause I was too needy. Said I was suffocating. All I wanted was a little help..."

In Canada cell phones are horrible compared to almost anywhere else. We don't have enough market competition, nobody seems to be coming to help that out, we get way over billed, and we the companies are all bastards. Believe me, I had a phone for 6 months, my brother got a girlfriend in another area code... dealing with the company made me end the relationship.

[August]

Cell phone companies are the evil side of the telecomunications force. Ma Bell would never have done that...

[U-533]

Cell phones are a "Plague" ...

I once saw 3 men lose thier jobs, in just as many hours, because they could not stay off the damn things...

I had a cell phone for a little while but ... I found out it's much more fun telling someone where they can go when your in thier face, and poking a finger in the middle of thier chest.

[Tchocky]

I'll never understand US phone companies. T-Mobile wanted a $500 deposit from me because I wasn't a citizen, Cingular just needed my name and set me up with a phone for $40.

[Tchocky]

Update - http://consumerist.com/consumer/excl...ice-277026.php

[Heibges]

I worked for a small phone company back in New England. Our consumer division got stammed by the Russian couple I will call Boris and Natasha. They ran a promotion for free month of long distance, for folks signing up with our service. Boris and Natasha ran up a $5000 phone bill the first month with calls to Russia.

After that, they only gave out the 3rd month for free, and it was capped at a maximum of the average of the first two months.

[Heibges]

Originally Posted by Tchocky

I'll never understand US phone companies. T-Mobile wanted a $500 deposit from me because I wasn't a citizen, Cingular just needed my name and set me up with a phone for $40.

When the "800" numbers were running out in the early 1990's, NYNEX was charging business customers $150 to "reserve" one of the remaining numbers. I picked up a lot of clients because my company considered this a total scam, and did't charge any type of fee like this.

Now of course there are all kinds of Toll Free Area Codes available.

[SUBMAN1]

That Sprint Insider sounds more like a Sprint spin person.