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Originally Posted by Twelvefield
I'm jealous! Amazon said they'd send my copy in about 3 months. Part way in, I decided to add a copy of Das Boot. That re-set the timer, so that the delivery would be another 3 months. When I found a cheaper copy of the movie, I cancelled my movie order, which re-set the timer to another three months. Then, a week before they were going to send the book, I got an e-mail from their computer saying that it was automatically re-allocating my order, and the ETA would be about six months.
The whole time I spent dealing with Amazon was around six months by the time I decided to cancel my order.
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I've had that same thing happen with Amazon. Their order update feature sucks, as do their estimates of delivery time. Two years ago, around this time I ordered a book as a Christmas present for my daughter. Delivery estimate was 6 weeks. With 12 weeks until Christmas I figured I had plenty of time. Christmas came and went with no word from Amazon about a delay. So I contacted them. They said they didn't see a reason for the delay, but it would take another 6 weeks. My daughter's birthday is in March, so I left the order standing. March came and went without a word from Amazon.com. I complained again, same response. So out of sheer bloody-mindedness I left the order standing. After Christmas last year I decided to cancel the order. A few months ago the book was still listed as 'available' with a 6 week delivery estimate.