Onkel Neal
05-08-06, 12:51 PM
As you may have noticed, Subsim has been experiencing server issues. We've been unable to pinpoint the problem but occasionally, usually weekdays from 9am to 5pm CST, the forum server "runs out of memory". Cannot explain why, the memory on normal usage has been monitored and is fine, but then once or twice a day it maxes out and I have to perform a reboot to get the server to respond again.
I've gone through a whole list of things, including paying a server management company to investigate. They have been pretty useless in this case, they were unable to do much more than guess. The datacenter is looking into it too; they tested the server RAM and it was good. I've asked them to change out the memory.
One thing I have been told, when a forum topic is called that has a lot of replies, it has to load the whole query into memory… I don't know if that is the problem but as a test, I've removed the massive "Dead Cat/Bump" topic. I'm pretty desperate, but maybe this will help. I have the topic backed up, so perhaps it will be reinstalled at some future date. I am aware there are a few other topics with 500+ replies, but they are more subject-oriented, so we will retain them.
Jesper, send me an e-mail if you can, I have some ideas to bounce off you.
I am looking for volunteer server monitors, a few people who visit the forums regularly who can let me know if it goes down. If you would like to help, PM me. I will give you details how you can help. Gizzmoe and Dargo have been doing most of this for me, I need to get them some help.
thanks for your patience and support,
Neal
I've gone through a whole list of things, including paying a server management company to investigate. They have been pretty useless in this case, they were unable to do much more than guess. The datacenter is looking into it too; they tested the server RAM and it was good. I've asked them to change out the memory.
One thing I have been told, when a forum topic is called that has a lot of replies, it has to load the whole query into memory… I don't know if that is the problem but as a test, I've removed the massive "Dead Cat/Bump" topic. I'm pretty desperate, but maybe this will help. I have the topic backed up, so perhaps it will be reinstalled at some future date. I am aware there are a few other topics with 500+ replies, but they are more subject-oriented, so we will retain them.
Jesper, send me an e-mail if you can, I have some ideas to bounce off you.
I am looking for volunteer server monitors, a few people who visit the forums regularly who can let me know if it goes down. If you would like to help, PM me. I will give you details how you can help. Gizzmoe and Dargo have been doing most of this for me, I need to get them some help.
thanks for your patience and support,
Neal