Cannot get on server..

[She-Wolf]

I got an expensive new graphics card today so I can play SH5 - and now I can't get onto the bloomin server to try it! I get a notice telling me there is no internet connection (Windows Seven), but there is.

I can get on their site and it accepts my password so it isn't a registration issue either. Going round in circles with support - useless.
It is getting too much of a palaver when getting new games, what with copy protection problems, jumping through hoops for registering a product etc.

I bought a game, new, I was told, a week or so back, which I cannot play properly until I am registered. I tried to register and when it kept refusing me and I contacted support I eventually got told it is already registered to someone else. It is not an online game. I have had to send personal details and scans to the games support, and am still waiting a further response, three days on from sending my info. Fed up up UP! :down::nope:

[NefariousKoel]

John's suggestion of executing Ubi execs isn't sounding too bad nowadays. :nope:

[SteamWake]

Read somewhere something about it not working in Win7/vista if the default install path C:/programfiles/ blah blah was used.

In otherwords put it in its own folder NOT under program files :doh:

Maybe someone a little more helpful can fill in the details.

[She-Wolf]

Steam, it isn't in the default directory, and I don't use a proxy so those two possibilities are cancelled out for me - but thanks for the suggestion. I have managed to get a question sent to UBi support now - so now I am waiting on TWO big games houses which have my cash. EA isn't falling over its feet to sort registration out on Sims 3; I hope Ubi are considerably faster in responding to their customers problems.

I understand I am only one of many folk in the same situation of not being able to access the Ubi servers. Not much of a consolation except to suppose that fact will cause them to seek a solution soon.

[gmccabe01]

No I can't get in either I've been getting
"Incorrect Username or Password" since Fri 12th
yet I can still get into and log on to ubi's site.I sent them a ticket also
but I'm not holding my breath

[SteamWake]

I just got the infamous internet connection required ... I'm typing this magically without an internet connection. :salute:

18:45 EST Southeast US

[SteamWake]

Hrm... I closed SubSim on the machine with SH on it and it fired right up :haha:

Coincidence :yep:

[badaboom]

I have the same problem as SheWolf,I'm obviously on the internet but no gameplay. I'm starting to think my modem or router has a blocked port or over aggresive firewall.Sux not being able to play:nope:

[Piddyx]

John's suggestion of executing Ubi execs isn't sounding too bad nowadays. :nope:

Sometimes to save the body, we must cut off the head. Ubisoft is a good company.

(OK, that is not a real saying)

[jazman]

We should go back to reading books. Gaming is too distressing.

[NefariousKoel]

We should go back to reading books. Gaming is too distressing.

Why?

The guillotines of the revolution are now cheap and ready to go.