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Charlie901
03-06-10, 10:56 PM
http://forums.ubi.com/eve/forums/a/tpc/f/1121062387/m/9841048738


Doesn't sound good at all...... :down:

longam
03-06-10, 11:01 PM
Dont worry, I just played for 3 hours with no problem.

Capt.Warner
03-06-10, 11:16 PM
Havent had a single problem today with it.:DL

Greentimbers
03-06-10, 11:20 PM
Played for hours, no problems here.:salute:

Onkel Neal
03-07-10, 12:02 AM
Played 14 hours... no problems.

Mud
03-07-10, 12:21 AM
Played 14 hours... no problems.

:o

Mud

kylania
03-07-10, 12:23 AM
Played 14 hours... no problems.

Lucky you, I had minor problems but others weren't able to play at all.

Athlonic
03-07-10, 03:03 AM
Lucky you, I had minor problems but others weren't able to play at all.


Screenshots or it didn't happen :D

Decoman
03-07-10, 05:54 AM
Sunday March 6., approx. 11:45 central european time (CET/GMT+1)

I tried playing/logging on a couple of times over a span of 10 minutes, but I was given the following error:

Failed to synchronize saved games due to a network problem. The game will retry to synchronize at the next Save/Load operation.

Edit: Abit laggy/delay logging on, but I've been playing a little now.

Denson
03-07-10, 06:21 AM
Didn't have ANY connectio / server problems.. i don't own the game, didn't buy it.

UBI lately fixed Assasin Creed II DRM - back to last checkpoint problem - they made it like in settlers...

AC II will sell better than SH5, it targets more casual players. If those ppl complaign about drm and the big blockbuster fails.. well then UBI may rethink about anti piracy policy..

Mud
03-07-10, 08:03 AM
Ok, I can´t connect to Ubi server :yeah:

Mud

John Channing
03-07-10, 08:17 AM
Just logged in with no problems.

Subsim, on the other hand seems a little sloooooow.

JCC

utops
03-07-10, 08:25 AM
Yes, firefox wanring pop-ups about subsim.com timeouts bothers me since saturday

Mud
03-07-10, 08:37 AM
Yep subsim is very slow today.

I finally logged in at ubi server after about 5 tries, saves syncronized and got booted the moment I was on the boat.
All I can say the concerns about OSP are valid, and all nay sayers will probably laugh at me ....... ( ´I told ya so´) ;)

But not be able to read the Subsim forum is more of a pain than not playing SHV :haha:

Mud

Sonarman
03-07-10, 08:50 AM
Played 14 hours... no problems.

14 hours... can I swap wives with you?

Jeevz
03-07-10, 09:07 AM
Unable to log in for 3 attempts this morning, then it does log in and it tells me it can't get my saves. :down:

sideways
03-07-10, 09:18 AM
lost a goddamn savegame.

server synch failed, and now i've got an entire day's play to catch up on.

B*STARDS.

Sone7
03-07-10, 09:20 AM
Servers are down for us here.. outrageous!
No for playing, no for saves, no even for Uplay. They must be kidding! Having such issues now, with two games supported by the system?!

Mud
03-07-10, 09:20 AM
lost a goddamn savegame.

server synch failed, and now i've got an entire day's play to catch up on.

B*STARDS.

Stay civilized, this ain´t the WoW forums ;)

Mud

mookiemookie
03-07-10, 09:28 AM
Problems here - When I go to load a save game and it tells me:

http://imgur.com/rEYnJ.png


My net connection is FINE, you ****s. :hulk:

Maltro
03-07-10, 09:29 AM
Same screen in French.

http://i169.photobucket.com/albums/u204/maltro/2c890f5d.jpg

Can't connect to my game. UBI do something!!! This time it is sure I won't buy your next game if there is a f... DRM inside!

You Push we to the illegal dowload way!

Pascal
03-07-10, 09:40 AM
every one know this DRM system is a shame and a scandal. There is for sure other ways to use to prevent illegal copies. Why choose this one ? To get a better control on custumers... Ok, I have pay one time, but i will not pay twice to Ubisoft

Sanuck
03-07-10, 09:44 AM
Cant play in the UK
launcher logs in ok but
on loading game reports internet problem

THIS THING IS A DISCRACE

:damn:

Oscarkeeper
03-07-10, 09:50 AM
I'm getting the same error. At least the people with pirated copies can play right now, while we who have legal copies get to stare at an error screen. :down:

DasBoot73
03-07-10, 09:55 AM
Yea, this is unacceptable, fix it already! :damn:

Shadowhunter
03-07-10, 10:00 AM
The same thing in Germany too.
Have a decent DSL connection but after logging in and synchronising (which you can turn off btw...just use the gear-wheel in the top right corner of the launcher) the game won't start because of a problem with my internet connection.

I'm just logging everything and am taking snapshots and then there is enough ammunition for my lawyer or the consumer protection here in germany.

I just warn everyone not to buy this crap.

And yes, I saw this coming and exactly because of this I bought the game to finally get rid of this type of DRM.

tater
03-07-10, 10:11 AM
lost a goddamn savegame.

server synch failed, and now i've got an entire day's play to catch up on.

B*STARDS.

This, IMO, is an appropriate reaction.

KNowing I would feel the same, I'll never buy this.

piri_reis
03-07-10, 10:16 AM
Same here, can't continue from my saved career. I even have the save_snychronization off, why the need to sync?.
OTH I can play Historical missions, and needless to say my internet is working perfectly, it's their servers.. :nope:

Problems here - When I go to load a save game and it tells me:

http://imgur.com/rEYnJ.png


My net connection is FINE, you ****s. :hulk:

Cdr84
03-07-10, 10:17 AM
Can't play again...

Games sync ok, but when I try to continue my campaign I get this crap.

"Internet connection experiences problems... bla bla bla..."

I can play Historical missions but no campaigns.

I tested my connection;

http://i43.photobucket.com/albums/e397/Cdr84/tss.jpg

This is so much BS.

Until this is fixed don't buy the game.

Cdr

Mud
03-07-10, 10:18 AM
I´ve send a mail to Ubi support and I suggest that everyone who have the same problem will do the same... as I said before in a civilized way
Maybe it helps to drop this OSP or reconsider an offline version.

Mud

mookiemookie
03-07-10, 10:27 AM
I´ve send a mail to Ubi support and I suggest that everyone who have the same problem will do the same... as I said before in a civilized way
Maybe it helps to drop this OSP or reconsider an offline version.

Mud

I sent a service ticket too. You know, if they're going to force this OSP bulls*** on us, then they better make sure their servers work flawlessly.

Sgtmonkeynads
03-07-10, 10:37 AM
http://www.amoeba.com/dynamic-images/blog/Charles/gomer-pyle-surprise.jpg

gerryo03
03-07-10, 10:42 AM
This is unbelievable!

Initially I thought this was a bug. So I reinstalled the game.:damn:

It keeps coming up with a message that it is sychronizing my games with the server.

Good job Ubisoft. Your management should be proud of running this company:down::down::down:

EgoApocalypse
03-07-10, 10:48 AM
Problems here - When I go to load a save game and it tells me:

http://imgur.com/rEYnJ.png


My net connection is FINE, you ****s. :hulk:

Got the same......Tried 5 times.

Should of spent the money on beer and drank myself into sweet forgetful oblivion.

Lezardo
03-07-10, 10:48 AM
WTF ! It is simply scandalous.:down:

Mud
03-07-10, 10:51 AM
I have the game running in the background for the last 15 mins.

Mud

wetwarev7
03-07-10, 10:53 AM
I can't play now either.

This is why we don't like the always online requirement, Ubisoft!

You got my money why won't you let me play what I paid for?!?

I'm pissed :x

IanC
03-07-10, 11:01 AM
I have the game running in the background for the last 15 mins.

Mud

A bit of an immersion killer huh.

U-Bones
03-07-10, 11:03 AM
I got the same error 5 or 6 times Saturday. Also could not connect to UPlay.

Another annoyance is sync still occuring after I turn it off. I want all my saves local thank you very much.

Dowly
03-07-10, 11:04 AM
Had the connection problems screen pop up as I loaded my saved game, but it went away in a split second. So, no problems on my end atm. :hmmm:

tater
03-07-10, 11:13 AM
I sent a service ticket too. You know, if they're going to force this OSP bulls*** on us, then they better make sure their servers work flawlessly.

Yep.

Remember some of our new forum members who decided to delurk to sing the praise of OSP? They said the internet and game servers virtually never had problems. LOL.

Kromus
03-07-10, 11:18 AM
Their freaking servers must be overloaded... I was fine yesterday late evening/night and it again started about 30 min ago and didnt logged into game still... Well done Ubicrapsoft.

mookiemookie
03-07-10, 11:19 AM
Yep.

Remember some of our new forum members who decided to delurk to sing the praise of OSP? They said the internet and game servers virtually never had problems. LOL.

Funny how quiet they are now, eh?

swampa
03-07-10, 11:23 AM
I can't play now either:down:.

John Channing
03-07-10, 11:23 AM
Yup... now having the same problem here.

JCC

Viper114
03-07-10, 11:30 AM
Woke up this morning, got myself ready for the day, and decided to try and play some more SH5. Turns out that I can't load any games because of the same error people are getting here. What I don't get is if the Launcher is able to connect just fine, and the server synchronizes the save games fine, why won't it allow the game to play? It's contradicting itself.

I have to run out for a while today, so I'm hoping that this stupid problem gets fixed by the time I get back.

Justin Case
03-07-10, 11:32 AM
I cant play either..(Says there is some type of Internet issue)..Its not on my end !!!!! I think its time to try to return this and stick with learning, SH4..!! :up:

IanC
03-07-10, 11:33 AM
Well done Ubicrapsoft.

Oh no you didn't!!

tater
03-07-10, 11:35 AM
Funny how quiet they are now, eh?

Myself, I'll never have this problem since I won't pay to be abused like that. :)

RealAir
03-07-10, 11:36 AM
Likewise, now I cannot play either.

So lemme get this straight, I paid about $60 for a less than half finished game that I do not own, and now cannot even play when I choose to?

Lookin' real good Ubisoft(!)

Inside686
03-07-10, 11:41 AM
You guys (especially people here who said they would never buy until DRM is removed before release) shouldn't have bought it.
DRM is inacceptable!

Therion_Prime
03-07-10, 11:42 AM
According to the german UBI support page, they are maintaining their UPlay Servers this weekend and that there can be downtimes:

http://ubisoft-de.custhelp.com/cgi-bin/ubisoft_de.cfg/php/enduser/std_adp.php?p_faqid=12878

Am Wochenende des 6.+7. März 2010 ist wegen Wartungsarbeiten mit Ausfallzeiten bei Uplay zu rechnen.
Wir entschuldigen uns für die Unannehmlichkeiten!

wetgoat
03-07-10, 11:42 AM
Played 2 hours early this morning. No problem. Had a few chores to do involving wife, house, car, dog, errands, ect... Reserved midday/earlyafternoon for SH5, now I can't get back on.:nope: Oh well, will substitute beer for game! I have no trouble logging on to a 12 pack.:yep:

mookiemookie
03-07-10, 11:44 AM
According to the german UBI support page, they are maintaining their UPlay Servers this weekend and that there can be downtimes:

http://ubisoft-de.custhelp.com/cgi-bin/ubisoft_de.cfg/php/enduser/std_adp.php?p_faqid=12878

Am Wochenende des 6.+7. März 2010 ist wegen Wartungsarbeiten mit Ausfallzeiten bei Uplay zu rechnen.
Wir entschuldigen uns für die Unannehmlichkeiten!

That makes sense - do server maintenance on a weekend, when lots of people will be playing. Don't do it at 2 AM on a weeknight, oh no, that wouldn't work at all.

stabiz
03-07-10, 11:45 AM
Yeah, do server maintenance in the weekend, that surely deserves a Nobel Price. This is beyond crap.

Justin Case
03-07-10, 11:45 AM
Dang, its off to do yard work...I was hoping to leave the dock at Kiel this AM...:damn:

Sanuck
03-07-10, 11:46 AM
Hello
It is very sad but this game is not up to a playable standard
I have spent hours trying to load games from the sever UK location
I cant get the deck guns to UN man, the WO doesnt have it in dialoge
F5 does nothing.
The realism changes dont save, inport out of port nothing saves
The game didnt self patch
The german navy cant steer
whats the point in spending hours just to find i cant do some thing else
Im not surprised about the manual cos you cant write one about a product that doesnt work
Im trully upset
I would gratefully except any help about my problems
but feel that we should return the game under UK law to UBI and get owe money back. IT doesnt do what is was advertised as

Its a joke like the tutorial mission

Thanks for listening rant over and out :damn:

Ping Jockey
03-07-10, 11:47 AM
Same thing here in Arizona. Very slow log in to UBISOFT today. SUBSIM is slow also???:hmmm:

piri_reis
03-07-10, 11:49 AM
Before I was able to boot to the main menu and play historical missions, only careers would give me the internet error. Now can't even do that, error message right at the beginning where uplay logs in... :down: :down:

From where do you open that support ticket?

swampa
03-07-10, 11:53 AM
The week the game is released, roll on the weekend, when every wants to play and server maintenance :damn:

Mud
03-07-10, 11:57 AM
Before I was able to boot to the main menu and play historical missions, only careers would give me the internet error. Now can't even do that, error message right at the beginning where uplay logs in... :down: :down:

From where do you open that support ticket?

http://ubisoft-en.custhelp.com/cgi-bin/ubisoft_en.cfg/php/enduser/home.php?p_sid=jRbnrgWj

here you are mate

Mud

sdflyer
03-07-10, 11:57 AM
Ok, I have getting this message at the moment while my internet is working
perfectly fine. I'm unable to start new campaign or continue old one. Any idea what could happen?

kylania
03-07-10, 11:58 AM
OSP happened.

Crécy
03-07-10, 12:00 PM
Ubisoft has failed and badly with this awful DRM. They are fighting against piracy on the detriment of the honest players! :nope:

Nevertheless I'm waiting eagerly my copy of this game as I did not get the SHIII work in win7 :).

Mud
03-07-10, 12:00 PM
really? :hmmm:

Mud

Noren
03-07-10, 12:01 PM
IF Im ever going to accept DRM they better make bulletproof servers!!!!!!!!!!!
Maintenance should not affect this! NOT NOT NOT NOT

Should I say that to the patients at the hospital? (Im a student doctor?):
Oh, your automatic ventilator needs some maintenance so breath really well now ok?

subsim lags a bit here from sweden aswell.

U-Bones
03-07-10, 12:02 PM
Same crap, different day...

Philipp_Thomsen
03-07-10, 12:05 PM
Well...

Those people who'd "download" it, are not having any problems at all to play it at any given time.

:arrgh!:

Noren
03-07-10, 12:06 PM
We can cry with you but its better if ubisoft gets the ranting.

Now I only wonder if this will affect their future sales, the cynic in me states that we have a short memory and quickly get our hopes up again.

rugby6
03-07-10, 12:07 PM
Columbus, Georgia here. Haven't been able to log in to SH5 for two days now................freezes up at the saved game synch screen. I sure hope somebody gets it fixed.

mookiemookie
03-07-10, 12:08 PM
Time to break out the classic:

"The man represents pirates. The car represents paying customers. The bus represents Ubisoft DRM."

http://i.imgur.com/zPyuI.gif

kylania
03-07-10, 12:09 PM
Screenshots or it didn't happen :D

http://img535.imageshack.us/img535/9720/fyouubisoft.jpg

voidster
03-07-10, 12:10 PM
Well...

Those people who'd "download" it, are not having any problems at all to play it at any given time.

:arrgh!:

eh perhaps but didnt UBI say the pirate version didnt work properly or something? *shrugs* no no im not causing a discussion, just answering. :damn:

Bah i get kicked off of the game multiple times anyhow. This is up there on the frustration scale with sh4's corrupted savegame issues.

Philipp_Thomsen
03-07-10, 12:12 PM
lol...

I watchd that animation around 50 times.

I cant believe that guy managed to cross the street untouched.

And yes, your comparison is precise and truthful.

kylania
03-07-10, 12:12 PM
eh perhaps but didnt UBI say the pirate version didnt work properly or something? *shrugs* no no im not causing a discussion, just answering. :damn:

Bah i get kicked off of the game multiple times anyhow. This is up there on the frustration scale with sh4's corrupted savegame issues.

Yeah, they are missing some broken missions is all.

Philipp_Thomsen
03-07-10, 12:13 PM
eh perhaps but didnt UBI say the pirate version didnt work properly or something? *shrugs* no no im not causing a discussion, just answering. :damn:

Bah i get kicked off of the game multiple times anyhow. This is up there on the frustration scale with sh4's corrupted savegame issues.

And when the hell is the publisher/producer going to say out loud:

"The pirate version works better then ours!"

:rotfl2:

DarkFish
03-07-10, 12:20 PM
I've got this problem as well. Everytime I try to load up a saved campaign mission, immediately upon loading I get a message saying my internet connection is experiencing problems and I must return to the main menu.
It can load mission files from the servers however so then how can my connection possibly fail?
Single missions work, it's just the campaign that fails.

I've got a legally bought SH5, patched up to 1.01, windows vista enterprise SP2

tater
03-07-10, 12:21 PM
Quite simply there is no excuse for a server failure on ubi's part. None. They could pay to have distributed servers, but clearly they choose not to. The amount of acceptable downtime for players IMO is ZERO. With a MMOG, you can justify downtime because by definition, those players need to be on the same server. With an OFFLINE game, this is simply not the case, they could have countless mirrors such that no one is ever left unable to play.

This is a conscious CHOICE on the part of ubi to reduce costs at the expense of the players.

THIS is why so many of us screamed about the OSP nonsense, and why some of us will never buy an Ubi title so crippled.

tater
03-07-10, 12:23 PM
I've got a legally bought SH5,

That's your problem, right there.

This is how the game is SUPPOSED to work. Yeah OSP!

dogboat
03-07-10, 12:23 PM
WHAT BS............................................. I GOT THE GAME, PLAYED ONLINE LAST NITE. BUT ALL I GET TO DAY IS KICKED OFF UBISOFT. WHAT THE HELL. DID SOMEONE THINK ABOUT THIS AT UBISOFT? SOMEONE AT UBISOFT SAID THAT THIS WOULD NOT HAPPEN. MORE BS . AND YES I,M PISSED OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :damn::damn::damn::damn::damn::damn::damn::damn::d amn::damn: . I WOULD SENT A EMAIL TO UBISOFT BUT I,V HAD ENOVGH OF BS , HOW DO I GET MY MONEY BACK?:damn::damn::damn::damn::damn::damn::damn::da mn::damn::damn::damn::damn:

saipan
03-07-10, 12:25 PM
how do u get your games to synch? thats my current problem.

Barso
03-07-10, 12:27 PM
I apologise for this statement but can anyone blame us if we go and get the pirated version.
Would this really be called unethical if we own the original too?
It's wrong from both sides is it not?
Do the right thing ubisoft and shut down the servers and give us our game back.
You failed, admit it and go with it.
Most people that want this game will have already purchased it, have they not?

msxyz
03-07-10, 12:27 PM
14 hours... can I swap wives with you?
:har:

Kromus
03-07-10, 12:28 PM
Amazing, was able to log in once then needed to log off and here we go again... DRM totally failed, I hope tards backing this crap up will finally STFU after these problems.

bigboywooly
03-07-10, 12:28 PM
The actual message is
http://i60.photobucket.com/albums/h22/bigboywooly/wilhelmshaven/mehubi.jpg

So not YOUR internet connection but THE internet connection
lol
Meaning theirs

Yeah getting it too
But then been playing for the last 20 hrs or so
Perhaps they trying to tell me something :hmmm:

Front Runner
03-07-10, 12:28 PM
I've got this problem as well. Everytime I try to load up a saved campaign mission, immediately upon loading I get a message saying my internet connection is experiencing problems and I must return to the main menu.
It can load mission files from the servers however so then how can my connection possibly fail?
Single missions work, it's just the campaign that fails.

I've got a legally bought SH5, patched up to 1.01, windows vista enterprise SP2

I am having the same issue today. Internet seems to be working fine elsewhere but keeps dropping me in SH5. DRM s***x!

Philipp_Thomsen
03-07-10, 12:29 PM
Easy there, calm down.

Dont use caps, dont yell, nobody else is yelling.

I understand your pain, but dont worry, everything is going to be ok soon.

Dowly
03-07-10, 12:29 PM
http://i230.photobucket.com/albums/ee274/Finnish_Ferret/Untitled-1-36.jpg

Philipp_Thomsen
03-07-10, 12:31 PM
I apologise for this statement but can anyone blame us if we go and get the pirated version.
Would this really be called unethical if we own the original too?
It's wrong from both sides is it not?


Well, nobody can tell you what to do.

Nope its not fair to pay and not be able to play.

If you choose the dark side, just dont mention here on the forums.

:up:

malkuth74
03-07-10, 12:32 PM
Sunday afternoon, I want to play my single player game that I PAYED for... I have an internet connection.. Yet I get this message!

http://i223.photobucket.com/albums/dd138/malkuth74/SH52010-03-0712-25-01-53.jpg

You are in violation of your own so called contract.. You said things like this would not happen. I want to play my game.. I have held up my end of the bargin. I HAVE AN INTERNET CONNECTION. WTH DO YOU NOT!

Bull Get rid of this garbage NOW!

Onkel Neal
03-07-10, 12:37 PM
All connection issue threads merged, please don't spam the forum.

Armistead
03-07-10, 12:37 PM
They're many people complaining today at the other forum that they can't sign in, obvious having issues today....good old DRM

IanC
03-07-10, 12:39 PM
They should at least find a way that lets you play offline if they know the problem is on their end.

melin71
03-07-10, 12:48 PM
After try to play most of the day and it don't work..I got angry, mad, wants to put drm in the place not the sun is shining on ubisoft.

I have a legimit copy, steam and the whole crap, good internetband....

but i shall play anyway now..its out there now the solution :D...how my saves will work i don't know..

Philipp_Thomsen
03-07-10, 12:49 PM
Ubisoft servers fail when:

1) sunday, everybody has free time, everybody wants to play
2) days after release, proving its not even close to stable
3) days after cracks are out in the open allowing to play internet-free

IMHO, Ubisoft is ASKING to get screwed.

RSColonel_131st
03-07-10, 12:51 PM
I can't help but wonder if this is the previously announced DDOS attack against UBISoft servers that some pirate groups had planned?

Armistead
03-07-10, 12:54 PM
Quite simply there is no excuse for a server failure on ubi's part. None. They could pay to have distributed servers, but clearly they choose not to. The amount of acceptable downtime for players IMO is ZERO. With a MMOG, you can justify downtime because by definition, those players need to be on the same server. With an OFFLINE game, this is simply not the case, they could have countless mirrors such that no one is ever left unable to play.

This is a conscious CHOICE on the part of ubi to reduce costs at the expense of the players.

THIS is why so many of us screamed about the OSP nonsense, and why some of us will never buy an Ubi title so crippled.

With all the screaming in the beginning about DRM, no one should complain if they bought the game about it not working. It was bound to be a failure and there are going to be times the server goes down, you knew it and paid for it, so don't complain about it when it goes down, that's life in the DRM lane. So many swore never to buy it over DRM and did anyway..so hard feeling sorry for ya.

tater, you're right and because they don't have enough mirrors this will continue to happen, so people that bought it just gonna have to learn to deal with it.

Rsdnt-Evle
03-07-10, 01:01 PM
Since I can't play, figured I'd find another way to spend some of my sunday afternoon and vent some frustration. :D

http://i290.photobucket.com/albums/ll248/rsdntevle/ubi_drm_msg.jpg

Onkel Neal
03-07-10, 01:01 PM
I can't help but wonder if this is the previously announced DDOS attack against UBISoft servers that some pirate groups had planned?


That would not surprise me at all. DRM is hugely unpopular, and anti-DRM rage is too big a bandwagon not to jump on, and while some people may have genuine connection problems, it won't take much for a wave of "I am having problems!!" shouts to echo across the internetz, true or fabricated. Just thnk back a few days to Hitman's "If you have SH5 what do you think of it poll?" The people who selected "It is very Bad and I put if back on the shelf" were all except one, guys who had been posting for weeks they hate DRM and would never buy SH5. :hmmm:

So, I don't doubt some people may have connection issue, but no one will know who or how many because this is another arrow in the anti-DRM ragers' quiver.

PS: Of course, I am not talking about you (the person reading this post). Put down your pitchfork.

Philipp_Thomsen
03-07-10, 01:07 PM
PS: Of course, I am not talking about you (the person reading this post). Put down your pitchfork.

:haha:

vonce1
03-07-10, 01:12 PM
Sunday 3-7-2010 10AM PST :

http://farm5.static.flickr.com/4040/4414519634_ca3eba6d92_o.jpg

..BTW, I wasn't aware of this stupid DRM scheme until my game arrived from the Amazon.com. If I knew, I probably wouldn't buy it and would've waited until UBI removes this ********n crap from the game

tater
03-07-10, 01:17 PM
Neal, to be fair, an attack IS a genuine server problem. Servers get attacked all the time. Just as "piracy is a reality that must be dealt with," so are DOS attacks. That's life on the internet. If your systems are not secure or robust enough to allow players to play while being attacked, while maintaining servers with malfunctions, while dealing with the huge volume increase during a release YOU SHOULD NOT REQUIRE SERVER ACCESS TO PLAY.

Period.

In other words, they need to have a nearly perfect server set up, 24/7/365, if that is unrealistic, then OSP is unrealistic.

As players, we can demand photo-realism, perfect AI impossible to distinguish from human beings, flawless ship and submarine models down to the last rivet, and guess what, we will not get it, that's unrealistic. OSP is predicated on the unrealistic notion that connectivity can be reliable enough not to piss off customers. Ubi presumably thinks that the POed customers and lost sales will be less than the new sales. Sadly, they are likely correct, look at all the people who said they'd not buy SH5 who have done so---when the only voice you really have is NOT TO BUY.

Complaints? Service tickets? Meh, what does Ubi care? They already have your money by definition.

Philipp_Thomsen
03-07-10, 01:18 PM
You go to a b.b.q, and you're starving.

The meat is top quality, but the idiot incharge put way too much salt on it.

What do you do?

Lognoreng
03-07-10, 01:19 PM
I get the same one right now... Its the inevitable failure of this DRM system. It WAS going to happen, question was when. And it seems we know that now. Now they can just go ahead and remove the system. Since its totally and utterly useless..

kylania
03-07-10, 01:20 PM
Here we have SEVEN PAGES of posts in one weekend about an issue and yet people continue to think it's some internet conspiracy and we're all lying just so we seem cool to rag on DRM? :hmmm:

That's baffling to me. :o

Mud
03-07-10, 01:22 PM
You go to a b.b.q, and you're starving.

The meat is top quality, but the idiot incharge put way too much salt on it.

What do you do?

Open a six pack and eat it like a man :hmmm:

Mud

IanC
03-07-10, 01:23 PM
That would not surprise me at all. DRM is hugely unpopular, and anti-DRM rage is too big a bandwagon not to jump on, and while some people may have genuine connection problems, it won't take much for a wave of "I am having problems!!" shouts to echo across the internetz, true or fabricated. Just thnk back a few days to Hitman's "If you have SH5 what do you think of it poll?" The people who selected "It is very Bad and I put if back on the shelf" were all except one, guys who had been posting for weeks they hate DRM and would never buy SH5. :hmmm:

So, I don't doubt some people may have connection issue, but no one will know who or how many because this is another arrow in the anti-DRM ragers' quiver.

PS: Of course, I am not talking about you (the person reading this post). Put down your pitchfork.

Neal I'm sorry, but turning Ubisoft obvious server problems, on a anti-DRM bandwagon... :nope:

Charlie901
03-07-10, 01:23 PM
Neal,

I don't understand how you can Defend and Offer Excuses for Ubi's current SH5 protection scheme...

It seems obvious from all of the posters that they are no Anti-DRM Spammers/Cry Babies but decicated, Loyal Fans of the SH series that have a right to be upset at not being able to play the game when they want. :nope:

jimimadrid
03-07-10, 01:25 PM
Tze,tze
modding activities on sh5 are getting very worse with the today connect problem.
Always i want to test some things i get the "No connect mesage" until 10 times before it connects. And this for hours. Loosing so much time for nothing.

Now i decide to write to ubisoft. This is their task to let me connect when i want to play. This is their decission, that i have to be online for a offline game, so they have to take care that it works everytime fine. They have to spend a lot of money for new servers?? So they have to do.

UBI let's go on - we buy the game to support your work - Don't let us alone.

Onkel Neal
03-07-10, 01:27 PM
Here we have SEVEN PAGES of posts in one weekend about an issue and yet people continue to think it's some internet conspiracy and we're all lying just so we seem cool to rag on DRM? :hmmm:

That's baffling to me. :o

It COULD be a failure of Ubisoft's system, it COULD be a new angle for people to attack the DRM. It could be either, there's no way of know. I guess if you begin to see people like me complaining about having issues connecting, you can get a better idea. Not because I am "better", if that's your knee jerk reaction to that statement; because I have been saying for some time I don't like the DRM but I am not on a crusade to win over it. OK? I played for 3 weeks now and have not has a single episode of OSP problems. That does not mean I like it more or less, just factual.

Neal, to be fair, an attack IS a genuine server problem. Servers get attacked all the time. Just as "piracy is a reality that must be dealt with," so are DOS attacks. That's life on the internet. If your systems are not secure or robust enough to allow players to play while being attacked, while maintaining servers with malfunctions, while dealing with the huge volume increase during a release YOU SHOULD NOT REQUIRE SERVER ACCESS TO PLAY.


In other words, they need to have a nearly perfect server set up, 24/7/365, if that is unrealistic, then OSP is unrealistic.



Complaints? Service tickets? Meh, what does Ubi care? They already have your money by definition.

I think we agree, if Ubi is going to foist a DRM that requires online access to play, they certainly better be prepared for it. I don't think they need a perfect server setup, though. It's not extraordinary, just routine to have enough infrastructure to handle the demand, like YouTube or ebay.


I don't understand how you can Defend and Offer Excuses for Ubi's current SH5 protection scheme...


Excuse me for having my own, calm opinion :)
I can also excuse highway speed limits and library late fees if you wanna hear about it.

Onkel Neal
03-07-10, 01:31 PM
PS: And if we do see people who are not vehemently opposed to any DRM complaining about connecton issues, I will do all I can to help get something done about it. But seriously, Ubisoft is not stupid, they will not sit on their thumbs if there are issues.

Toastman
03-07-10, 01:38 PM
Same problem here !!
Just *******ing great UBI :damn:

Davy TASB
03-07-10, 01:39 PM
Have the UBI staff had their "leave" cancelled yet?

Where are they? What are they doing? :har:

U-Bones
03-07-10, 01:40 PM
Same crap, different day...

New crap, oh joy. Can no longer get past launcher and play historical games either...

P.S. I noted, and accepted, the online requirement when I purchased the game, but this performance is unacceptable.

Hartmann
03-07-10, 01:42 PM
The BIG difference is that Youtube and others is that you DON´T PAY for use it, in shV you pay money to play :hmmm:

tennozan
03-07-10, 01:45 PM
Just to be clear: I despise the UbiSoft DRM final solution thing. But I decided to live and let live just as long as I can play the game and go on about my business.

My internet connection is just fine - high speed connection with no record of any connection errors for the last few weeks. I've played for a few hours over the last few days but my connection to Ubi servers is a wreck today. I've been dropped off several times in the last two hours and am about to throw in the towel for the day on playing. I was showing my new game to my son when SH5 gave me the message about saving my game for me, no internet connection, etc. He asked me why it was doing this and I was just too annoyed to give him an good answer.

Lookit, this is not a multiplayer / online game. It should be just me and the computer playing in single-player mode. It's really frustrating. To me this is the Achille's Heel of the constant online scheme. $60 for a game that I can't play now because I can't stay connected to the "let's just treat all our customers like software piracy suspects" server. Why can't their servers handle the traffic? Why should this be happening at all?

OK, mates that's off my chest. Guess I'll go topside to the back deck and have myself a Guinness. For those who are connected - happy hunting! ;)

evan82
03-07-10, 01:45 PM
Looks like to many peoples have to many problems.

tater
03-07-10, 01:48 PM
I think we agree, if Ubi is going to foist a DRM that requires online access to play, they certainly better be prepared for it. I don't think they need a perfect server setup, though. It's not extraordinary, just routine to have enough infrastructure to handle the demand, like YouTube or ebay.



Excuse me for having my own, calm opinion :)
I can also excuse highway speed limits and library late fees if you wanna hear about it.

The difference is that I don't pay for youtube or ebay.

If I had to subscribe to ebay, and I lost an auction because I could not connect, I'd be livid. The amount of downtime I find acceptable is something like 1/n^x where N is the amount I paid, and x is some constant related to how much I like the company. If I paid nothing, it blows up (div by 0), and that's cause for no money I have no right to complain.

On one level I agree with Neal. Anyone who paid money for this should just suck it up, it's not like you were not told ahead of time. ON that level, no one really has a right to complain, unless it's to berate themselves for spending money to be treated like this.

Maltro
03-07-10, 01:56 PM
I can play since few hours. When I save my game, I can see a saved game calling "Autosave disconnect" at 3:29 pm (Paris clock). I have Written a letter to ubisoft costumers office which explain Why my next ubi game doesn't come from a gameshop but From a torrent link...

Good luck.

Nordmann
03-07-10, 01:56 PM
If they must use such a system, they could at least ensure their servers can handle the load, but no, that would be far too logical for a software company. Instead, we'll do it on the cheap, and bugger the customers who can't play the game they have paid for. It wouldn't be so bad, if SH5 was a multi-player focused game, but it isn't. I expect such games to be non-functional at times, but not single-player.

It also seems as if they are not in any hurry to fix the issues they are having with Ucan'tplay (sorry, too good to pass up on that one!), and their forums are filled with angry posts by customers who cannot access the game. What is Ubi's reponse? Ah, yes, the ever helpful "File a ticket, because we don't know how many people are experiencing this problem, and cannot fix it until we do." copy and paste reply.

Hell, I thought EA was bad, but Ubi's customer support makes their's look like five star service!

voidster
03-07-10, 02:01 PM
Ok this will sound odd but here goes.

The Dev's do decent work. I mean ok the game isnt perfect but the gfx are good, the explosions are top notch, the sky looks decent (esp with the fake volumetric "god rays" ) i do have a nice list of things that are decent bout the sim.

However, from a dev perspective, you have this monster of a publisher bearing down on you pushing you trying to get you to churn out a product at a specific time, under a budget, and then they toss in the "we must protect our investment" DRM. So you cut corners, kill cool features and hope you can release them as DLC, or hope the community can release mods to fill in the gaps. Its not an easy job at all. :damn: I have ..a teeny tiny amount of gfx contract work for a low end game corp, trust me the devs do want a good product...but the publisher (who has all the cash) makes the stupid rules. Most of the time you cant even talk about the problems, or tell the consumers whats going on due to stupid ND Agreements.

With the probs they are having, they def need to rethink the DRM completely. Both ubi and the dev's are taking serious heat due to this problem and the sales over at amazon are just a tiny reflection of the problem. Pirates might claim victory over the DRM but with all the data going to and from UBI servers (when they work) id say theres more to it than a few hacked files and such. UBI did state they only get a 1/2 working version or something. So maybe they will not be able to unlock features, or missions ..who knows what.

Im not sorry i purchased it, i just wish they would have stated "pay for the beta" instead of insisting it was a completed simulator. I wouldn't have purchased it on release date, i would have waited about 5 months or so.

IanC
03-07-10, 02:01 PM
On one level I agree with Neal. Anyone who paid money for this should just suck it up, it's not like you were not told ahead of time. ON that level, no one really has a right to complain, unless it's to berate themselves for spending money to be treated like this.

I don't really understand that reasoning. I didn't buy the game (yet), so does that mean I'm allowed to complain more than somebody who did? If not, who can complain then?


Lookit, this is not a multiplayer / online game. It should be just me and the computer playing in single-player mode. It's really frustrating. To me this is the Achille's Heel of the constant online scheme. $60 for a game that I can't play now because I can't stay connected to the "let's just treat all our customers like software piracy suspects" server. Why can't their servers handle the traffic? Why should this be happening at all?


Now this I understand. Here's somebody who spent money and can't play his game.

tater
03-07-10, 02:08 PM
I don't really understand that reasoning. I didn't buy the game (yet), so does that mean I'm allowed to complain more than somebody who did? If not, who can complain then?

My posts about this right now are really more of an "I told you so."

:yep:

My point was that everyone here at SS who is complaining knows better, because they read about the DRM before they purchased, and did so anyway. They did so knowing that any server hiccups would prevent them from playing.

According to this:

http://www.escapistmagazine.com/news/view/98927-Ubisoft-DRM-Authentication-Servers-Go-Down

the servers have been borked for 10+ hours and nothing has been done even though ubi claimed they were "constantly monitored."

Sounds like no one is there on Sundays to me, lol.

Anyway, those of us who predicted this can "I told you so" those that said it would not happen. Those that feared it might but gambled that it wouldn't... they knew they were talking a chance when they purchased.

That said, paying customers have a right to complain since they did not sign up for this failure even though many of predicted that Ubi's claims of reliable servers were nonsense.

voidster
03-07-10, 02:08 PM
Ok this will sound odd but here goes.

The Dev's do decent work. I mean ok the game isnt perfect but the gfx are good, the explosions are top notch, the sky looks decent (esp with the fake volumetric "god rays" ) i do have a nice list of things that are decent bout the sim.

However, from a dev perspective, you have this monster of a publisher bearing down on you pushing you trying to get you to churn out a product at a specific time, under a budget, and then they toss in the "we must protect our investment" DRM. So you cut corners, kill cool features and hope you can release them as DLC, or hope the community can release mods to fill in the gaps. Its not an easy job at all. :damn: I have ..a teeny tiny amount of gfx contract work for a low end game corp, trust me the devs do want a good product...but the publisher (who has all the cash) makes the stupid rules. Most of the time you cant even talk about the problems, or tell the consumers whats going on due to stupid ND Agreements.

With the probs they are having, they def need to rethink the DRM completely. Both ubi and the dev's are taking serious heat due to this problem and the sales over at amazon are just a tiny reflection of the problem. Pirates might claim victory over the DRM but with all the data going to and from UBI servers (when they work) id say theres more to it than a few hacked files and such. UBI did state they only get a 1/2 working version or something. So maybe they will not be able to unlock features, or missions ..who knows what.

Im not sorry i purchased it, i just wish they would have stated "pay for the beta" instead of insisting it was a completed simulator. I wouldn't have purchased it on release date, i would have waited about 5 months or so.

JamesT73J
03-07-10, 02:08 PM
It is annoying, but so far, rather temporary. I couldn't get on on one occasion today, for 10 minutes.

Reminds me a bit of steam in 2004. They simply got it wrong when the switch was thrown.

I'd like to see the back of this type of DRM, but I can live with it as long as it actually works.

Nordmann
03-07-10, 02:09 PM
However, from a dev perspective, you have this monster of a publisher bearing down on you pushing you trying to get you to churn out a product at a specific time, under a budget, and then they toss in the "we must protect our investment" DRM.

The problem is, Ubisoft is the developer, as stated by one of the devs on this very forum. The game is made by Ubisoft Romania, and they do not consider themselves in any way separate from Ubisoft itself. So the old "Well, it's the publisher's fault!" get out of jail clause doesn't work in this case.

Johansen Housen
03-07-10, 02:10 PM
First post on this forum. Been with the SH series since III. Cannot connect to servers. Impeccable internet connection. Time to look through the credits and see which name to attach "severely handicapped" to.

RSColonel_131st
03-07-10, 02:10 PM
That would not surprise me at all. DRM is hugely unpopular, and anti-DRM rage is too big a bandwagon not to jump on, and while some people may have genuine connection problems, it won't take much for a wave of "I am having problems!!" shouts to echo across the internetz, true or fabricated.

Neal, a DDOS attack would be a hacker attack on UBISoft servers, that's what I was saying. In that case, there would be a lot of people with real connection problems, no need to "fabricate" those reports.

IanC
03-07-10, 02:12 PM
That said, paying customers have a right to complain since they did not sign up for this failure even though many of predicted that Ubi's claims of reliable servers were nonsense.

Agreed. :yep:

dogboat
03-07-10, 02:12 PM
GOT TO ASK,.... WHEN IS SH6 COMING OUT????? :haha::har::haha::har::har::haha::damn::|\\

Barso
03-07-10, 02:12 PM
I personally don't think they could care less.
They have no interest in PC gaming.
Assassins creed and tom clancy games on consoles are their cashcows.
I honestly think that if PC gamers walked away from them it would not bother them one bit.
This DRM nonsence could push them to quit on PC gamers once and for all.
Their recent efforts have been nothing more that lazy console ports.
With consoles they have far more control and with DLC and lack of dedicated servers on no modding community they are glad to embrace consoles.
Personally I hate the bloody things.
Look at the XBOX 360, the things a total disaster as far as hardware goes yet people still keep buying it, says alot about the 360 community.
Release a POS hardware, charge them for peer to peer gaming, overcharge on DLC and the crowds will still lap it up.
Microsoft tried to charge PC gamers for using GFWL and look how that went.

Johansen Housen
03-07-10, 02:19 PM
What boggles my mind is that no one has come out with a gaming computer that's affordable. Just a tower and an free os. No monitor no nothing, just as with consoles you have to have a tv. Why haven't kids realized the same device they build media librarys and do their homework on is capable of the same things (In most cases better) their last years xmas present is. Or someone did realize this and put out caleco vision and the snowball rolled downhill to the point where the schism between console and pc game is a wide as the Atlantic .

stabiz
03-07-10, 02:20 PM
I think its getting a bit old to claim "nobody cares about pc users". There are no laws forcing Ubi (or others) to publish pc games, but they still do. In other words: there is still money in the pc market.

In other news: bdUbi servers are still down and I want to kill someone.

RSColonel_131st
03-07-10, 02:20 PM
BTW Neal, when we last talked about this DRM here, your argument was that if it stops piracy it's a benefit.

It didn't stop piracy. By many sources both AC2 and SH5 are out on the torrents.

So, is there any benefit left you see in this system, to such amount that you continue to "defend" it?

If it didn't stop piracy and stops legitimate customers from playing over the weekend in their well deserved spare time, isn't it time you join the "Anti DRM Bandwagon" as head of the biggest SH5 website there is?

I'm really not blaming or provoking you here, I respect you and this site. I'm just curious what you see in this system that makes you still "calm" in your opinion?

Or in other words: what would have to happen for Subsim to take an official stance on this issue?

Even if it works for you personally, this could be dependent on geographic location/server location, but obviously it doesn't work for a lot of your forum members which you can see posting in this thread. What does have to happen before you would consider it a "bad DRM"?

Capt.Warner
03-07-10, 02:20 PM
Wow just wow,kicked me out of game because it said my internet connection was experiencing problems,well I beg to differ or else I wouldn't be making this post.:nope:

abbysinthe
03-07-10, 02:23 PM
I personally don't think they could care less.
They have no interest in PC gaming.
Assassins creed and tom clancy games on consoles are their cashcows.
I honestly think that if PC gamers walked away from them it would not bother them one bit.
This DRM nonsence could push them to quit on PC gamers once and for all.
Their recent efforts have been nothing more that lazy console ports.
With consoles they have far more control and with DLC and lack of dedicated servers on no modding community they are glad to embrace consoles.
Personally I hate the bloody things.
Look at the XBOX 360, the things a total disaster as far as hardware goes yet people still keep buying it, says alot about the 360 community.
Release a POS hardware, charge them for peer to peer gaming, overcharge on DLC and the crowds will still lap it up.
Microsoft tried to charge PC gamers for using GFWL and look how that went.

^ he states while gently caressing his PS3 :rotfl2:

voidster
03-07-10, 02:26 PM
The problem is, Ubisoft is the developer, as stated by one of the devs on this very forum. The game is made by Ubisoft Romania, and they do not consider themselves in any way separate from Ubisoft itself. So the old "Well, it's the publisher's fault!" get out of jail clause doesn't work in this case.

ah i didnt realize that. ..thats odd, how can you be the Devs and publisher all in one big group...i... i think im beginning to see why sh5 is going down the drain. You cannot police yourself, you will break the rules every time! :damn:

RSColonel_131st
03-07-10, 02:27 PM
I doubt PC games are on the way out.

There's still plenty of games you can't play on a console. SH5 being one of them. And while many people are not "gamer enough" to buy a dedicated console, they might buy a game if they already own a PC for doing their business work.

Lastly, the effort to port from console to PC these days (or the other way round) is really minor. It wouldn't make sense to not do it.

Domestos
03-07-10, 02:36 PM
UBI have an answer on their site for that specific message. I don't know if it will help you.. I feel totally ripped off having coughed up thirty quid for this. I blame myself, should have listened to the doubters!!

From UBI Customer help...................

<<This problem may have to do with connecting through a proxy server to connect to the Internet. The Ubisoft Game Launcher uses the Windows settings for the http proxy, but some configurations could experience problems. If you connect to the Internet through a proxy, please try the following:

1. Locate the settings.ini file located in the installation directory of the Ubisoft Game Launcher (C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher)
2. Open it with Notepad, and add the following at the bottom of the document:

[ProxySettings]
ProxyHost=proxyhostname:proxyport
OverrideProxySettings=1

You will need to change the proxyhostname and proxyport to the values setup for your proxy. You can USUALLY find this information by:

1. Open Internet Explorer and go to Tools --> Internet Options
2. Click on the Connections Tab and click on LAN Settings.
3. The Proxy HostName (address) and Port can be found in this window.
If you don't know this information or are unsure how to find out your proxy settings, you may need to contact your ISP or network administrator for that information.>>>>>>>>>>>>>>>>>>


http://i230.photobucket.com/albums/ee274/Finnish_Ferret/Untitled-1-36.jpg

piri_reis
03-07-10, 02:42 PM
UBI have an answer on their site for that specific message. I don't know if it will help you.. I feel totally ripped off having coughed up thirty quid for this. I blame myself, should have listened to the doubters!!

From UBI Customer help...................


BS, ther still misleading people!
No proxy on my end still can't connect and play.

melin71
03-07-10, 02:54 PM
.........

stabiz
03-07-10, 02:56 PM
You will still need to read the rules here.:damn:

Happy days! SH5 now agrees I have an internet connection and I am back at sea!

CaptainHaplo
03-07-10, 03:08 PM
*Mod hat on*

Melin - we don't care what you do - but we DO care what you say here. Using a crack is your business - admitting to it here is a violation of the rules. Subsim has a reputation - both with developers and other media outlets - and Subsim is thought highly of for a number of reasons. One is the lack of tolerance for such things.

*Mod hat off*

Why is it people can't just keep their mouths quiet about what they do when they KNOW its against the rules to talk about it??????? Do whatever you want - but DONT TALK ABOUT IT HERE!!!!!! :damn::damn::damn::damn::damn::damn::damn:

Nordmann
03-07-10, 03:16 PM
You have to admit though, it's quite funny. Ubi's DRM is pushing people towards the very thing it was designed to combat. Talk about massive irony!

BeRetta
03-07-10, 03:19 PM
I requested a refund from Steam today. I have been able to play 20 minutes since friday...

Philipp_Thomsen
03-07-10, 03:22 PM
You have to admit though, it's quite funny. Ubi's DRM is pushing people towards the very thing it was designed to combat. Talk about massive irony!

I had it coming 2 months ago.

You put mices on a paper labyrinth, with a smelly cheese on the other end, and occasionally no way to get there.

You think the mices are going to follow the labyrinth properly, or chew their way thru the walls till they reach the cheese?

There is NO WAY addicted players like us are going to stop playing just cos Ubi servers are down. And they know it.

How they are handling it surprises me. Almost seems like they are trying to push custumers into cracks.

Then again, their servers can be under attack from anti-drm people. But this is no excuse, it was a terrible decision from the start.

CaptainHaplo
03-07-10, 03:22 PM
Nordmann - I totally see the Irony. Like Tater has posted - I could easily say "I told you so". I don't have SH5 BECAUSE of OSP - but I am keeping up with what all is going on with the game as I can so I am not such a noob when I do get it. I do admit though - there is a bit of sadistic satisfaction in seeing us "skeptics" proven correct, though for all those being forced to go without after paying good money, I don't blame you for being upset.

It's important to realize that OSP really isn't about piracy - it never was. Its about mining for Marketing data and controlling software RESALE!

RSColonel_131st
03-07-10, 03:25 PM
Why is it people can't just keep their mouths quiet about what they do when they KNOW its against the rules to talk about it??????? Do whatever you want - but DONT TALK ABOUT IT HERE!!!!!!

Well, sorry but this is kinda getting ridiculous. Neal, Founder of Subsim, still seems to be generally okay with a DRM that doesn't let legitimate customers play their game, at the same time people who admit to work around this annoyance get banned on his forum.

I understand why there are rules against talks about cracks, piracy, warez and assorted topics, but isn't it time Subsim is as harsh towards UBISoft for dropping the ball on paying customers as it is harsh against legitimate paying customers just trying to play their damn game? I'd really like to see Subsim take a side in this, the matter is much too important to remain neutral, IMHO.

Philipp_Thomsen
03-07-10, 03:31 PM
Well, sorry but this is kinda getting ridiculous. Neal, Founder of Subsim, still seems to be generally okay with a DRM that doesn't let legitimate customers play their game, at the same time people who admit to work around this annoyance get banned on his forum.

I understand why there are rules against talks about cracks, piracy, warez and assorted topics, but isn't it time Subsim is as harsh towards UBISoft for dropping the ball on paying customers as it is harsh against legitimate paying customers just trying to play their damn game?

Nope, Neal has to keep the order in rough times or easy times.

Subsim has nothing to do with ubisoft's decision, doenst matter how dumb it is.

Subsim is not going to put it's ass on the fire for a cause like that, neither should. Subsim always supported SH dev team and was supported back. There is an important and vital link between subsim and SH dev team that must remain untouched.

Remember, this is the ubisoft administrator's decision (DRM), and not the dev team. They did their job, and darn good job, compared to the time they had.

Want to go pitchfork against ubi? Then write a strong letter and send it. Everybody should do it.

But leave subsim out of it.

Iron Budokan
03-07-10, 03:34 PM
Even though I haven't bought the game even I'm not happy that all this mess has happened to people who did buy the game in good faith. It's really tragic.

I guess that other shoe I talked about earlier has finally dropped from Ubi.... :cry:

mookiemookie
03-07-10, 04:02 PM
Well, sorry but this is kinda getting ridiculous. Neal, Founder of Subsim, still seems to be generally okay with a DRM that doesn't let legitimate customers play their game, at the same time people who admit to work around this annoyance get banned on his forum.

I understand why there are rules against talks about cracks, piracy, warez and assorted topics, but isn't it time Subsim is as harsh towards UBISoft for dropping the ball on paying customers as it is harsh against legitimate paying customers just trying to play their damn game? I'd really like to see Subsim take a side in this, the matter is much too important to remain neutral, IMHO.

And trash every bit of goodwill that Subsim has with the game industry? No, I'd rather that DID NOT happen.

Catfish
03-07-10, 04:15 PM
From another Forum:

"If customers can't play SH 5 due to this, isn't Ubi technically in violation of the license agreement ?"

Good question, isnt't it ? But then all pirates are able to play it, and since Ubisoft obviously preemptively considers all people as pirates, it is not a violation.
:rotfl2:
Ahem.

Greetings,
Catfish

Kapitanleutnant
03-07-10, 04:18 PM
And trash every bit of goodwill that Subsim has with the game industry? No, I'd rather that DID NOT happen.

I assume by "games industry" you mean Ubisoft. The same Ubisoft who have, be Neal's own admission, limited his access to and knowledge of the development of SH5.

Ubisoft don't give a **** about Subsim other than as an avenue through which to make sales. But what the hell, it's no skin off my nose if Neal wants to be an apologist for Ubisoft.* I'm capable of making my own decision to not buy this hobbled piece of ****.

*Reminds me of battered wife syndrome.

mookiemookie
03-07-10, 04:19 PM
I assume by "games industry" you mean Ubisoft.

And you assume wrong. And that's what happens when you assume. So don't assume.

Kapitanleutnant
03-07-10, 04:23 PM
And you assume wrong. And that's what happens when you assume. So don't assume.

So who else has goodwill towards Subsim apart from two-bit indie devs that nobody gives a **** about? The answer is nobody.

alx100
03-07-10, 04:24 PM
Sorry if it has already been posted, but here is a reply from Ubi regarding the internet outages:

http://forums.ubi.com/eve/forums/a/tpc/f/5181026566/m/7541043838

jwilliams
03-07-10, 04:26 PM
We all knew this would happen. Ubi should have had measures in place to cope with this. And they should be posting info on their forums to keep there paying customers up to date with whats happening. And even a possible ETA on servers being back up. But there is no update on their forums.:nope:

DID THEY NOT SAY

For each title, we carefully study the demand and allocate servers accordingly. We will also of course allocate back-up servers in order to be able to respond to fluctuations in demand. Ubisoft provides 24/7 monitoring of its servers.
http://support.uk.ubi.com/online-services-platform/

So where are these back up servers, and what happened to the 24/7 monitoring?

At around 8am GMT People begain to complain. So its been over 14hrs and still its not fixed.

I don't have any clear information on what the issue is ... but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I've been told these servers are constantly monitored,
said 'Ubi.Vigil', adding,
I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future.
http://www.escapistmagazine.com/news/view/98927-Ubisoft-DRM-Authentication-Servers-Go-Down

So atleast Ubi know about the problem. Now i wonder how long til they sort it out.

RSColonel_131st
03-07-10, 04:29 PM
Want to go pitchfork against ubi? Then write a strong letter and send it. Everybody should do it.

But leave subsim out of it.

Isn't it "the media's" job to point out stupid idiotic things in this world? Since subsim is the primary online "magazine" for all things Naval Simulation, I would have thought they would throw their hat in the ring and fight on the side of their forum members (and paying customers of SH5) against this crazy DRM.

I'm not saying to break or cause issues with the Dev Team. The Devs are not the people who came up with this DRM idea, they carry no blame.

An analogy:
I'm a real world aviation/defense journalist. When I see our Minister of Defense make stupid decisions that hurt the Fighter Squadrons and the people working in the Defense Forces, I stand up for them and put forward articles which clearly show the incompetence of that minister and what he's doing wrong in his job. Obviously this is making it harder for me to work with the Defense Department, but I consider it a honor to have such an incompetent man as my enemy.

Of course I could just tell everyone involved in the Fighter Wings to write their Government representative a letter, but for me the job of press and media is to serve as force multiplier for valid concerns of the "people on the street".

But obviously I'm misunderstanding the function of subsim.com.

Nordmann
03-07-10, 04:38 PM
Sorry if it has already been posted, but here is a reply from Ubi regarding the internet outages:

http://forums.ubi.com/eve/forums/a/tpc/f/5181026566/m/7541043838

You know, the more I read it, the more I am reminded of an MMO.

Kapitanleutnant
03-07-10, 04:41 PM
You know, the more I read it, the more I am reminded of an MMO.

Except that most MMOs have downtime of about an hour a day and when you're disconnected you don't lose any of your progress.
Ubisoft couldn't even manage that on a single player game! Good grief.

Mud
03-07-10, 04:42 PM
[ignorant mode]

it seems to be working again so we can go back to normal ( whatever that means)

[/ignorant mode]


Mud

janh
03-07-10, 04:48 PM
Nordmann - I totally see the Irony. Like Tater has posted - I could easily say "I told you so". I don't have SH5 BECAUSE of OSP - but I am keeping up with what all is going on with the game as I can so I am not such a noob when I do get it. I do admit though - there is a bit of sadistic satisfaction in seeing us "skeptics" proven correct, though for all those being forced to go without after paying good money, I don't blame you for being upset.

It's important to realize that OSP really isn't about piracy - it never was. Its about mining for Marketing data and controlling software RESALE!

I can't tell you how much I agree! It's been so much fun seeing the issues pop up here that wouldn't even have time to play the game even if I had bought it -- I just spent it all on subsim... I already thought that I need to stop wasting my time here and go back to real life, but I guess the pain of others has always attracted onlookers since the earliest days of humanity...

My only advice to the people having all these issues -- voice your opinion to Ubisoft, tell them what their customers think. Maybe then they won't play such things on you with SHVI. And if you live in Germany -- don't forget your strong consumer rights! ;-)

Sunfighter
03-07-10, 04:51 PM
ARG! When it synced with the server, it overwrote my savegame from last night and replaced it with one with the same name from 2 days ago. :damn:

Time to start saving games with seperate names each time i guess....this god damn DRM is really pissing me off now, normally i dont mind that crap and dont understand what the big deal with it is...but this damn one is intrusive as hell.

Iron Budokan
03-07-10, 05:24 PM
Sorry if it has already been posted, but here is a reply from Ubi regarding the internet outages:

http://forums.ubi.com/eve/forums/a/tpc/f/5181026566/m/7541043838

A pathetic, and predictable, response from Ubi. Oh, really? You didn't foresee the majority of people who had the game would be playing on the weekend, and you weren't prepared for that?

All you had to do was call Blizzard and ask them when the peak times were for online games. No. Seriously. That's all you had to do. In fact, it was the least you could have done.

Then again, to be fair, given the laughable state of this arcade SubPg game upon release, no one with a functioning brain-stem should be too surprised you dropped the ball on this as well. :haha:

CaptainHaplo
03-07-10, 05:33 PM
RSColonel - while I cannot speak for Neal or subsim itself - I think its necessary to correct a few things you have stated.

First off - in this very thread Neal has posted about his personal view of the DRM - and let me quote him on it:

"...... because I have been saying for some time I don't like the DRM but I am not on a crusade to win over it." *emphasis added to the quote*

http://www.subsim.com/radioroom/showpost.php?p=1300047&postcount=111 (http://www.subsim.com/radioroom/showpost.php?p=1300047&postcount=111)

However - Subsim likely is NOT going to come down for OR against OSP - no more than it did against Starforce. Why? Because while it CAN and likely will note how the DRM affects users (either positively or negatively) - Subsim is a site for INFORMATION and Community. Why should IT judge when YOU and I and every user is DOING IT already - either by complaining like you are - or not buying because of OSP - like I am.

Let Neal write his review. Subsim by its very existence is letting people know what the deal is - using this very forum and thread. Its letting YOU tell people what you think. It isn't about what IT thinks - its all about the people that come here and let the rest of the public know.

Ultimately Subsim will have its review - and I suspect OSP will be mentioned, though thats not up to me. But until then - here you have a neutral place to praise and castigate. Not happy with it? Take it up with the folks that have ticked you of in the first place - Ubi......

tater
03-07-10, 05:57 PM
In Battleground Europe (aka WW2OL) the servers sometimes have issues. There is someone responsible on the forums within MINUTES telling people what is up, and an estimated restart. Even 2am on a Sunday.

Frequently the network guy is blogging what he's doing as he goes. They even use twitter for real-time updates like that.

Not what looks like an automated message like you get from Ubi.

punisher2010
03-07-10, 06:01 PM
I think that everyone needs to calm down and realize that this was bound to happen and that it will happen again.
The DRM was widely known for many people and those who purchased it made an informed decision to buy the game.
I am sure that the servers will be back up eventually and people will just need to wait.
Also remember...24/7 monitoring does not equal 24/7 support or repair. They montored the servers, they know there is an issue and they will get it back up when they can.
If you bought the game knowing about the potential issues, then you must deal with the consequences. Remember, by purchasing the game, you pretty much helped support the DRM in place....The choice was yours...
They'll probably be back up tomorrow if it's a software issue....it's sometimes hard to get things like this fixed on the weekend...If they need to actually buy more servers, that could be an issue unless they have some lying around....

On a side note....They currently have 2 games running on the servers, one of which isn't even available in the US yet.... Can't wait to see what happens when the rest of the games come out...

Bungmiester
03-07-10, 06:23 PM
Once this afternoon would not connect to server.:damn: this is just pure pap, buy the game and can't play when you want to, this DRM sucks as does the auto saving .
Hopefully will be removed soon.

Nisgeis
03-07-10, 06:26 PM
That Escapist article said there were problems in Europe - I just tried to connect and I can get on fine. Are the problems resolved then, or are people in the US having problems or what?

letterboy1
03-07-10, 06:26 PM
RS_Colonel, I also would like to see a more proactive approach from people that have a louder voice than us. This is no longer a minor gripe, the people in the publishing industry have shown us again and again that they intend to include DRM in their business model no matter the cost to the user. We know from experience that the only course for them to take from here is this - the hackers crack the DRM and a worse one will follow it. I can understand that the forum owners want to avoid rocking the boat with the publishers, but I hope that at some point they will draw a line.

JScones
03-07-10, 06:32 PM
That would not surprise me at all. DRM is hugely unpopular, and anti-DRM rage is too big a bandwagon not to jump on, and while some people may have genuine connection problems, it won't take much for a wave of "I am having problems!!" shouts to echo across the internetz, true or fabricated. Just thnk back a few days to Hitman's "If you have SH5 what do you think of it poll?" The people who selected "It is very Bad and I put if back on the shelf" were all except one, guys who had been posting for weeks they hate DRM and would never buy SH5. :hmmm:

So, I don't doubt some people may have connection issue, but no one will know who or how many because this is another arrow in the anti-DRM ragers' quiver.

PS: Of course, I am not talking about you (the person reading this post). Put down your pitchfork.
The cause of the downtime is irrelevant, Neal. Lightning strike, penguins, aliens, pirates, toasters, Ubisoft, makes no difference.

Bottom line: can legitimate buyers play the game whenever they want to (notwithstanding any exclusions stipulated in the EULA)?

Anyway, I know I won't have any problems when I eventually play SH5. I have a fast and stable(TM) internet connection, so I'll be fine. :yeah:

rugby6
03-07-10, 06:47 PM
Columbus, Georgia, United States. I've had SH5 for three days now and I've got to play the game for approximately two hours. I just checked it and its still freezing at the saved game synch. I have a reliable internet connection and I paid for the game. They need to get their act together and get it fixed. The only thing the DRM is doing is keeping the honest folks who bought the game from playing it. If they can't do that in a timely manner, they need to start figuring out how they're going to reimburse people for money wasted.

kylania
03-07-10, 06:48 PM
That Escapist article said there were problems in Europe - I just tried to connect and I can get on fine. Are the problems resolved then, or are people in the US having problems or what?

I've seen the "the internet connection experiences problems" error twice today. And my game has inexplicably just disappeared (no errors, just shuts down) four times. That might be some subtle problem with this silly Ark Royal I've been trying to sink all day, but I dunno. I sank it, now I give up, even though I don't have a post-sink save. :)

theluckyone17
03-07-10, 06:58 PM
I'd put up with outages for an MMO, not for a single player sim/game. I'd put up with bugs. I'd put up with design flaws. I will not put up with relying on a publisher to determine when and how I can play their single player game, after my purchase.

Noren
03-07-10, 07:14 PM
This is a nightmare that some of us saw as a worst case scenario.

Ubisoft is of course sorry for the inconvenience.

I remember the ubisoft-peptalk; its for our sake the changes were made and Im still waiting for those realizations. Saletalk is of course sugercoated but like in the real world we customers learn, often by error.

malkuth74
03-07-10, 07:49 PM
A pathetic, and predictable, response from Ubi. Oh, really? You didn't foresee the majority of people who had the game would be playing on the weekend, and you weren't prepared for that?

All you had to do was call Blizzard and ask them when the peak times were for online games. No. Seriously. That's all you had to do. In fact, it was the least you could have done.

Then again, to be fair, given the laughable state of this arcade SubPg game upon release, no one with a functioning brain-stem should be too surprised you dropped the ball on this as well. :haha:


Think about this though... Ok... Two games so far are using this system. SHV and ACII. There is very little information passed from service to you in this game.. Not anything like WOW. But yet there servers can hardly handle two games that are not Multi Player. WTF are they going to do when the other games start stacking up the servers? They do realize that its going to cost them more money keeping these servers up and upgraded then they would of ever lost in Piracy. Which is why I bet the next step is Pay to play!

I hope that they fail and are out of buisness before that happens. I'm not buying another game from them ever with this system in place. And I hope others fallow suit.

What would make this even greater is if the return rate for both games are real high right now.. That places like Walmart and Gamestop drop the UBI line all together. I would laugh my butt off. They deserve no better.

punisher2010
03-07-10, 07:57 PM
Anyway, I know I won't have any problems when I eventually play SH5. I have a fast and stable(TM) internet connection, so I'll be fine. :yeah:

Obviously you have missed some of this thread.. You could have the best connection in the world, literally and you still might have problems if, like today, the Ubisoft servers go down.....
Heck you could be in the next room connected directly to the server via fiber optic cable and you'd STILL have problems....

punisher2010
03-07-10, 08:00 PM
This is a nightmare that some of us saw as a worst case scenario.

Ubisoft is of course sorry for the inconvenience.

I remember the ubisoft-peptalk; its for our sake the changes were made and Im still waiting for those realizations. Saletalk is of course sugercoated but like in the real world we customers learn, often by error.

Not quite worst case scenerio yet, but this IS what many of us have been saying all along could happen....
This is proof to those people raving about their uber, stable, never down for a millisecond Internet connection.... It doesn't even matter.....You are also DEPENDING on Ubisoft's connection.

IanC
03-07-10, 08:07 PM
Obviously you have missed some of this thread.. You could have the best connection in the world, literally and you still might have problems if, like today, the Ubisoft servers go down.....
Heck you could be in the next room connected directly to the server via fiber optic cable and you'd STILL have problems....

I guarantee you, he was being sarcastic. :lol:

jwilliams
03-07-10, 08:27 PM
Blizzard have spent $200 million on their servers since 2004, thats $40 million a year. they still have a few problems but nothing major. And the bandwidth is low cus im able to play WOW on dial up speed (7Kbps). My ISP slows me to dial up speed if i go over my monthly usage.

$200 million. Or, at least that's what Blizzard disclosed during yesterday's analyst conference call.
http://kotaku.com/5050300/how-much-has-wow-cost-blizzard-since-2004

In blizzards case that is for 1 game (11 million players over multiple servers).

How many Ubi games will there be using this system, thats gonna add up to total alot more than 11 million players. And as they are experiencing problems with only 2 games tied to this OSP. then i see serious trouble ahead.

Charlie901
03-07-10, 09:04 PM
Sounds like a good basis for a CLASS ACTION LAWSUIT against UBISOFT...

There has to be some type of violation of fair and legal responsibility of a product, from the Publisher, to thier consumers, especially if it keeps happening.

We are only warned about having an "Active Internet Connection" as being required to play the game not that we might not be able to play the game when we want because of their server issues.

punisher2010
03-07-10, 09:11 PM
I guarantee you, he was being sarcastic. :lol:


Damn the Internet and it's inability to detect subtleties.....

Hell_Diver
03-07-10, 09:15 PM
Removed due to piracy

The Management

mikeydredd
03-07-10, 09:15 PM
Let me just get this straight as it's late at night and I'm a bit tired.

You guys go out to work and, hopefully get a fair day's wage.

You then decide that you are going to spend your hard-earned money an your (second)favourite leisure activity and buy a legitimate copy of SHV.

You then install it on your computer and ........

IT DOES NOT WORK.

The reason for this according to Neal Stevens is it could be this, or it could be that.

Well - it could be because of any one of a million and one reasons.

But - come on gentlemen - we all have to acknowledge that this is 100%


U N A C C E P T A B L E.


I simply won't be part of it.


Dredd out :arrgh!:

Takeda Shingen
03-07-10, 09:28 PM
I simply won't be part of it.

Okay, we'll hold you to it. All the best to you.

Onkel Neal
03-07-10, 09:30 PM
IT DOES NOT WORK.

The reason for this according to Neal Stevens is it could be this, or it could be that.



Or it could be the other thing :)

Steeltrap
03-07-10, 09:41 PM
It's what you get for volunteering to be tied to a process over which you have absolutely no control nor any meaningful redress.

You paid for it, now you've got it.

Anyone complaining about server down time or any other service interruption is wasting their breath, nor deserving of sympathy.

The ONLY way to avoid this is not to buy the game with OSP, which means not buying the game.

Had every potential customer decided not to purchase the game with OSP, Ubi would have got a clear message. Instead, the message they've got is there are enough people more interested in playing than worrying about the consequences of accepting such a system.

In short, Ubi can do whatever the hell they like as consumers are not inclined to refuse to accept OSP and/or poor quality finish.

artao
03-07-10, 09:48 PM
... sorry, but I could only bring myself to read about half this thread. too much. ... :nope:
All I can really do is laugh, at the situation. The two big things that were predicted to happen regarding OSP have come to pass in less than a week. Ubi OSP = EPIC fail.
Sad. all y'all's what gots the game and can't play, you have my sympathies.
That's all.
TTFN :D
:arrgh!:

Jerik
03-07-10, 10:00 PM
I suspect I should apologize in this thread. I've been trying to play Devil's Advocate over the past few weeks and defending Ubisoft's ability to maintain something as simple as an authentication server. I guess the OSP is looking far worse than I'd considered.

Anyway, for those who I argued against, you were right the whole time. Shame you had to win this one though :cry:

I suspect I will be less forthcoming in defending Ubi or any DRM in the future. I doubt this incident will modify their opinion on the subject, though.

Is the server back up? Are people able to play?

Ships-R-Us
03-07-10, 10:00 PM
I believe that the general public that purchases the game which may be 90% of Ubisofts market does not care about the online requirements and are having a ball with the game... Do you really believe that Ubisoft really cares if Subsim members ever purchase the game??.......I think it would bring them dissapointment, but not damage their financial success reference SH5.

To be fair to us members, I believe 50% are diehard subsimmers and in their view have a valid cause to be disgruntled, but should realize that with the expertise here, it will be perfect eventually.

As far as Ubisoft is concerned in the area of sales, the chatter from Subsim are just lonely cries way off in the wilderness.

mikeydredd
03-07-10, 10:05 PM
Okay, we'll hold you to it. All the best to you.

You hold me to it matey. And all the best to you.

@ Neal Stevens. Damn that "other thing" Brings nothing but heartache and grief. Should have listened to my dear old ma. :haha:

LiveGoat
03-07-10, 10:39 PM
Quote from comments section at the Escapist article:

"I'm starting to think that in the long run here most devs are probably going to be successful at what seems to be (as best as I can tell) their long-term goal of pushing all games onto the consoles and completely abandoning the PC as a platform. If or when that happens all of the piracy that happens on the PC due to its relative ease are going to simply follow to the consoles while the massive power-vacuum left on the PC will be filled by what are now the 'indie' devs who won't be so abusive to their customers.
At this point I almost am wishing for that to happen already."

malkuth74
03-07-10, 10:46 PM
I just relized that RUSE is another game I wanted and its a UBI game... Another game I will miss out on now.

RUSE and Assassins Creed 2.

I will try to say this as nice as I can.. UBI Soft YOU :down:

SteamWake
03-07-10, 10:49 PM
PC will be filled by what are now the 'indie' devs who won't be so abusive to their customers


You know that might not be all that bad.

(prays for a resurgance of papyrus, dynamix. and a few others)

tater
03-07-10, 10:56 PM
Do you really believe that Ubisoft really cares if Subsim members ever purchase the game??.......I think it would bring them dissapointment, but not damage their financial success reference SH5.

Do you realize that the number of unique visitors to subsim is a substantial fraction of SH3 or SH4 sales? I'm not talking statistically significant, I'm talking majority fraction, or nearly so.

JScones
03-07-10, 10:57 PM
I believe that the general public that purchases the game which may be 90% of Ubisofts market does not care about the online requirements and are having a ball with the game...
Yeah, having a ball looking at the case because just like Subsim members, they won't be able to access the Ubisoft servers either. :roll:

Ships-R-Us
03-07-10, 11:11 PM
Do you realize that the number of unique visitors to subsim is a substantial fraction of SH3 or SH4 sales? I'm not talking statistically significant, I'm talking majority fraction, or nearly so.

Tater and JScones: You gentlemen really do address valid points.... I just do not know.

Elder-Pirate
03-07-10, 11:42 PM
*Mod hat off*

Why is it people can't just keep their mouths quiet about what they do when they KNOW its against the rules to talk about it??????? Do whatever you want - but DONT TALK ABOUT IT HERE!!!!!! :damn::damn::damn::damn::damn::damn::damn:



OK I won't talk about it here. Instead I'll let you guess...........:sunny:

http://i4.photobucket.com/albums/y116/oleman/Red.jpg

Otha
03-07-10, 11:59 PM
It's what you get for volunteering to be tied to a process over which you have absolutely no control nor any meaningful redress.

You paid for it, now you've got it.

Anyone complaining about server down time or any other service interruption is wasting their breath, nor deserving of sympathy.

The ONLY way to avoid this is not to buy the game with OSP, which means not buying the game.

Had every potential customer decided not to purchase the game with OSP, Ubi would have got a clear message. Instead, the message they've got is there are enough people more interested in playing than worrying about the consequences of accepting such a system.

In short, Ubi can do whatever the hell they like as consumers are not inclined to refuse to accept OSP and/or poor quality finish.

+1 :yep:

TarJak
03-08-10, 12:03 AM
BEFORE:
http://www.snorgtees.com/images/AW_Kraken_Thumbnail.gif

AFTER:
http://t2.gstatic.com/images?q=tbn:Nj3CJHPgcxP16M:http://www.smh.com.au/ffximage/2006/07/19/calamari_060712100326110_wideweb__300x451.jpg

Onkel Neal
03-08-10, 12:09 AM
You hold me to it matey. And all the best to you.

@ Neal Stevens. Damn that "other thing" Brings nothing but heartache and grief. Should have listened to my dear old ma. :haha:


Well, it has to be some thing :03:

guynoir
03-08-10, 12:30 AM
Hmmm... I'm really, really trying to work up some sympathy here for you guys.

Let's just say that I've felt strongly that, by buying this, you've been sending a message to Ubisoft that their new OSP is ok, and will be ok for all of their future games. It's especially been hard to see people that swore that they'd never buy it, buy it (or their, uh, wives and girlfriends).

What can I say... You've made your beds... :yeah:

(and at least now you can feel a bit like my relative that lives out in the woods and can't buy Silent Hunter V due to a sometimes-on 56k connection)

JScones
03-08-10, 12:51 AM
Not looking good...

http://www.escapistmagazine.com/news/view/98927-Ubisoft-DRM-Authentication-Servers-Go-Down

Ubisoft DRM Authentication Servers Go Down

Ubisoft's new DRM scheme is already causing problems, as the servers required to authenticate games went down today.

When Ubisoft announced its new DRM system, that required PC gamers to be connected to the Ubisoft servers at all times while playing, one of the biggest concerns that gamers had is what would happen if the servers went down.

Well, as it turns out, when the Ubioft severs go down, no one can play their games and Ubisoft customers get very upset. At around 8am GMT, people began to complain in the Assassin's Creed 2 forum that they couldn't access the Ubisoft servers and were unable to play their games. Fast forward ten hours and it seems that the problem still hasn't been resolved, despite the assurances from a Ubisoft representative that the servers were 'constantly monitored'

"I don't have any clear information on what the issue is ... but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I've been told these servers are constantly monitored," said 'Ubi.Vigil', adding, "I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future."

It's unclear whether this is a worldwide problem, or just a European one, but gamers are understandably frustrated. This is a disaster that everyone saw coming, but probably didn't expect to see quite so soon.

And here (http://www.thedrmnews.com/games/ubisofts-authentication-servers-go-down/), which includes a link to the AC2 forum thread full of angry pla...erm, non players.

RSColonel_131st
03-08-10, 04:46 AM
There's a simple reason why Publishers get away with crap like this: Too little chance of legal recourse for the average guy on the street.

It really is high time software companies are held accountable for the quality of the product they are selling. You have more customer protection/warranty claims on 15EUR Hairdryers here in Europe than on 60EUR software.

gile
03-08-10, 07:06 AM
Well, after drooling over the nice screenies and vids, i decided to buy the game, despite the DRM. It was a tough decision, I dont like the concept of it. After reading this, it seems UBICRAPSOFT made my decision NOT to buy the game really, really easy...:nope:

Wating for DRM to go away. By Ubisoft, or by :arrgh!:, I dont care any more, until then, my money stays in my pocket

KING111
03-08-10, 07:09 AM
I believe that the general public that purchases the game which may be 90% of Ubisofts market does not care about the online requirements and are having a ball with the game... Do you really believe that Ubisoft really cares if Subsim members ever purchase the game??.......I think it would bring them dissapointment, but not damage their financial success reference SH5.

To be fair to us members, I believe 50% are diehard subsimmers and in their view have a valid cause to be disgruntled, but should realize that with the expertise here, it will be perfect eventually.

As far as Ubisoft is concerned in the area of sales, the chatter from Subsim are just lonely cries way off in the wilderness.

no way is it lonely cries in the night
just look at the revews at amazon.com
and the ones on the amazon UK have gone from £34.99 down to £22.73
i dont think thay can give the game away and its the same for
Assassins creed 2

http://www.amazon.com/Silent-Hunter-Battle-Atlantic-Pc/product-reviews/B002PAIPQO/ref=dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1

punisher2010
03-08-10, 07:10 AM
I believe that the general public that purchases the game which may be 90% of Ubisofts market does not care about the online requirements and are having a ball with the game...


Actually, the whole point of this thread is that these people CAN'T play the game... So unless they are having a ball taping the box to their screen, the general public are screwed as well..... It's not like Ubi went out of there way to just disconnect subsim.com people....

utops
03-08-10, 07:40 AM
Dear Sid Meier,
Pls,bring the boys together again and resurect Microprose- simulation software.

Thx :stare:

frenema
03-08-10, 07:44 AM
Since I can't play, figured I'd find another way to spend some of my sunday afternoon and vent some frustration. :D

http://i290.photobucket.com/albums/ll248/rsdntevle/ubi_drm_msg.jpg

Epic first post. Join date: 2005! :o:har:

As for the issue itself: All the prophecies of doom with this new DRM/OSP has come true. Was this really a surprise after all the initial outrage with the announcement of the new DRM? Where are all the people who told us to shut up and stop whining about the whole issue? Sorry, but you guys made your decision to buy despite all the warnings, so it's really hard for me to sympathize in any way (unless you are one of those very few who bought the game with NO idea about the whole DRM issue).

DeadlyWolf
03-08-10, 07:47 AM
http://i46.tinypic.com/2py18bo.jpg

Crécy
03-08-10, 09:00 AM
really? :hmmm:

Mud

No, just kidding :D.

rugby6
03-08-10, 10:54 AM
Hmmm... I'm really, really trying to work up some sympathy here for you guys.

Let's just say that I've felt strongly that, by buying this, you've been sending a message to Ubisoft that their new OSP is ok, and will be ok for all of their future games. It's especially been hard to see people that swore that they'd never buy it, buy it (or their, uh, wives and girlfriends).

What can I say... You've made your beds... :yeah:

(and at least now you can feel a bit like my relative that lives out in the woods and can't buy Silent Hunter V due to a sometimes-on 56k connection)

You know what Guy.........opinions are like ***holes, everybody has got one. Seems to me, if you didn't pay for the software, you obviously aren't having problems with it. In other words, why are you posting in this thread? Who cares what you think. You're right, I've made my bed and I'm lying in it..........I don't need you to tell me that. See you in the woods. :salute:

ozzietj
03-08-10, 11:10 AM
in reference to the apology from ubisoft re: DOS attacks -
ok, if it was the day or two after the game released, i'd expect a surge of players etc...
so they get DOS attacked... sure, i bet hackers do look and wait for launches like this.... just to highlight the flaws in the idea or just to screw people around

however, it's now tuesday 3AM in my timezone in australia.
just paid 109.95 for it... and cant use it.

the weekend ended here 27 hrs ago.

whats ubisofts current excuse???
and it better be a damn good one worth 109.95 of reversal charges to my visa card.

DRM/OSP/The titanic..... none of which were ever supposed to fail.
you'd have thought we'd stay away from utopian promises. We saw it happen on 15th april 1912..... and all those people died

kinda ironic years later another promise is made something wont fail.... and its a naval simulator..... that sinks... this time sending thousands of virtual sailors and real peoples sanity to davy jones locker.

i guess this is just a sign that we are evolving... but not learning.
a caveman clubs a girl and drags her to the cave.
now adays the type of club isnt so much a heavy wooden object but strobe lights and "make you feel better" pills. poor girl still ends up in "cave"

and here we are..... going to the damn UBISOFT cave. I wish like all those poor clubbed girls..... that i couldnt remember this experience.
but i CAN

and ubisoft
I FEEL LIKE I AM GETTING ********D OVER TOO!

sorry, had to rant somewhere.... the ubisoft site is down, thought another voice might help.

Brag
03-08-10, 01:16 PM
WMy copy working wonderfully for me. No problem at all. It's gathering dust at UBI. :D:D:D.

Ancient Schlomopootian saying: Never buy a a farting banana.

RobP
03-08-10, 05:14 PM
Day three of this forsaken episode that is SHV.

Tried all day today. Unlike yesterday I can't get a game going at all :damn:

WTF?

So what have Ubi achieved? Well they have successfully prevented all legitimate customers from playing, whilst allowing all pirated and stolen versions free reign. Something is wrong here isn't it? :nope:

I will be using Uk consumer law to return my copy for a refund. It is not of merchantable quality in that it doesn't work at all.

I will never buy another game from you again.

BP
03-08-10, 07:43 PM
Day three of this forsaken episode that is SHV.

Tried all day today. Unlike yesterday I can't get a game going at all :damn:

WTF?

So what have Ubi achieved? Well they have successfully prevented all legitimate customers from playing, whilst allowing all pirated and stolen versions free reign. Something is wrong here isn't it? :nope:

I will be using Uk consumer law to return my copy for a refund. It is not of merchantable quality in that it doesn't work at all.

I will never buy another game from you again.

This a lot worse than what EA had. At least with EA all you had to do was activate the game online and then you could play offline. But now all new games from EA don't require activations looks like they have learn there lesson. Its just ashamed that UBI is still to learn this lesson from EA. You would think UBI would have taken notice of the problems EA had and how EA have dropped the activations.

John Channing
03-08-10, 07:54 PM
Day three of this forsaken episode that is SHV.

Tried all day today. Unlike yesterday I can't get a game going at all :damn:

WTF?

So what have Ubi achieved? Well they have successfully prevented all legitimate customers from playing, whilst allowing all pirated and stolen versions free reign. Something is wrong here isn't it? :nope:

I will be using Uk consumer law to return my copy for a refund. It is not of merchantable quality in that it doesn't work at all.

I will never buy another game from you again.

Actually it is creeps like Skid-Row that are preventing you from playing. These sad little jerks couldn't crack the game sucessfully, so they have launched a DOS attack on Ubisofts servers as a form of "protest".

If you want to be pissed (and you have every right to be) be pissed at the people who are preventing you from playing the game you spent your money on. And it ain't Ubisoft.

JCC

jwilliams
03-08-10, 08:04 PM
Actually it is creeps like Skid-Row that are preventing you from playing. These sad little jerks couldn't crack the game sucessfully, so they have launched a DOS attack on Ubisofts servers as a form of "protest".

If you want to be pissed (and you have every right to be) be pissed at the people who are preventing you from playing the game you spent your money on. And it ain't Ubisoft.

JCC


And they have prob launched this attack knowing that if Ubi drop there OSP (DRM), then the pirated versions will work.
So Ubi cant give in because the pirates would have then won.

Blame the pirates for the DDoS. its just a shame us legit gamers get caught in the crossfire.

vonce1
03-08-10, 08:06 PM
Actually it is creeps like Skid-Row that are preventing you from playing. These sad little jerks couldn't crack the game sucessfully, so they have launched a DOS attack on Ubisofts servers as a form of "protest".

If you want to be pissed (and you have every right to be) be pissed at the people who are preventing you from playing the game you spent your money on. And it ain't Ubisoft.

JCC

well, I'm just generally pissed because I can't play the game I bought. I shouldn't care about hackers etc, and UBI should've forsee it. They should've know it's bound to happen this way. All I want is to play freakin game I paid for! is that too much to ask for???

this is all I get for $50:

http://farm5.static.flickr.com/4037/4418616426_5a1f8bae51_o.jpg

BP
03-08-10, 08:10 PM
I blame UBI for bringing this DRM in the first place they should have never have forced this on gamers. I don't have the game and i wont buy the game until this DRM is removed.

BP
03-08-10, 08:13 PM
Actually it is creeps like Skid-Row that are preventing you from playing. These sad little jerks couldn't crack the game sucessfully, so they have launched a DOS attack on Ubisofts servers as a form of "protest".

If you want to be pissed (and you have every right to be) be pissed at the people who are preventing you from playing the game you spent your money on. And it ain't Ubisoft.

JCC
Do you have proof it was Skid Row and it was a DOS attack. I wouldn't believe anything UBI say. For all you know they could be using this as a excuse like they do when there games don't sell well they blame the pirates.

longam
03-08-10, 08:17 PM
Everyone was so adamant about not buying it because of DRM, well lets be patient for DRM.

If the hacks cant get it the first 6 months they will move on to something else and the series will make a profit. After the fact they loose interest because its nothing new and no claim to fame if they do.

Ah, poor fella's.....

SteamWake
03-08-10, 08:18 PM
Actually it is creeps like Skid-Row that are preventing you from playing. These sad little jerks couldn't crack the game sucessfully, so they have launched a DOS attack on Ubisofts servers as a form of "protest".

Indeed.. but whom couldent see that comming.

Lets just hope they bore quickly.

Barosx2
03-08-10, 08:18 PM
Its like going to a car sales room, buying a car, taking it home...Then the Sales room staff coming round, taking your car locking it away in a garage...so thief's don't steal it, and you can't drive it!

When I bought the SHV I had a contract with the Shop..not with a hacker, since the shop isn't at fault, they must get the money back from Ubisoft for a second hand game that they can't sell again at "new" price.

{note} Hello, Been lurking for a few Months :)

Ships-R-Us
03-08-10, 08:19 PM
Do you have proof it was Skid Row and it was a DOS attack. I wouldn't believe anything UBI say. For all you know they could be using this as a excuse like they do when there games don't sell well they blame the pirates.

I feel it's possible that UBI is skirting the real cause which may be that they simply are running with an inadequate server platform....Henceforth it's easy for them to blame pirates while masquerading in their own Misfeasance and Malfeasance.

longam
03-08-10, 08:27 PM
I feel it's possible that UBI is skirting the real cause which may be that they simply are running with an inadequate server platform....Henceforth it's easy for them to blame pirates while masquerading in their own Misfeasance and Malfeasance.

Gota love the conspiracy theorist, but at the same time this also holds ground. There is no way they can predict the load needed just like Subsim, so we wait until the get up to speed and go on.

Ducimus
03-08-10, 08:28 PM
As i said in another thread, Right now, it is indeed Ubisofts fault, because they can't adequately protect their own servers, that their customers are tethered to. The failure of those servers, regardless of what data is being sent to it, IS on Ubi's shoulders.

Dowly
03-08-10, 08:33 PM
As i said in another thread, Right now, it is indeed Ubisofts fault, because they can't adequately protect their own servers, that their customers are tethered to. The failure of those servers, regardless of what data is being sent to it, IS on Ubi's shoulders.

Exactly.

This looks to me like an organised effort to show Ubi how weak the DRM in reality is.

vonce1
03-08-10, 08:34 PM
I feel it's possible that UBI is skirting the real cause which may be that they simply are running with an inadequate server platform....Henceforth it's easy for them to blame pirates while masquerading in their own Misfeasance and Malfeasance.

whatever the excuse is, it's WRONG. We, paying customers, shouldn't be punished in whichever way. I'm well aware this sim has potential with mods and patches, but I can't play it!! Servers are down! Defective product. UBI is not ready to deply their DRM in the way to prevent hackers and protect paying gamers. BTW I wasn't aware of this DRM scheme when I bought this game. I wouldn't buy it if I knew.

As of now 17:32 PST 3-8-2010 I can't play because the servers are down; been down whole afternoon. According to UBI rep I spoke with (Brian/Bryon/??) they'll restore them tomorrow. I guess so, unless they'll get under another hack attack...if I can't play tomorrow I'm returning the game back to amazon as defective product. Enough crap.

longam
03-08-10, 08:36 PM
Exactly.

This looks to me like an organised effort to show Ubi how weak the DRM in reality is.

They could do the same to SubSim, you going to blame Neal for his lack of protection?

razark
03-08-10, 08:43 PM
There is no way they can predict the load needed just like Subsim, so we wait until the get up to speed and go on.

Unlike Subsim, Ubi has internal tests of the DRM system. They wouldn't release it without testing, would they? So they can get metrics of the load on the server.

They also have (unlike Subsim), a marketing department, and various people to figure out prospective sales of their games.

So, yes, they could predict server loads. They may very well have enough server capacity to handle the paying customers.

longam
03-08-10, 08:46 PM
Unlike Subsim, Ubi has internal tests of the DRM system. They wouldn't release it without testing, would they? So they can get metrics of the load on the server.

They also have (unlike Subsim), a marketing department, and various people to figure out prospective sales of their games.

So, yes, they could predict server loads. They may very well have enough server capacity to handle the paying customers.

Well that was a nice speech but has nothing to do with DNS, IP addys of server , and script kiddies, and how the translation between to two work.

Herman
03-08-10, 08:48 PM
They could do the same to SubSim, you going to blame Neal for his lack of protection?

Only if SubSim charged me $50 for use of their forum services.

maurader
03-08-10, 08:51 PM
Gota love the conspiracy theorist, but at the same time this also holds ground. There is no way they can predict the load needed just like Subsim, so we wait until the get up to speed and go on.

I feel it's possible that UBI is skirting the real cause which may be that they simply are running with an inadequate server platform....Henceforth it's easy for them to blame pirates while masquerading in their own Misfeasance and Malfeasance.


Correct me if I am wrong but it appears that when SH5 first came out, there were people on this board reporting that there was no issues with the DRM. Then the sh*t hit the fan about 3 or 4 days later.
If I am not mistaken that would put it about the time that Assassins Creed II came out. This would lead one to believe the statement that UbiSoft has an inadequate server platform.

SH5 - Smaller release, no issues with the few people logging on.
AC2 - Much bigger release, so now Ubisofts servers are overloaded.

I also tend to recall that Ubisoft first reported that they were having issues with their servers being overloaded (before quickly changing their mind and reporting that people were hacking their servers).

I am a big SH fan and wanted it on day one but decided to wait until more games with the Ubisoft DRM came on line to see if their servers could handle it.

Seems like it cant so I guess SH5 may be out of the question for me.

Ships-R-Us
03-08-10, 08:52 PM
Only if SubSim charged me $50 for use of their forum services.

I heard that policy does'nt take effect until 7/2010 and it would only be $12.48.

vonce1
03-08-10, 08:54 PM
Correct me if I am wrong but it appears that when SH5 first came out, there were people on this board reporting that there was no issues with the DRM. Then the sh*t hit the fan about 3 or 4 days later.
If I am not mistaken that would put it about the time that Assassins Creed II came out. This would lead one to believe the statement that UbiSoft has an inadequate server platform.

SH5 - Smaller release, no issues with the few people logging on.
AC2 - Much bigger release, so now Ubisofts servers are overloaded.

I also tend to recall that Ubisoft first reported that they were having issues with their servers being overloaded (before quickly changing their mind and reporting that people were hacking their servers).

I am a big SH fan and wanted it on day one but decided to wait until more games with the Ubisoft DRM came on line to see if their servers could handle it.

Seems like it cant so I guess SH5 may be out of the question for me.

wait with the purchase because the game is totally unplayble now (servers are off so you can't play).

longam
03-08-10, 08:54 PM
Seems like it cant so I guess SH5 may be out of the question for me.

Well, ok then!

theluckyone17
03-08-10, 08:59 PM
Well that was a nice speech but has nothing to do with DNS, IP addys of server , and script kiddies, and how the translation between to two work.
There are a lot of companies that have built their systems to deal with DOS attacks.

The nail that sticks out is the one that gets pounded. Claim that you've got a really great DRM system, and the hackers are gonna do what they can do to interfere.

If most of us can see that, Ubisoft should've seen it, too. So why are they scrambling to fix the problem now, instead of fixing it beforehand?

Ships-R-Us
03-08-10, 09:02 PM
Only if SubSim charged me $50 for use of their forum services.

There are a lot of companies that have built their systems to deal with DOS attacks.

The nail that sticks out is the one that gets pounded. Claim that you've got a really great DRM system, and the hackers are gonna do what they can do to interfere.

If most of us can see that, Ubisoft should've seen it, too. So why are they scrambling to fix the problem now, instead of fixing it beforehand?

Because Ubisoft, evidenced by their behavior put investment dollars ahead of customer satisfaction.

pythos
03-08-10, 09:03 PM
Is this problem still going on as of March 8th? I am expecting my copy soon, and am hoping I don't have just a useless piece of plastic called a disc.

vonce1
03-08-10, 09:05 PM
Is this problem still going on as of March 8th? I am expecting my copy soon, and am hoping I don't have just a useless piece of plastic called a disc.

I can't play, servers are down. SoCal here 18:06 PST 3-8-2010; I'm really angry

razark
03-08-10, 09:07 PM
Well that was a nice speech but has nothing to do with DNS, IP addys of server , and script kiddies, and how the translation between to two work.

:06:

You commented on a post about Ubi providing a less-than-adequate server platform, stating that there way "no way they can predict the load needed". I merely pointed out, that they do have the tools. In your post, you failed to cover DNS, IPs, or script kiddies as well. I didn't figure I needed to mention them. The discussion was only about Ubi underestimating the servers needed.

Original post you were replying to:
I feel it's possible that UBI is skirting the real cause which may be that they simply are running with an inadequate server platform....Henceforth it's easy for them to blame pirates while masquerading in their own Misfeasance and Malfeasance.

jwilliams
03-08-10, 09:10 PM
Is this problem still going on as of March 8th? I am expecting my copy soon, and am hoping I don't have just a useless piece of plastic called a disc.

Yes another "DDoS Attack" started about 6hrs ago, and is contining.... And will prob continue for the next few weeks. atleast until one side gives in, or until Ubi get some protection from the DDoS.
I'd guess ubisoft would be the first to give in. They've got alot more too lose.
The DDos could continue for weeks... dosnt cost them anything to carry it out.

vonce1
03-08-10, 09:13 PM
Yes another "DDoS Attack" started about 6hrs ago, and is contining.... And will prob continue for the next few weeks. atleast until one side gives in, or until Ubi get some protection from the DDoS.
I'd guess ubisoft would be the first to give in. They've got alot more too lose.
The DDos could continue for weeks... dosnt cost them anything to carry it out.
that's just great news to hear .... :(

pricks at ubisoft pissed off bunch of people, but why we paying customers need to suffer? it's not right at all. I will never ever buy another UBI game protected with online DRM. Period. Hackers or not, that's it.

FIREWALL
03-08-10, 09:18 PM
Why clutter this website with the Samo-Samo. :roll:


Post something original. :yep:
__________________

karamazovnew
03-08-10, 09:19 PM
http://www.gamespot.com/news/6253104.html?tag=latestheadlines;title;3

Notably, within a day of Assassin's Creed II's launch in Europe, tech blog InfoAddict reported that Ubisoft's new DRM system had already been cracked. Ubisoft quickly responded to these reports, stating on its official Twitter feed that any claim that a cracked version of Assassin's Creed II exists is false and that anyone who acquires a pirated version of the game will find that it is "not complete."

Now I get it.. silly me!!! Guys, we're using pirated copies, that's why SH5 appears to be incomplete. :03: The devs must've given the "for-pirate-suckers" version to the printing companies by mistake... :rotfl2: The real finished version must be on the net now...

The above post was a joke, in case you haven't noticed already...

mikeydredd
03-08-10, 09:23 PM
Well, it has to be some thing :03:


But not every thing :har::woot:

sideways
03-08-10, 09:28 PM
the biggest problem right now is that the pirated versions ARENT complete.

if the pirates had an easy to use crack, then we could clearly and easily state that ubi's measures didn't work.

the issue is - ubi may have ****ed over a bunch of paying customers, but they're all patting each other on the back about how they've stopped the pirates. because for now - they have. pirated versions don't work properly, and ubi are viewing this whole cluster**** as a huge success. :nope:

trollchi
03-08-10, 09:41 PM
Before I bought SH5 I decided to download the Pirated copy just to see if I could play the game at all with my pc. Everything worked on the pirated copy in single play.:arrgh!: I have removed that copy and replaced it with proper $50.00 / DRM :stare: version. :down:

I just wanted to let people know that the Pirated game is patched and does not need an internet connection. the iso file is the same as the one I bought.

:damn:D:damn:R:damn:M

Arclight
03-08-10, 09:52 PM
Is it a bird, is it a plane?! No, it's the banhammer!

* http://www.youtube.com/watch?v=zUe-Ebe8dWU&NR=1