Activation Code

[Koondawg]

Well here I make a new install and add the GWX in...try to launch and it asks me for a product key...Now I bought this from D2D and digital dowload for SH3 as far as I can remember doesn't need a key...what gives..
any help would be appreciated...

KD

[Madox58]

When you bought from D2D,
They sent a code by E-mail
Check you e-mail stuff.

[Koondawg]

Well heres the kicker...I went to my account and ( I have bought both RS and SH3 from there...) my RS does show a reg key but sh3 doesn't. I just clicked send info for both games. I recieved one for RS but not for sh3, and upon looking in original emails didn't find one either...I did skip the installation of gamespy when I reinstalled...would that matter?

KD

[Madox58]

No, The Game spy stuff does not matter.
But D2D does send a key by E-Mail.
I have the U-Boat add-on for SH4 and Il-2 something or other
from them.

Both times I got an E-Mail with a Key.

You need to contact them with as much info as you can give them.
They have been pretty good with correcting problems
from what I have read.

If you paid with a Credit Card?
That information is recorded.
So, it may be a bit of a hastle,
but it should all work out.
:yep:

[Koondawg]

Im downloading it again from D2D...well see when its finished it I get a key...

Thanks P :up:

KD

[Koondawg]

once again...heres the end of the download

The Silent Hunter 3® game does not require a unique key to unlock the game.

KD

[Koondawg]

Here we go round the mulberry bush.....

first sent to D2D, they referred me back to ubi...Ubi then returns the volly and now its back in D2D's court....are we making progress...stay tuned..same bat channel, same bat time


(latest email back to D2D)
Julie:

Here is a copy of what Ubi sent me...referring me back to you...will this ever end?

Recently you requested personal assistance from our online support
center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it
within the next 21 days.

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If your issue remains unresolved, you can update your question from
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Subject
---------------------------------------------------------------
I purchased SH3 through a D2D download. I have recently reformatted and upon ...


Discussion Thread
---------------------------------------------------------------
Response (Jason) - 12/29/2008 07:50 PM
Tex,

Unfortunately, we do not have access to information needed to resolve this issue. To contact the correct support department, please use the email and/or web address at the bottom of the email that you received when the game was purchased.

Customer (Tex Tucker) - 12/27/2008 03:03 PM
I purchased SH3 through a D2D download. I have recently reformatted and upon installing SH3 again it is asking me for an activation key. The game did not come with one. They have referred me to this site for the solution.
Any help would be appreciated..
Thank You
Allan

Auto-Response - 12/27/2008 03:03 PM
Title: I Need replacement for lost or damaged Game CD or Manual
Link: http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=205&p_created=961794660 (http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=205&p_created=961794660)

Title: CD Protection System Activation Problems
Link: http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=10300&p_created=1111013249 (http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=10300&p_created=1111013249)

Title: What Ports are Required to Play Silent Hunter III Online?
Link: http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=10386&p_created=1112633229 (http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=10386&p_created=1112633229)

Title: I Cannot Reload External Torpedoes. What is Wrong?
Link: http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=10633&p_created=1127838030 (http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/popup_adp.php?p_faqid=10633&p_created=1127838030)



Question Reference #081227-000525
---------------------------------------------------------------
Product Level 1: PC
Product Level 2: Silent Hunter 3
Category Level 1: Registration / Activation
Date Created: 12/27/2008 03:03 PM
Last Updated: 12/29/2008 07:50 PM
Status: Solved


[---001:002422:27351---]



--- On Fri, 12/26/08, Customer Service - Direct2Drive <Direct2drivesupportcenter@ign.com> wrote:

From: Customer Service - Direct2Drive <Direct2drivesupportcenter@ign.com>
Subject: Ticket #2833-7131878: Response ()
To: kemoman@sbcglobal.net
Date: Friday, December 26, 2008, 8:10 AM

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Solution:Hi Allan,
We're sorry for the inconvenience, but you will need to contact Ubisoft support in regards to your game activations or licenses. We unfortunately do not have access to their system to reset your licenses.

You may contact them at http://support.ubi.com (http://support.ubi.com/)

Feel free to contact me with any more questions you might have. Happy Holidays.
Kind Regards,
Julie Lessard Lead Account Specialist,
Customer Service


Ticket Information:Ticket #:2833-7131878Date Created:12/25/2008 5:58 PM PDTSubject of your request (please select):GAMES - Activation Help - TroubleshootingPlease provide as many details as possible including any error messages.:I recently did a reinstall of SH3 and its now asking me for a product key. I dont think there was one to start with...can you help?
To update or check the status of this Ticket:- Go to: http://supportcenteronline.com/ics/support/default.asp?deptID=3091&ticketID=7131878 (http://supportcenteronline.com/ics/support/default.asp?deptID=3091&ticketID=7131878)- Log in, and you will be automatically taken to the Ticket page.
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