Loading saved games on patrol 4 cause "Send Error Report"?

[Systemlord]

tuddley3 (http://webmail.west.cox.net/do/redirect?url=http%253A%252F%252Fforums.ubi.com%252 Feve%252Fpersonal%253Fx_myspace_page%253Dprofile%2 526s%253D400102%2526u%253D4641077364) from Ubisoft's own forum said that I should post my question here. Here it go's: Whenever I try to load a saved game on patrol 4, while loading near the end of the loading it gives me, "Send Error Report" every single time. I can load any of my previously saved games on patrols 1-3 work flawlessly. I have started over three times on patrol 4, sooner or later my saved games in patrol 4 just go's to hell/crashing with Send Error Report. I am not running any mods nor do I know anything about mods, I like to keep it simple. I don't see how 1-3 could have gone so nice, and all of a sudden it just craps on me like this. Surely someone else has had this same problem, I just can't believe that Ubisoft's own forums had no solution to the problem!!:down: So I ask for your help before I toss this lovely game, I can't believe Ubisoft kicked me to the curb!:down:

[gAiNiAc]

Take a look here:

http://www.subsim.com/radioroom/showthread.php?t=109293


Some tips..........

Folks seem to have luck avoiding this nasty bug by making sure they save only when on the map screen. It also seems to be good measure to name each save individually.

For instance I use WP 1-1, WP 1-2, WP 1-3....etc....

War Patrol 1 save 1, War Patrol 1 save 2........

Nasty bug. I haven't run into it since I've adopted the same precautions, but it's still to early in my second career to tell........

[gAiNiAc]

P.S.

Welcome to Subsim. Good bunch of folks here.

[Webster]

i always double save games with one named "quick save" so if i mess up i can recover it. after restarting game if the quick save works ok i save it as my regular save point.

its also possable your maxing out your temp file storage on your drive.

when was the last time you did a disk cleanup and cleared your temp files?

[Systemlord]

My HDD is kept very clean and I defrag sometimes twice a week (75% free space)depending on how much I play. I name my saves mission save 1-10 in each patrol, but save over them all sooner or later. I have a pretty powerful PC, I have AF 16x, AA 8x everything max out and still running fast frames per second. The thing that gets me is every one of my 10 saves becomes unloadable after the crash - Send Error Report. Lastnight someone showed my that my short cut has gu.exe instead of sh4.exe and traced this to many problems and bug causes over at Ubisoft's forums. He said that after patching 1.4 his short cut changed from sh4.exe to gu.exe. What does yours say?

[Systemlord]

i always double save games with one named "quick save" so if i mess up i can recover it. after restarting game if the quick save works ok i save it as my regular save point.

its also possable your maxing out your temp file storage on your drive.

when was the last time you did a disk cleanup and cleared your temp files?

I have never cleaned this temp file storage, because the last time I deleted this temp file storage I lost a lot of stuff that I download years earlyier, like sunjava, Adode Reader, Win rar etc... I don't even know where this temp file storage is located, I can only find it if I run the cleaning disk program.

[Webster]

i did a new install to use 1.5 so i never loaded 1.4

the files im talking about are the temp internet files not storage files and the disk cleanup utility will purge them. you can decide how much space is used by your computer so its not about how big your hard drive is. they fill up as you use the computer so a large download or large game save can fill it up with a gig or two of data which could, i repeat could, have a slowing down effect on game saves and if it needs more room it dumps some data to make room for new data. its mainly for storing copies with all the details of web pages so they pop up faster, it doesnt have to ask what to put where because it already has this info stored in the temp files memory. its also how the computer can start right back up at the spot you paused it without reloading and without missing a beat, thats the temp files storing all that data but as the name says its temporary so it changes by what your doing.

if you've got a up to date system it should be fine though.

[Systemlord]

i did a new install to use 1.5 so i never loaded 1.4

the files im talking about are the temp internet files not storage files and the disk cleanup utility will purge them. you can decide how much space is used by your computer so its not about how big your hard drive is. they fill up as you use the computer so a large download or large game save can fill it up with a gig or two of data which could, i repeat could, have a slowing down effect on game saves and if it needs more room it dumps some data to make room for new data. its mainly for storing copies with all the details of web pages so they pop up faster, it doesnt have to ask what to put where because it already has this info stored in the temp files memory. its also how the computer can start right back up at the spot you paused it without reloading and without missing a beat, thats the temp files storing all that data but as the name says its temporary so it changes by what your doing.

if you've got a up to date system it should be fine though.

Are you saying theres a new patch out for SH4, or is this 1.5 patch for the expansion to SH4? So its a good idea to delete my temporary internet files before plunging into any game? Mine is set to 1GB, should I make it 2GB in size?

[gimpy117]

no problem with me....

[Systemlord]

no problem with me....

Huh...? What does "no problem with me" mean?

[Webster]

Are you saying theres a new patch out for SH4, or is this 1.5 patch for the expansion to SH4? So its a good idea to delete my temporary internet files before plunging into any game? Mine is set to 1GB, should I make it 2GB in size?

sh4 ubm v1.5 is an expansion to the game but it really changes how the game works, it loads faster and has a lot more you can do in the game.

it will take the original sh4 v1.0 game and update it all the way to v1.5 without needing to install any other other patches. (for $10 you cant beat it)


as far as a setting to use for the temp internet files the default setting is 1024mb or 1gb

1gb is fine but it would be good to clear it before you play games that take a lot of memory. (ones with large save files)

sometimes its set to a lower number to help a computers speed if ram is limited, when i only had 2gb of ram i set mine at 512mb and it helped me a lot.

sometimes mine is full and sometimes its not even though it doesnt feel like im doing much but a few downloads and a little websurfing can fill it up quick so it definately wouldnt hurt to clear it before playing games.

maybe what happened to you was somehow related to that large saved files bug thing? i never heard of more than one saved file being corrupted all at the same time.

[Systemlord]

Are you saying theres a new patch out for SH4, or is this 1.5 patch for the expansion to SH4? So its a good idea to delete my temporary internet files before plunging into any game? Mine is set to 1GB, should I make it 2GB in size?

sh4 ubm v1.5 is an expansion to the game but it really changes how the game works, it loads faster and has a lot more you can do in the game.

it will take the original sh4 v1.0 game and update it all the way to v1.5 without needing to install any other other patches. (for $10 you cant beat it)


as far as a setting to use for the temp internet files the default setting is 1024mb or 1gb

1gb is fine but it would be good to clear it before you play games that take a lot of memory. (ones with large save files)

sometimes its set to a lower number to help a computers speed if ram is limited, when i only had 2gb of ram i set mine at 512mb and it helped me a lot.

sometimes mine is full and sometimes its not even though it doesnt feel like im doing much but a few downloads and a little websurfing can fill it up quick so it definately wouldnt hurt to clear it before playing games.

maybe what happened to you was somehow related to that large saved files bug thing? i never heard of more than one saved file being corrupted all at the same time.

I don't emty my temporary internet files often, maybe twice a week at best after surfing for hours a day. I think that might have been why I was having so much trouble, you think? :lol: After deleting my temp internet files I have played through 3 refits and have every two saves I exit to Windows and check the loading status, so far so good after 10 saves.

[Webster]

well i still dont see how that should effect anything else but the last save.

are you sure you havent recently installed or uninstalled any mods? or used the silent 3ditor to open a file?

the 3ditor can sometimes mess things up if you arent carefull, its a great tool but it still has a few minor bugs still being worked out.

[Systemlord]

well i still dont see how that should effect anything else but the last save.

are you sure you havent recently installed or uninstalled any mods? or used the silent 3ditor to open a file?

the 3ditor can sometimes mess things up if you arent carefull, its a great tool but it still has a few minor bugs still being worked out.

I wouldn't even know how to install a mod, I don't completely understand them or why people use them. I checked my temp storage file size, it was 4GB in size. I lowered it to 1024MB. Also I was wondering tonight while I was saving a patrol weather saving over an existing saved game could corrupt some of my saves, because I have been overwriting save after save after save before when I was having problems. My saves look like this, War Patrol 4 Save 1 through 11. Now I'm afraid to overwrite them thinking it will bring the loading problems back.

[gimpy117]

no problem with me....
Huh...? What does "no problem with me" mean?

never had that issue

cept 1.5 did mess up a sweet save....over 1,000,000 tons too:damn:...half my 3/4 of the crew were LT's

[Systemlord]

Yea, Yea!:up: I have just comfirmed why my saved games has been getting corrupted. I purposely saved War Patrol 4 Saves 10 and 11 while being very close to a large shipping convoy. I then exited to Windows and tried to load both War Patrol 4 Saves 10 & 11 and got on both Send Error Report. Saves 1 through 9 were uneffected and loaded them without any problems at all. This means overwriting a previously saved game that was near other ships starts all the loading issues in SH4. The first three times I started over, I would overwrite other saved games countless times.


So this means I saved my games on an already corrupt save that had ships near by, and by overwriting it caused the newer save to be corrupted to. I have deleted both 10 & 11 saved games to prevent this god awful thing from starting anew mess. What we need is for someone like a mod to duplicate what I have done and maybe include this in the next patch.:up:

UPDATE
I have just duplicated this problem again on saves 10 & 11, saving near a shipping convoy. Now I/we know for sure what causes some of the loading issues in SH4, if someone else can duplicate what I have done that would only benefit everyone.

[Webster]

Yea, Yea!:up: I have just comfirmed why my saved games has been getting corrupted. I purposely saved War Patrol 4 Saves 10 and 11 while being very close to a large shipping convoy. I then exited to Windows and tried to load both War Patrol 4 Saves 10 & 11 and got on both Send Error Report. Saves 1 through 9 were uneffected and loaded them without any problems at all. This means overwriting a previously saved game that was near other ships starts all the loading issues in SH4. The first three times I started over, I would overwrite other saved games countless times.


So this means I saved my games on an already corrupt save that had ships near by, and by overwriting it caused the newer save to be corrupted to. I have deleted both 10 & 11 saved games to prevent this god awful thing from starting anew mess. What we need is for someone like a mod to duplicate what I have done and maybe include this in the next patch.:up:

UPDATE
I have just duplicated this problem again on saves 10 & 11, saving near a shipping convoy. Now I/we know for sure what causes some of the loading issues in SH4, if someone else can duplicate what I have done that would only benefit everyone.

glad you got it squared away, you cant save with anything AI generated like planes or ships nearby, the game cant seam to handle it. it is a well known bug and you should have read about it somewhere when you were reading other posts with save problems to help you fix your problem. its my fault for not bringing it up in the first post, i just assumed you knew about it. i have also heard you should come to a complete stop on the surface before saving as well or you may come out of the save with imediate hull damage if in shallow waters.

[Systemlord]

Yea, Yea!:up: I have just comfirmed why my saved games has been getting corrupted. I purposely saved War Patrol 4 Saves 10 and 11 while being very close to a large shipping convoy. I then exited to Windows and tried to load both War Patrol 4 Saves 10 & 11 and got on both Send Error Report. Saves 1 through 9 were uneffected and loaded them without any problems at all. This means overwriting a previously saved game that was near other ships starts all the loading issues in SH4. The first three times I started over, I would overwrite other saved games countless times.


So this means I saved my games on an already corrupt save that had ships near by, and by overwriting it caused the newer save to be corrupted to. I have deleted both 10 & 11 saved games to prevent this god awful thing from starting anew mess. What we need is for someone like a mod to duplicate what I have done and maybe include this in the next patch.:up:

UPDATE
I have just duplicated this problem again on saves 10 & 11, saving near a shipping convoy. Now I/we know for sure what causes some of the loading issues in SH4, if someone else can duplicate what I have done that would only benefit everyone.

glad you got it squared away, you cant save with anything AI generated like planes or ships nearby, the game cant seam to handle it. it is a well known bug and you should have read about it somewhere when you were reading other posts with save problems to help you fix your problem. its my fault for not bringing it up in the first post, i just assumed you knew about it. i have also heard you should come to a complete stop on the surface before saving as well or you may come out of the save with imediate hull damage if in shallow waters.

Yea lastnight when I loaded save 9 first thing number one says is were taking damage sir, even though were not. Also number one kept saying torpedo missed sir over and over again, then my subs engines stopped. I'll abide by the rules and come to a complete stop.:rotfl: I want to thank everyone for you help, now I can play right through SH4 I hope without anymore issues.

[Systemlord]

Well it seems I'm having trouble again in patrol 4 with the saves getting corrupted only after the 10th save, before save 10 are ok. It seems if I go to an area where there are not a lot going on my saves tend to be ok. When you say not to save with contacts (ships nearby) near, do you mean all those square map contact updates to? You never really know how many ships are nearby if you are not detecting them, Ubisoft needs to fix this bug like a year ago. One should never have to constantly check each save just to be sure your saves are ok, this is a pain in the....!

[Systemlord]

Damn this problem loading saved games seems random or something, why am I having all the problems? I have waisted countless hours tonight on this unfinished product, on save 10 which is fine I get to hear my officer repeat "torpedo missed Sir" over and over and over and over and over!!:damn: I am doing everything suggested and its not enough to keep from getting bad saves, I save my game on the map screen with 0 ships anywhere near me and still! :nope: I cannot go on like this, something must be done before I continue waisting my valuable time. All I ask is for a product that works, its no secret that when this game first came out that there was an up roar of thousands of people complaining about SH4 being broken and unplayable. How many people believe that by uninstalling and then reinstalling the game will fix the problem?

I have another question: Because I didn't adopt the suggestions about saving with no ships nearby early on in the beginning of playing SH4, you think thats why I'm having problems now? In War Patrol 1,2,3 I did save a lot of the time with ships very close to me and was wondering if thats affecting me now. Anyone have anymore suggestions before....?

[Webster]

Well it seems I'm having trouble again in patrol 4 with the saves getting corrupted only after the 10th save, before save 10 are ok. It seems if I go to an area where there are not a lot going on my saves tend to be ok. When you say not to save with contacts (ships nearby) near, do you mean all those square map contact updates to? You never really know how many ships are nearby if you are not detecting them, Ubisoft needs to fix this bug like a year ago. One should never have to constantly check each save just to be sure your saves are ok, this is a pain in the....!


it has been my experience that anything near enough to be reported by radar, as a sensor contact, or within visual range will cause issues. i have heard that if the shallow water warning is on that can cause issues too but i havent experienced it.

what happens is the game tries to save this contact but since it is a randomly generated thing, it cant save anything specific so it saved "incomplete" as it were which is what causes the fault.

what i do to save is use time compression to zip over to an open area nearby and then save there so im not near anything


at this point it would be a good idea to uninstall the game then open your my documents folder and delete the sh4 folder there, then reinstall sh4 v1.0, then install either sh4 patch v1.4 or the ubm v1.5 expansion but not both.

you will lose all your saves but you need to start over fresh and then determine if you are still having problems.

[Systemlord]

Before I run CCleaner do you have any suggestions on how to only remove SH4 entries? I have never used it before and don't want to screw my whole Windows installation. I have more than one Ubisoft game installed, so some help running CCleaner would be appreiciated (http://www.google.com/search?hl=en&sa=X&oi=spell&resnum=0&ct=result&cd=1&q=appreiciated&spell=1).

[Webster]

Before I run CCleaner do you have any suggestions on how to only remove SH4 entries? I have never used it before and don't want to screw my whole Windows installation. I have more than one Ubisoft game installed, so some help running CCleaner would be appreiciated (http://www.google.com/search?hl=en&sa=X&oi=spell&resnum=0&ct=result&cd=1&q=appreiciated&spell=1).

you dont need to run CCleaner, all you need to do is go to add/remove programs in the control panel of windows.

remove sh4, then open your "my documents" file and delete "SH4" folder then open "C drive/ programs/ ubisoft" and make sure the sh4 folder was deleted, usually jsgme or something is left behind so the folder is still there, if its still there manually delete it and reboot your computer.

reinstall sh4 v1.0 then ubm v1.5, thats it your done and sh3 is uneffected by it.

[Systemlord]

Before I run CCleaner do you have any suggestions on how to only remove SH4 entries? I have never used it before and don't want to screw my whole Windows installation. I have more than one Ubisoft game installed, so some help running CCleaner would be appreiciated (http://www.google.com/search?hl=en&sa=X&oi=spell&resnum=0&ct=result&cd=1&q=appreiciated&spell=1).

you dont need to run CCleaner, all you need to do is go to add/remove programs in the control panel of windows.

remove sh4, then open your "my documents" file and delete "SH4" folder then open "C drive/ programs/ ubisoft" and make sure the sh4 folder was deleted, usually jsgme or something is left behind so the folder is still there, if its still there manually delete it and reboot your computer.

reinstall sh4 v1.0 then ubm v1.5, thats it your done and sh3 is uneffected by it.
I can install patch v1.5 even though I don't have the expansion pack? :huh: Does this patch v1.5 fix anything in SH4?

[Webster]

I can install patch v1.5 even though I don't have the expansion pack? :huh: Does this patch v1.5 fix anything in SH4?


no, no, sorry install sh4 game v1.0 then patch 1.4 after (sorry, i thought you had 1.5)

[Systemlord]

Ok will do, I'm downloading v1.4 patch again just incase it somehow got corrupted the first time I downloaded it. I was thinking about something you said WEBSTER about saving with no contacts near, you think choosing "Realistic Sensors" would help me from getting bad saves since its purpose is to put up more contacts? Thanks WEBSTER.:D

[Webster]

Ok will do, I'm downloading v1.4 patch again just incase it somehow got corrupted the first time I downloaded it. I was thinking about something you said WEBSTER about saving with no contacts near, you think choosing "Realistic Sensors" would help me from getting bad saves since its purpose is to put up more contacts? Thanks WEBSTER.:D

not sure it would make a difference but you could try it. i believe you would get less contacts since real sensors i think would detect at a less acurate level and not as far a distance as the game does stock.