Can I get some Computer Tech help Please

FIREWALL · 06-23-08, 01:11 PM

Hi All

Hope you all can help.

I have a HP Pavilion\ Altec Lansing laptop.

When I go to turn it on I get the Windows blackscreen with the, Start Windows Normallly, Last known Config, ect. ect.

It then goes to the Windows xp with the little lite bar . So far so good. then I get a blue screen with this.

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file)
\SystemRoot\System32\Config\SOFTWARE
It ic corrupt, absent, or not writable.
Beginng dump of physical memory
Physical memory dump complete.
Contact your system administrator
or technical support group
for further assistance

Then it cycles back thru the same thing over and over.

Any ideas how I can fix this ?

I Thank You all for any help.

Am standing by.

DeepIron · 06-23-08, 01:55 PM

Your Windows install is hosed... Try this: http://www.kellys-korner-xp.com/xp_sys32.htm

Otherwise, reformat your hard drive and re-install Windows... Hope you have/had a backup or your important stuff...

SUBMAN1 · 06-23-08, 01:58 PM

Try your last known good configuration. The Hive is your registry. A restore point might save you, otherwise, your are completely screwed. Sorry to tell you that.

You might be able to load the Hive offline and re-save it, but good luck!

-S

SUBMAN1 · 06-23-08, 02:07 PM

One more thought - try fixing data corruption on the driver with a chkdsk /f or /r

I'm guessing the most likely reason however for this failure is likely due to hardware failure on the drive itself. the chkdsk /r option may get it working again. You'll need to do that from a repair recovery screen however.

Modern hard drives of the IDE flavor are designed for cheap manufacture unfortunately. Where SCSI or the older MFM RLL type drives needed to be made perfect, IDE drives are not. Instead IDE drives incorporate what is known as S.M.A.R.T. technology and are designed cheaply with cheap not always perfect platters. What the drive does with smart onboard is that it has a fail-over platter in with the normal platters. As parts of your original platters fail, it fails to the fail over platter. How much has failed over is recorded by SMART and that is how it knows the integrety of your drive. A drive with poor integrity has a lot of crap loaded on the fail over platter and is likely to fail completly.

Just a little bit of worthless knowledge for ya!

-S

PS. SMART screws up from time to time too!

FIREWALL · 06-23-08, 02:23 PM

Hi Guys and thx for responding.

As it was cycling thru I noticed in bottom left corner a choice of F-2

Clicked it and got a blue screen with

" Insert disk labeled "Windows Automated System Recovery Disk into floppy drive.

Will that help ?

SUBMAN1 · 06-23-08, 02:30 PM

Quote:

Originally Posted by FIREWALL

Hi Guys and thx for responding.

As it was cycling thru I noticed in bottom left corner a choice of F-2

Clicked it and got a blue screen with

" Insert disk labeled "Windows Automated System Recovery Disk into floppy drive.

Will that help ?

You need to get to a command prompt outside of one requiring the registry to see if you can repair the disk. Boot your original XP CD-ROM in the drive and it will have an option for that.

-S

FIREWALL · 06-23-08, 03:05 PM

Quote:

Originally Posted by SUBMAN1

Quote:

Originally Posted by FIREWALL

Hi Guys and thx for responding.

As it was cycling thru I noticed in bottom left corner a choice of F-2

Clicked it and got a blue screen with

" Insert disk labeled "Windows Automated System Recovery Disk into floppy drive.

Will that help ?

You need to get to a command prompt outside of one requiring the registry to see if you can repair the disk. Boot your original XP CD-ROM in the drive and it will have an option for that.

-S

Tried that with original 6mo old hdd and new hard drive.

It ran thru some fies then said "Setup did not find any hard disk drives installed in your computer.

????

FIREWALL · 06-23-08, 07:48 PM

I was kinda hopeing I might get a fix here.

I guess I'll have to take it to the shop.

Thank's again for trying to help.

em2nought · 06-23-08, 08:09 PM

I'd try burning an Ultimate Boot Disc, using it to reformat, and then install your operating system before I'd go and pay somebody. Did that on a friends hosed computer that was sort of stuck like this.

SUBMAN1 · 06-24-08, 12:44 PM

Quote:

Originally Posted by FIREWALL

Quote:

Originally Posted by SUBMAN1

Quote:

Originally Posted by FIREWALL

Hi Guys and thx for responding.

As it was cycling thru I noticed in bottom left corner a choice of F-2

Clicked it and got a blue screen with

" Insert disk labeled "Windows Automated System Recovery Disk into floppy drive.

Will that help ?

You need to get to a command prompt outside of one requiring the registry to see if you can repair the disk. Boot your original XP CD-ROM in the drive and it will have an option for that.

-S

Tried that with original 6mo old hdd and new hard drive.

It ran thru some fies then said "Setup did not find any hard disk drives installed in your computer.

????

That is because you need a driver disk to get your HD's online - you have a non standard controller, like a RAID or so.

-S

FIREWALL · 06-24-08, 02:46 PM

I can only get into the meager bios.

It won't let me use any cd;s I have.

I can only get into the bios and it says "SYSTEM BOARD ID 30A6"

Wolfehunter · 06-24-08, 03:04 PM

Almost starting to sound like a hardware issue.

Did you update the bios firmware? Is your laptop new or old?

If new bring it back and get it fixed or exchanged.

If old then you maybe out of luck if some controler chips are fried if you can't see HDDs or CDs.

Or you changed something in the bios settings and removed the HDD as an active device.

in your first post it looks like corrupt HDD. Scandisk can work if you have an old 98 sec floppy boot disk.

Try here.

http://www.bootdisk.com/

Or try your luck with HP

http://welcome.hp.com/country/ca/en/...isplay=support

Good luck dude.

FIREWALL · 06-24-08, 03:23 PM

Hi Wolfhunter

It won't let me post.

I can acess the computer.

The only thing it will let me do is open the meager bios.

Btw it is 1yo.

Wolfehunter · 06-24-08, 04:05 PM

Quote:

Originally Posted by FIREWALL

Hi Wolfhunter

It won't let me post.

I can acess the computer.

The only thing it will let me do is open the meager bios.

Btw it is 1yo.

First off what do you mean you can't post?
HP website?

Do you have a antivirus or firewall and or Spybot running to help your system stay clean?

you can try this software from MS.

http://support.microsoft.com/kb/890830

Download it and run it. Some times this works better than Norton but takes forever.

Do you still have warranty 1 or more? If so then you can get service, Call them,

http://welcome.hp.com/country/us/en/contact_us.html

Call them below in the contact #. See what they say or do online chat.

FIREWALL · 06-24-08, 04:28 PM

Hee Hee Lets see if I can make this Clear.

When you push the ON buttom all you see is a blackscreen with HP invent and in the bottom left corner :

press <esc> to change boot order
press<F10> to enter Setup <F12> to boot from Lan

for 20 seconds then blackscreen with a - in top left corner.

Thats it.

06-23-08, 01:11 PM	#1
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	Can I get some Computer Tech help Please Hi All Hope you all can help. I have a HP Pavilion\ Altec Lansing laptop. When I go to turn it on I get the Windows blackscreen with the, Start Windows Normallly, Last known Config, ect. ect. It then goes to the Windows xp with the little lite bar . So far so good. then I get a blue screen with this. STOP: c0000218 {Registry File Failure} The registry cannot load the hive (file) \SystemRoot\System32\Config\SOFTWARE It ic corrupt, absent, or not writable. Beginng dump of physical memory Physical memory dump complete. Contact your system administrator or technical support group for further assistance Then it cycles back thru the same thing over and over. Any ideas how I can fix this ? I Thank You all for any help. Am standing by. __________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???

06-23-08, 01:55 PM	#2
DeepIron Sea Lord Join Date: Aug 2007 Location: Too far from the Pacific right now... Posts: 1,634 Downloads: 0 Uploads: 0	Your Windows install is hosed... Try this: http://www.kellys-korner-xp.com/xp_sys32.htm Otherwise, reformat your hard drive and re-install Windows... Hope you have/had a backup or your important stuff... __________________ RFB / RSRDC Beta Tester RFB / RSRDC Modding Forum: http://forum.kickinbak.com/index.php RFB Top Post link: http://www.subsim.com/radioroom/showthread.php?t=125529 RFB Loadout: RFB_V1.52_102408: RFB_V1.52_Patch_111608: RSRDC_RFBv15_V396

06-23-08, 01:58 PM	#3
SUBMAN1 Rear Admiral Join Date: Apr 2005 Posts: 11,866 Downloads: 0 Uploads: 0	Try your last known good configuration. The Hive is your registry. A restore point might save you, otherwise, your are completely screwed. Sorry to tell you that. You might be able to load the Hive offline and re-save it, but good luck! -S __________________

06-23-08, 02:07 PM	#4
SUBMAN1 Rear Admiral Join Date: Apr 2005 Posts: 11,866 Downloads: 0 Uploads: 0	One more thought - try fixing data corruption on the driver with a chkdsk /f or /r I'm guessing the most likely reason however for this failure is likely due to hardware failure on the drive itself. the chkdsk /r option may get it working again. You'll need to do that from a repair recovery screen however. Modern hard drives of the IDE flavor are designed for cheap manufacture unfortunately. Where SCSI or the older MFM RLL type drives needed to be made perfect, IDE drives are not. Instead IDE drives incorporate what is known as S.M.A.R.T. technology and are designed cheaply with cheap not always perfect platters. What the drive does with smart onboard is that it has a fail-over platter in with the normal platters. As parts of your original platters fail, it fails to the fail over platter. How much has failed over is recorded by SMART and that is how it knows the integrety of your drive. A drive with poor integrity has a lot of crap loaded on the fail over platter and is likely to fail completly. Just a little bit of worthless knowledge for ya! -S PS. SMART screws up from time to time too! __________________

06-23-08, 02:23 PM	#5
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	Hi Guys and thx for responding. As it was cycling thru I noticed in bottom left corner a choice of F-2 Clicked it and got a blue screen with " Insert disk labeled "Windows Automated System Recovery Disk into floppy drive. Will that help ? __________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???

06-23-08, 07:48 PM	#8
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	I was kinda hopeing I might get a fix here. I guess I'll have to take it to the shop. Thank's again for trying to help. __________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???

06-23-08, 08:09 PM	#9
em2nought Ocean Warrior Join Date: Mar 2004 Posts: 3,268 Downloads: 0 Uploads: 0	I'd try burning an Ultimate Boot Disc, using it to reformat, and then install your operating system before I'd go and pay somebody. Did that on a friends hosed computer that was sort of stuck like this. __________________ Looks like we need a Lemon Law for Presidents now! DNC sold us a dud, and they knew it.

06-24-08, 02:46 PM	#11
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	I can only get into the meager bios. It won't let me use any cd;s I have. I can only get into the bios and it says "SYSTEM BOARD ID 30A6" __________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???

06-24-08, 03:04 PM	#12
Wolfehunter Crusty Capt. Join Date: Sep 2007 Posts: 2,752 Downloads: 40 Uploads: 25	Almost starting to sound like a hardware issue. Did you update the bios firmware? Is your laptop new or old? If new bring it back and get it fixed or exchanged. If old then you maybe out of luck if some controler chips are fried if you can't see HDDs or CDs. Or you changed something in the bios settings and removed the HDD as an active device. in your first post it looks like corrupt HDD. Scandisk can work if you have an old 98 sec floppy boot disk. Try here. http://www.bootdisk.com/ Or try your luck with HP http://welcome.hp.com/country/ca/en/...isplay=support Good luck dude. __________________

06-24-08, 03:23 PM	#13
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	Hi Wolfhunter It won't let me post. I can acess the computer. The only thing it will let me do is open the meager bios. Btw it is 1yo. __________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???

06-24-08, 04:28 PM	#15
FIREWALL Eternal Patrol Join Date: Mar 2006 Location: CATALINA IS. SO . CAL USA Posts: 10,108 Downloads: 511 Uploads: 0	Hee Hee Lets see if I can make this Clear. When you push the ON buttom all you see is a blackscreen with HP invent and in the bottom left corner : press <esc> to change boot order press<F10> to enter Setup <F12> to boot from Lan for 20 seconds then blackscreen with a - in top left corner. Thats it. __________________ RIP FIREWALL I Play GWX. Silent Hunter Who ???