SH5: Bugs, glitches, and issues thread

[Spectre-63]

Originally Posted by raver5003

I have it working now, apparently it wouldn't run because i had the advanced windows 7 themes on, not the basic ones, and that stopped it from working properly. cheers for the all the help guys, but unfortunately you'll have to put up with me for a bit longer

Just out of curiousity, what's an "advanced" Windows 7 theme?

[Silent Steel]

Originally Posted by Spectre-63

Just out of curiousity, what's an "advanced" Windows 7 theme?

What version of Win7 are you running? And, how did you activate that advanced theme?

[finchOU]

SOooooooo.......where is a list of Known Bugs from SH5 found? Without reading every page of this Thread??? Anyway can we post a list of known Bugs post patch 1.2 on the first page of the thread? Neal? Any Moderator? Could be a one stop shop on looking up Bugs for new players.

[raver5003]

i think it has something to do with 'aero' i think its called? i turned that off and bang its working, so simple spent about a week raging about it
im runing win7 home premium 64 bit

[TONY1958]

I had to re-install after not playing the game for some time. Heretofore, the game (DVD version) has run perfectly....

My PC SPECS: DELL 745
CPU X2 2GHZ
NVIDIA 8800GT GRAPHICS CARD
WINDOWS 7 64 bit OS
8GB RAM

From the menu screen, the screen freezes if I try to open the graphics tab in the options menu. If I choose a campaign and then click on start game,the launcher ends the game and logs me out of SH5!!...

I have a clean patched to 1.2 unmodded game..

I've switched off the advanced themes in win 7 and loaded basic theme only.

I've un/installed the ubi launcher.

I've changed the ubi launcher settings

SH5 has worked on this machine for years!!...Ant help would be appreciated...

Tony1958

[Silent Steel]

Originally Posted by TONY1958

...SH5 has worked on this machine for years!!...Ant help would be appreciated...

Tony1958

Hi Tony1958

This seems to be a memory issue to me. Could be caused by your GPU that has a 512 Mb memory (your RAM should be enough to run SH5)

Just in case - if you run one of the following - turn them off
* nHancer
* NVIDIA Display Control Panel

You say;
- 'I've uninstalled/installed the ubi launcher' and 'I've changed the ubi launcher settings'
Do you mean you have - Uninstalled the UBI Launcher and then reinstalled it?
If yes, have you after this even once lauched SH5 without any problems?

And;
- ' I've changed the ubi launcher settings'
Make sure you have these UBI Launcher settings;


And;

If you haven't done the following you should follow these steps every time you make an uninstall/reinstall;
1. Before uninstalling you should copy this folder; 'C:\Users\'Account name'\Documents\SH5' and save it somewhere, i.e. on your desktop. This is where your personal settings as well as your game progress are stored.
(After the uninstall this folder will be created again when you launch SH5 the 1st time).
2. Uninstall SH5 (I use the CCleaner, see below)
3. Delete the folder; 'C:\Ubisoft\Silent Hunter 5' (if it hasn't already been deleted during the uninstall and still is there).
4. (The following is what I do when and if it's necessary to do a reinstall and I don't say you have to do it. Be care ful to set the CCleaner properly! Read the instructions closely! Anyway, I tell you) Do a complete scan for leftovers. I use the CCleaner
5. Install SH5 again
6. Launch SH5 (make sure it gets patched) If it doesn't run this little program; 'C:\Ubisoft\Silent Hunter 5\Support\GameUpdater\gu.exe'.
7. After this you can make a copy of your copied 'C:\Users\'Account name'\Documents\SH5' folder and paste it into the same place and let overwrite.

Good luck and please report back captain

[TONY1958]

Thanks for your reply and advice Silent Steel....The game has not launched regardless of the launcher re-installation

This is very odd....It must be something to do with UPLAY.

I just found out via Nvidia that the Nvidia Geforce 8800 GT is incompatible with Directx 11( and this version is inherent in the win 7 OS), although I have been running this game in the past on the same PC with the same current specs!!....


The only thing that is different from when I first installed this game and ran it via steam is the UBI Launcher....

When I click on 'start game' ,after a brief image screen, the launcher logs me off the game...It never launches into the game properly nor, when I'm at the game menu screen does it allow me , from the 'options' menu, to access the graphics tab as I wrote in the previous post.

Thanks again Silent Steel.

Tony1958

[Silent Steel]

Originally Posted by TONY1958

This is very odd....It must be something to do with UPLAY.

The only thing that is different from when I first installed this game and ran it via steam is the UBI Launcher....

Thanks again Silent Steel. Tony1958

Please bear with me and accept my humble excuses for my delayed reply - haven't had much time to plunge into this but I haven't forgot it.

Originally Posted by TONY1958

This is very odd....It must be something to do with UPLAY.

If Uplay is playing games with you - how and what happened after your latest reinstallation? Did you have to enter your user name and/or password to get in?
I ask because you shouldn't do it or even have to.

Originally Posted by TONY1958

When I click on 'start game' ,after a brief image screen, the launcher logs me off the game...It never launches into the game properly nor, when I'm at the game menu screen does it allow me , from the 'options' menu, to access the graphics tab as I wrote in the previous post.

This is really odd to me. That 'image screen' shouldn't just be a brief one. Loading SH5 takes some time.
Anyonone around who can assist?

When it comes to Steam I'm not much of a help, I have no experience of it. We'll have to look around the forum for some mates that have.
To get more attention you could even start a new thread and ask for assistance. For sure there are lots of knowledge around here.

Originally Posted by TONY1958

I just found out via Nvidia that the Nvidia Geforce 8800 GT is incompatible with Directx 11 (and this version is inherent in the win 7 OS), although I have been running this game in the past on the same PC with the same current specs!!....Tony1958

This is what really puts my brains to the test.
Your GPU shouldn't have any problems running SH5.
Are you running Win7 32 bit or 64 bit?
Home Premium or some other version?

Have you tried to uninstall your graphics card and then reinstall it?
Updated the driver?

When you launch Win7 after uninstalling the GPU the graphics go weird but don't be alarmed. When you reboot Windows should tell it has 'found new hardware' and install (what Windows thinks is) the latest and best driver.
Reboot.

If this doesn't solve the issue I suggest you;
1. Download an older driver (Google for it)
2. Update the driver manually and choose that downloaded driver on your HD
3. Reboot

Or even;
1. Uninstall the GPU but don't let Win7 install it automatically
2. Install the driver manually and choose the downloaded driver on your HD
3. Reboot

Report back
Good luck

[Silent Steel]

Any luck?

[TONY1958]

No luck Silent Steel...I contacted UBI Tech Support and they suggested starting the game in 'safe mode'...This failed as well.. I know that the Nvidia 8800GT does work with directX 11...I can't load Directx 9...This incompatibility may be the problem...Although I've run this game on Win7 64 bit for years now.

It looks like I'll have to put this game on the shelf until I upgrade my PC.

Thanks for your assistance Silent Steel.if you can think of anything else that might work I'd appreciate it.

Meanwhile, thanks again mate.

Tony1958

[TONY1958]

Sorry, that should read :the 8800gt does not work with DirectX 11....

[TONY1958]

No problem on the delay in reply Silent Steel. Thanks for your continued interest...The compatibility test that runs post-install confirms that the system meets the requirements to successfully run the game.. I noticed that this test fails the graphics test if I run with the latest Nvidia driver, but, if I run with Nvidia's previous driver, it passes the test!!

Thanks for the advice regarding posting this problem more generally on the Forum...

I'm running Win7 64 bit enterprise edition as my OS.

The launcher has never asked me to log in but curiously, whenever I re-install the game, I'm never asked to re-enter the install keycode.

Tony1958

[Silent Steel]

Originally Posted by TONY1958

I run with the latest Nvidia driver, but, if I run with Nvidia's previous driver, it passes the test!!Tony1958

Right, I suspected this was part of the issue. Actually, some updated drivers are not always 'the best one'

Originally Posted by TONY1958

I'm running Win7 64 bit enterprise edition as my OS

So, now we can say - this should not be part of your issue

Originally Posted by TONY1958

The launcher has never asked me to log in but curiously, whenever I re-install the game, I'm never asked to re-enter the install keycode

This is how the launcher is expected to work - once installed and launched > no more logging in and keycode needed

[TONY1958]

Thanks for the confirmations mate.

The problem must be with the graphics card...I might change the screen resolution as well just to see if that has any effect...

Perhaps, afterall, the game/card is only really compatible with DirectX 9/10 drivers!!...

Happy Hunting, Silent Steel..

Tony1958

[Silent Steel]

Originally Posted by TONY1958

Thanks for the confirmations mate.

The problem must be with the graphics card...I might change the screen resolution as well just to see if that has any effect...

Perhaps, afterall, the game/card is only really compatible with DirectX 9/10 drivers!!...

Happy Hunting, Silent Steel..

Tony1958

Hi again,

I seriously think the Uplay settings are the culprit
Disable the first option in the Settings menu > 'Enable Cloud Save Synchronization for supported games'.

Here's something for you to read; http://www.giantbomb.com/far-cry-3/3...issues-569488/

I cross my fingers