SUBSIM Radio Room Forums



SUBSIM: The Web's #1 resource for all submarine & naval simulations since 1997

Go Back   SUBSIM Radio Room Forums > Sub/Naval + Other Games > Sub/Naval & General Games Discussion > Jutland
Forget password? Reset here

Reply
 
Thread Tools Display Modes
Old 05-30-10, 04:43 AM   #1
Boores
Swabbie
 
Join Date: May 2010
Posts: 9
Downloads: 6
Uploads: 0
Default Customer ID

I don´t know how i've made, but i've lost the information with my customer ID. I´ve just installed the game. How can i recover the customer ID wich i used to install the game. Please help me. I sent an email to stormeaglesupport with my email adress.

You might have my email adress (on 27 may 2010 16:58:34 CEST), i´ve purchased the game via Pay Pal. If you need copy of Pay Pal bill i can send you.
I think that after purchased the game Pay Pal return me to Stormeaglestudios web and there appeared the customer ID information i know the password but i forgot copy the ID, and when closed the Web, i had and have a problem. Please help me.

Thank you very much
Boores is offline   Reply With Quote
Old 05-31-10, 09:29 AM   #2
Bullethead
Storm Eagle Studios
 
Join Date: Jan 2009
Location: Wakefield, LA
Posts: 284
Downloads: 0
Uploads: 0
Default

Good question. I've asked them for you myself.
__________________
-Bullethead
Storm Eagle Studios
In wine there is wisdom, in beer there is strength, in water there are bacteria
Bullethead is offline   Reply With Quote
Old 05-31-10, 10:36 AM   #3
Boores
Swabbie
 
Join Date: May 2010
Posts: 9
Downloads: 6
Uploads: 0
Default

Thanks. I´m very worried
Boores is offline   Reply With Quote
Old 06-01-10, 03:27 AM   #4
Boores
Swabbie
 
Join Date: May 2010
Posts: 9
Downloads: 6
Uploads: 0
Default

I think that would be a very good idea send an email with customer information instead of open stormeaglestudios web with that information, because for any reason the page crash, we lose the information.

If you need a copy of Pay Pal information of that purchase, i can send you.

Please I´m freazing
Boores is offline   Reply With Quote
Old 06-01-10, 12:13 PM   #5
Boores
Swabbie
 
Join Date: May 2010
Posts: 9
Downloads: 6
Uploads: 0
Default

Thanksssss. The best support I've seen, fast and efficient with the issues of their customers.

Thankssss
Boores is offline   Reply With Quote
Old 06-01-10, 08:54 PM   #6
Bullethead
Storm Eagle Studios
 
Join Date: Jan 2009
Location: Wakefield, LA
Posts: 284
Downloads: 0
Uploads: 0
Default

Glad you're back in business. Sorry for the inconvenience.
__________________
-Bullethead
Storm Eagle Studios
In wine there is wisdom, in beer there is strength, in water there are bacteria
Bullethead is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 10:44 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright © 1995- 2024 Subsim®
"Subsim" is a registered trademark, all rights reserved.