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Old 01-09-13, 11:59 AM   #1
Foxendown
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Default What is going on at SES?

Does anyone have any info about what is happening at SES? I can't log into Storm Powered, the website and forum are down and all I can get are error messages, of which one says they are migrating to a new server. Maybe that's all there is to it but I would have expected some kind of notification (in amongst the numerous advertising emails), if they were going to suspend their services but maybe I'm missing something.
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Old 01-10-13, 03:48 AM   #2
bill clarke
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I get this when I try and log in to the forums
General Error

SQL ERROR [ mssqlnative ]

SQLSTATE: 28000 code: 18456 message: [Microsoft][SQL Server Native Client 10.0][SQL Server]Login failed for user 'littlebear'. SQLSTATE: 42000 code: 4060 message: [Microsoft][SQL Server Native Client 10.0][SQL Server]Cannot open database "PHPBB" requested by the login. The login failed. SQLSTATE: 28000 code: 18456 message: [Microsoft][SQL Server Native Client 10.0][SQL Server]Login failed for user 'littlebear'. SQLSTATE: 42000 code: 4060 message: [Microsoft][SQL Server Native Client 10.0][SQL Server]Cannot open database "PHPBB" requested by the login. The login failed. [4060]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

Just tries to fire up SP, it usually just goes to the screen and I launch the game. This time it asked me to log in, then the front screen poped up for a second, then disapeared.

Nothing on the stormpowered website about it.

Last edited by bill clarke; 01-10-13 at 03:56 AM. Reason: extra info
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Old 01-10-13, 09:30 AM   #3
Foxendown
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Well the Stormeagle studios site is still down, but the Stormpowered website is up (with a new look) and I've just tested out the purchase side and it is actually possible to buy stuff there using PayPal (not a card).

So it seems perfectly possible for people to buy Jutland or Distant Guns and then not be able to run them. I can't believe this company can behave in such an amateurish and inconsiderate way towards its loyal customers like me (and there appear to be few of us left, people seem to be migrating to Steam and Iron) and its potential customers. Whatever you think about Steam I can't imagine they would take down all their servers at once without communication with their customers.

Of course if it turns out they sent me an email (and I can find no trace of one), I will retract these comments at once.
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Old 01-10-13, 10:15 AM   #4
Tribesman
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All I am getting is "activate trial version" just like the long running sillyness before, the forum is still down (though that seems pretty abandoned anyway).
Last e~mail was just another "sale" one on the 31st
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Old 01-10-13, 11:31 AM   #5
Randomizer
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I opened a ticket (the catch-all response to any SES woes) and have an acknowledgement of receipt but no reply after two-full working days.

Based on SES' normal lack of customer service, no surprise that you can buy their products and not be able to run them.

I am seeing exactly what Bill Clarke is seeing when I try to run either Jutland or DG.

Now back to Steam and Iron!

Edit

Their website and Forum (such as it is) is back up under the new server and Stormpowered finally accepted my login so it appears to be fixed.

Last edited by Randomizer; 01-10-13 at 12:44 PM.
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Old 01-10-13, 01:42 PM   #6
Foxendown
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Quote:
Originally Posted by Randomizer View Post
Their website and Forum (such as it is) is back up under the new server and Stormpowered finally accepted my login so it appears to be fixed.
I still can't get anything to work. Storm Eagle Studios now redirects to Stormpowered but I can't log in. I managed to reset my password, but guess what.....the new password doesn't work either. Tried to open a new account...failed, tried support....couldn't log in. None of this would be an issue but for their oppressive DRM. Customer care-0/10.
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