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Old 02-28-2013, 01:04 AM   #16
Onkel Neal
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Yes sir, when one adds a custom avatar, a custom title is also required. Glad you got it squared away.


Here you can access your avatar, profile pic, and Custom Title (or as we like call it, rank) options.


If you elect to upload a custom avatar, please be sure to Edit Details and add a Custom Title. Otherwise your account will have two avatars, one of which is the stock avatar.


Members may upgrade their account and choose custom avatars here
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Old 04-12-2013, 12:37 PM   #17
nbooker
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Default GWX 3 will not download

I am unable to download GWX 3 after making my donation (First Officer) I am able to download other bonus mods.

NB
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Old 04-12-2013, 10:41 PM   #18
Onkel Neal
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I reset the download, it should work for you now. thanks!
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Old 04-18-2013, 06:54 AM   #19
pioleen
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I want to donate. First office subscription is good for 6 month but it can be renewed if I choose, but... where can I choose that?

When I click on button "Order Using Paypal", I can read in my paypal page "€3.90 every six months" and I can not to change it.

Is the subscription automatically renewed? Can I change it?
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Old 04-18-2013, 07:22 AM   #20
Onkel Neal
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Yes, you can change it. If you want to keep the subscrtiption, you can leave it in place. To cancel it, go to your Paypal account.

Cancelling a subscription cancels all future scheduled payments of that subscription. A subscription can be cancelled up until the day of the next scheduled payment.

Log in to your PayPal account.
Click the My Account tab.
Click the History subtab.
Click More filters, select Subscriptions and agreements, and then click Subscriptions.
Change the date back to the year the subscription was created, and then click Show.
Click Details next to the subscription.
Click Cancel Subscription.
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Old 04-18-2013, 09:14 AM   #21
pioleen
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Thank you.

The donation is already done, but I didn't found where to type my nick. I hope all is ok.
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Old 04-21-2013, 08:49 PM   #22
nbooker
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Default Bonus Mod download

Quote:
Originally Posted by Neal Stevens View Post
I reset the download, it should work for you now. thanks!
Worked thanks...
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Old 04-22-2013, 10:06 AM   #23
Onkel Neal
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Quote:
Originally Posted by pioleen View Post
Thank you.

The donation is already done, but I didn't found where to type my nick. I hope all is ok.

Aye, the new subscription page will update your status automatically, within about 1 hour or less, and you will see a big Announcement thanking you and directing you to the new features at the top of the forum. You will see the SUBscriber forum and there will be a Subsim Navy badge next to your name (such as ). You may want to wait 60 seconds and then refresh the page, but I tested it several times earlier this year and it's working like a charm.

On the legacy donation page, when a donation is made and the contributor sees a page asking them to send their Transaction ID and forum username to subsim@subsim.com then the upgrade is done manually. I check for this about 8 times a day. Most people find and use the new automatic page. Either way is good.

As far as recurring subscriptions, you can choose to cancel future subscriptions if you wish. Recurring subscriptions are very helpful and appreciated.
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Last edited by Onkel Neal; 10-10-2014 at 09:09 AM.
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Old 05-22-2013, 09:52 AM   #24
eternicus
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Default Automatic Renewal First Office

Hello Neal,

had make a donation today but i do not want to automatic renewal after 6 month (First office 5 USD)

How do you treat this ?

many thanks and best regards

Tobias
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Old 05-22-2013, 11:19 PM   #25
Onkel Neal
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Quote:
Originally Posted by Neal Stevens View Post
Yes, you can change it. If you want to keep the subscrtiption, you can leave it in place. To cancel it, go to your Paypal account.

Cancelling a subscription cancels all future scheduled payments of that subscription. A subscription can be cancelled up until the day of the next scheduled payment.

Log in to your PayPal account.
Click the My Account tab.
Click the History subtab.
Click More filters, select Subscriptions and agreements, and then click Subscriptions.
Change the date back to the year the subscription was created, and then click Show.
Click Details next to the subscription.
Click Cancel Subscription.
...
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Old 05-23-2013, 06:56 AM   #26
eternicus
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Hello Neal,

many thanks for your information - but i do not found agreements but I had make a transmission to your for 5 USD. Transac Code 2SU626381W103784V

Could you please verify and grant me access for that bonus mods !

many thanks and best regards

Tobias
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Old 05-23-2013, 08:30 AM   #27
Onkel Neal
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howdy Tobias,

your account is upgraded, and you should see the SUBscribers forum where the bonus mods are.

Thanks for your support!
Neal
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Old 06-23-2013, 11:08 AM   #28
irish1958
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Default Bonus mods

I have been a paid subscriber for a number of years. How do I obtain permission to download from the bonus mod section?
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Old 06-26-2013, 08:17 AM   #29
Onkel Neal
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You are good to go.
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Old 07-12-2013, 10:18 AM   #30
fossape
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posted in wrong thread, apologies*

Quote:
Originally Posted by fossape View Post
Hi, I am new to the forum and to subsims in general, well war combat sims really, and I want to make a donation, but I am using a prepaid CC that I use to pay for another game, so I only have around 5 dollars on it, though I should be able to get the $5 dollar one time payment, just the paypal system won't accept my card because it is a temp card and not attached at all to my ID, is there some kind of work around for these cases? Thnx
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