Sue-craze hits Best Buy.

[Blacklight]

I ummm.. actually almost got Staples sued like that.
I worked there as a computer repair tech. This woman brought in 3 really heavy servers for motherboard battery replacements and some software upgrading. These things were HEAVY. I carried the first one into the tech room and placed it on the floor. I then took the seccond one and placed it on the floor next to it. As I carried the third one in, I tripped over my ankle and I dropped the third server... right on top of the other servers. All three servers were crushed when the thing slammed into them (it was HEAVY !!). Pieces flew everywhere accross the floor. Now these servers also were custom designed and custom networked for their business with their own operating systems and everything. Staples ended up having to pay for three new servers for them AND pay to have a professional IT firm go out there and reload all the software and do all the custom networking, and re-installing all the backups of the files they needed.
All in all, it ended up costing Staples several thousand dollars. I don't know how I somehow kept my job after that.

[Peto]

Originally Posted by Blacklight

I ummm.. actually almost got Staples sued like that.
I worked there as a computer repair tech. This woman brought in 3 really heavy servers for motherboard battery replacements and some software upgrading. These things were HEAVY. I carried the first one into the tech room and placed it on the floor. I then took the seccond one and placed it on the floor next to it. As I carried the third one in, I tripped over my ankle and I dropped the third server... right on top of the other servers. All three servers were crushed when the thing slammed into them (it was HEAVY !!). Pieces flew everywhere accross the floor. Now these servers also were custom designed and custom networked for their business with their own operating systems and everything. Staples ended up having to pay for three new servers for them AND pay to have a professional IT firm go out there and reload all the software and do all the custom networking, and re-installing all the backups of the files they needed.
All in all, it ended up costing Staples several thousand dollars. I don't know how I somehow kept my job after that.

Hats off to Staples that you did! If one of the techs on my staff did what you did, I'd look first at past performance. If he/she is a good tech with no problems, I'd back that person 100%. It appears that's what Staples did which must mean that you're a hell of an asset to the company.

Don't question it. Give yourself a well-deserved pat on the back!

[Iceman]

Originally Posted by Blacklight

I ummm.. actually almost got Staples sued like that.
I worked there as a computer repair tech. This woman brought in 3 really heavy servers for motherboard battery replacements and some software upgrading. These things were HEAVY. I carried the first one into the tech room and placed it on the floor. I then took the seccond one and placed it on the floor next to it. As I carried the third one in, I tripped over my ankle and I dropped the third server... right on top of the other servers. All three servers were crushed when the thing slammed into them (it was HEAVY !!). Pieces flew everywhere accross the floor. Now these servers also were custom designed and custom networked for their business with their own operating systems and everything. Staples ended up having to pay for three new servers for them AND pay to have a professional IT firm go out there and reload all the software and do all the custom networking, and re-installing all the backups of the files they needed.
All in all, it ended up costing Staples several thousand dollars. I don't know how I somehow kept my job after that.

Thats what insurance is for...and if any company places all theyr'e eggs in one basket like that they deserve to get screwed.What the hell are they bringing in servers to a staples for replacing a $1.00 battery you can buy off the shelf? lol I'm sorry but that is just funny.

[Peto]

Originally Posted by Iceman

Thats what insurance is for...and if any company places all theyr'e eggs in one basket like that they deserve to get screwed.What the hell are they bringing in servers to a staples for replacing a $1.00 battery you can buy off the shelf? lol I'm sorry but that is just funny.

I must admit, that crossed my mind too :hmm:. And if I had custom-built servers, I'd have a tech to come service them or have one on-site.

As far as the law-suit goes: The woman has a good point. Another sad point to make is it takes a huge, rediculously inflated law-suit to create enough attention just to get what should have been a no-brainer by the Big-Box Company in the first place. There's definitely a Manager (at least one) in this equation that needs to get the boot.