Computer problem

[ET2SN]

I'd recommend starting with a good inspection inside the tower.

For starters, what kind of hardware are you dealing with? Old (four years or older) system? Hard drive(s), SSD(s), or some combination? What's the machine's environment like, dusty, damp, pets nearby?

To inspect the inside of the tower (this may go against a typical tech inspection, but you're only going to be looking for trouble) start by unplugging the the power supply cord at the rear of the tower, if you see a power supply switch turn it off as well.

Set the tower on it's side and remove the screws that hold the side plate in place, then remove the plate. At this point, touch the main frame briefly, this will ground any stray static charge and you and the tower will be grounded to the same potential.

A small flashlight is handy for this step. Closely examine the condition of the mother board and the installed cards (RAM, GPU, etc.). Things to look for are signs of arcing or high heat, dust, cob webs, lint, pet hair, etc. Also check on the mother board for small "can" type capacitors. If the caps look like they have been "over-inflated" and look ready to burst, make note of that. Also look for signs of damage or arcing.
Next, check the cables from the power supply to the mother board. Look for signs of charring and check for good contacts where the cables meet the mother board. A slight push on the connectors may reveal a loose cable. Now is also a good time to inspect all of the cooling fans/heat sinks and clean off any dust.
Next, check how well the RAM and GPU are seated to the mother board. They should feel tightly seated (not loose).
Next, try to get a good look under the mother board and inside the power supply. Look for dust and lint.

If everything looks good, now might be the time to change the battery on the mother board. Its an old field engineer trick that saved my backside many times. Newer mother boards are more immune to a dead battery, but that battery can still cause trouble and you've already got the case opened. Plus, batteries are cheap.

Assuming everything looked good, set up the tower again and plug in the power supply but leave the side cover off. DO NOT TOUCH the mother board or the inside of the tower when the power is applied. Now is also a good time to re-seat all of the connectors to your peripherals (key board, mouse, monitor, wifi dongles, etc.). This might sound dumb, but a bad joystick connector kept me at a customer's house four hours more than it should have.


Start the computer while watching the mother board.

Look and listen for signs of trouble during start-up. If you are running hard drive(s), are they making a ticking sound or a loud "whir" during start up?
Are all of the fans turning and running quietly? If you are running SSD(s), are any small LEDs turning on? Look for signs of obvious trouble.

BTW, work to YOUR level of comfort. If diving into your tower sounds like its over your head, don't try to force the issue.

My gut says you've had a hard drive or SSD failure of some kind but there's no way I would commit to that without seeing the machine start up.

[mapuc]

Thank you so much for giving this advise.

I do not have a stationary computer..not yet.
I'm only a novice I did only what I knew and nothing more.

So it have to be this browser(tv) until end of next week or longer, if theNOy need to keep the computer for a fully repair.

It's not only fixing this ssd-problem-if it is as you wrote. They also have to fix the other problem with my computer-getting these BSOD now and then when playing games(always thread stuck in device driver)

I wonder though if it is this ssd-problems
As mentioned in my first post I ran a complete hardware test on my computer and everything was ok.

My computer spec:
HP Pavilion
17G159NO 17,3

Markus

[Aktungbby]

Originally Posted by ET2SN

My gut says you've had a hard drive or SSD failure of some kind but there's no way I would commit to that without seeing the machine start up.

Indeed! I'm miserable about computer tech; but this sounds like disk failure which my old tower WIN7 machine has been warning me about for a couple of months. It routinely informs 'death is imminent' ... usually in the middle of a Lords of the Realm battle! An overnight stay at the local fixit shop confirmed my hardrive is at stage four decrepitude after ten+ years. They were amazed I was still operational! They proceeded to put all my good pics on a flash drive to load into whatever my new machine will be.(attn Mapuc-do that now! and find a good pro-nerd fixit shop! )
Meanwhile, this Samsung tablet I'm blogging on, that my bride bestowed on me, gets the job done!

[mapuc]

Are you telling me in technical terms, that I should make an appointment with a priest to set a day for a funeral for my computer and go out and find me a new one ?

I will do what you wrote-ask my local computer store to load stuff from my computer I have now onto my new one.


Markus

[Aktungbby]

Originally Posted by MAPUC

Are you telling me in technical terms, that I should make an appointment with a priest to set a day for a funeral for my computer and go out and find me a new one ?

I will do what you wrote-ask my local computer store to load stuff from my computer I have now onto my new one.

MAYBE RAGNAR WAS A DANE...BUT TOO!

[ET2SN]

for Aktungbby.

Yeah, I forgot you had a lap top. Let the Pros From Dover handle it.
Definitely invest in a thumb drive or two, they are very cheap insurance for your data. Get your stuff backed up ASAP.

One day soon, we'll have you cloning hard drives and SSDs.

[mapuc]

As mentioned in another thread my next computer will be stationary gaming computer.
I'm saving money to such a machine in the future. Such a gaming computer cost money

Now that I most likely have to buy a new one, it will be a stationary(maybe a midi tower) but no gaming.

It has to be one I can upgrade my hardware in, sometimes in the future.

Markus

[ET2SN]

Originally Posted by mapuc

Such a gaming computer cost money

Markus

If I can pass on one thing before I snuff it, its this:

Computer hardware, ALL computer hardware, must conform to the same industry standard.
To put it another way, what's the difference between a 20 euro basic motherboard and a 200 euro "gaming" motherboard?



Not much. The basic mobo doesn't have a bunch of LEDs and stickers tacked onto it nor does it have a multi-million euro PR budget behind it to fuel the hype. Yet, both items must conform to the same standard.

In other words, the only real difference is what you paid out.

Remember, we're talking about digital electronics. It either works or it doesn't. If you really need flashing lights to distract you, buy a string of Christmas lights.

I mentioned before, I bought my current desktop about three years ago. I'm running a basic but fast (i3) desktop with a fan-less $40 GPU. Not counting a basic monitor, I have about $400 invested and its still running great with Win 10 64 bit.

If the desktop explodes tomorrow, I'm already ahead of the game.

So please, do me one favor and get past this notion of a "gaming computer".

[Commander Wallace]

Originally Posted by mapuc

As mentioned in another thread my next computer will be stationary gaming computer.
I'm saving money to such a machine in the future. Such a gaming computer cost money

Now that I most likely have to buy a new one, it will be a stationary(maybe a midi tower) but no gaming.

It has to be one I can upgrade my hardware in, sometimes in the future.

Markus

Lots of good advice here from ET2SN and Aktung. One thing you never mentioned Markus is what operating system you are using. We have Win 10 on one unit here and it did something similar. If your machine is a Win 10 unit too, I'm wondering if a an update had something to do with your issues.

We had one here do the same thing and I tried restoring it to an earlier time. That didn't work so i ended up restoring the OS from the recovery partition. This did the trick, Markus. The only issue was it didn't save any apps, so, I had to reload them as well.

I think ET2SN was on point but if this doesn't work, consider restoring the OS, from the recovery partition on your hard drive. If it is a hard drive issue, consider a solid state drive as a replacement. ( SSD ) There is software available to migrate your OS and files from the hard drive to the new one.

Let us know how it works out, Markus and of course, We will try to help you through this.


All the best, Markus.