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EDIT: I found the Error, i was log out and now its load an Update
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For what it's worth, they are again addressing tech support issues via tickets but you have to re-register with Stormpowered on their web site. I had returned to Jutland for a time and got a tech support ticket addressed in a couple of business days.
They actually found all of my old account info, which was a bit of a surprize.
-C