For technical support relating to installation, start up, or game crash issues contact us:
support@totemgames.ru
Before contacting us, please ensure that your computer meets the minimal system requirements.
When sending an email requesting technical support, attach your computers diagnostic file and game log file. To get the files,
follow the instructions below:
1. Find and start a file "Info.exe" in a game folder (example C:\Program Files\Ironclads - High Seas\ Info.exe).
2. Follow program instructions.
3. Send both files (Totem3Log.log and DxDiag.txt) to the
support@totemgames.ru