[Herman]

Originally Posted by jdkbph

This has happened to me twice. The first time it took about a week - and the kind intervention of a 3rd party forum moderator with contacts - for SES to get me working again. The second time it took about 4 days for them to respond, and only after I complained about the situation on a public forum... which resulted in me being flamed, abused and accused of all sorts of things, from rabble rousing to outright lying to attempted piracy, by the head guy at SES (Jim Rose, aka L'Empereur).

And I am not the only one this has happened to. Search the technical issues section on the GameSquad DG forum, or peruse the wargames usenet groups and you'll find many instances of other people experiencing the same DRM related issues, and the same kind of treatment.

[snip]

- Given a well documented history of DRM issues, SES' support for users experiencing a DRM "false positive" is not consistent, and too often inadequate and/or not timely.

Must be something like this latest episode.

http://www.gamesquad.com/forums/show...1&postcount=18